Ensure secure and reliable remote access to enterprise applications * Coordinate with service desk ... Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent) * ITIL ...
Ensure secure and reliable remote access to enterprise applications * Coordinate with service desk ... Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent) * ITIL ...
Remote Solarwinds Monitoring information
What is the difference between Remote Solarwinds Monitoring vs Remote Network Technician?
| Aspect | Remote Solarwinds Monitoring | Remote Network Technician |
|---|---|---|
| Certifications | Network+, Cisco CCNA, Solarwinds certifications | Network+, CCNA, CompTIA certifications |
| Work Environment | Remote, monitoring tools, software dashboards | Remote or on-site, troubleshooting network issues |
| Industry Usage | IT, network management, cybersecurity | IT, network support, infrastructure management |
| Job Focus | Monitoring network performance, alert management | Diagnosing and resolving network problems |
Remote Solarwinds Monitoring and Remote Network Technicians both work in network management but differ in focus. Monitoring roles primarily involve overseeing network performance using tools like Solarwinds, while technicians troubleshoot and resolve network issues. Both roles require similar certifications and often operate remotely, but their daily tasks and responsibilities vary accordingly.
What are the key skills and qualifications needed to thrive as a Remote SolarWinds Monitoring Specialist, and why are they important?
To thrive as a Remote SolarWinds Monitoring Specialist, you need a solid background in IT infrastructure, network management, and experience with monitoring tools, typically supported by relevant certifications such as CompTIA Network+ or SolarWinds Certified Professional. Proficiency with SolarWinds products (like Network Performance Monitor and Server & Application Monitor), SNMP, and scripting languages is essential. Strong problem-solving, attention to detail, and effective communication skills set standout professionals apart in this role. These competencies are vital for ensuring reliable network performance, rapid incident response, and seamless collaboration with technical teams.
What are some common challenges faced by professionals working in Remote SolarWinds Monitoring roles, and how can they be addressed?
Professionals in Remote SolarWinds Monitoring often encounter challenges such as managing alerts from multiple environments, ensuring network uptime, and quickly troubleshooting issues without on-site access. Effective communication with on-site teams and a strong understanding of network infrastructure are crucial for resolving incidents remotely. Utilizing SolarWinds' advanced reporting and automation tools can help streamline monitoring tasks, reduce alert fatigue, and ensure timely response to critical issues. Continuous learning and staying updated with the latest SolarWinds features also enhance efficiency in this role.
What is a Remote SolarWinds Monitoring specialist?
A Remote SolarWinds Monitoring specialist is an IT professional who uses the SolarWinds software suite to monitor, manage, and troubleshoot networks, systems, and applications from a remote location. They are responsible for ensuring the health, performance, and security of IT infrastructure by setting up alerts, analyzing performance data, and responding to issues. This role often involves configuring monitoring tools, generating reports, and collaborating with onsite or distributed teams to maintain optimal operations.
What are popular job titles related to Remote Solarwinds Monitoring jobs in Raleigh, NC? For Remote Solarwinds Monitoring jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Solarwinds Monitoring jobs in Raleigh, NC look for? The top searched job categories for Remote Solarwinds Monitoring jobs in Raleigh, NC are:
Full-time
Posted 5 days ago
Job description
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator - Citrix who is responsible for the administration, configuration, optimization, and operational support of enterprise Citrix environments supporting NIEHS mission-critical applications. This role ensures secure, reliable, and high-performing virtual application and desktop delivery services across the enterprise.
The Citrix Administrator provides advanced systems administration support within a complex, multi-platform environment, ensuring system availability, performance optimization, capacity planning, and effective user access to business systems. Key Tasks & Responsibilities
Citrix Environment Administration
- Supervise and manage daily configuration and operation of Citrix infrastructure, including Citrix Virtual Apps and Desktops environments
- Maintain availability, performance, and stability of virtual application delivery services
- Manage Citrix farms, delivery controllers, storefronts, and supporting infrastructure components
- Ensure proper provisioning and management of virtual desktops and published applications
System Operations & Optimization
- Monitor system performance, resource utilization, and capacity across Citrix environments
- Plan and implement system optimization strategies to ensure high availability and efficient resource usage
- Analyze system metrics and performance trends to support capacity planning and scaling decisions
- Perform proactive maintenance to prevent service degradation and outages
User Access & Application Delivery Support
- Plan and monitor assistance to users accessing business systems through Citrix platforms
- Troubleshoot user connectivity, session performance, and application access issues
- Ensure secure and reliable remote access to enterprise applications
- Coordinate with service desk and infrastructure teams to resolve access-related incidents
Infrastructure Integration & Coordination
- Coordinate Citrix infrastructure with Windows Server, Active Directory, and network services
- Support integration with enterprise applications, databases, and backend systems
- Collaborate with system administrators, network engineers, and application teams to ensure seamless service delivery
- Support infrastructure upgrades, patches, and system migrations impacting Citrix environments
System Maintenance & Lifecycle Management
- Perform system upgrades, patching, and maintenance of Citrix components
- Ensure compliance with vendor recommendations, security standards, and enterprise policies
- Support lifecycle management of Citrix infrastructure, including version upgrades and platform modernization
- Maintain documentation of configurations, changes, and operational procedures
Monitoring, Troubleshooting & Incident Response
- Monitor Citrix system health, availability, and performance metrics
- Diagnose and resolve complex system issues across virtual delivery environments
- Provide escalation support for high-impact incidents affecting end-user access
- Participate in on-call rotation for critical system support
Capacity Planning & Reporting
- Conduct system capacity analysis for Citrix infrastructure and supporting components
- Forecast resource needs based on usage trends and organizational growth
- Provide regular reports on system performance, utilization, and availability
- Recommend improvements to optimize system efficiency and user experience
Required Technical Skills
- Citrix Virtual Apps and Desktops (CVAD) administration
- Citrix StoreFront, Delivery Controllers, and associated infrastructure components
- Windows Server administration and Active Directory integration
- System performance monitoring and capacity planning
- User access management and remote application delivery support
- Troubleshooting complex virtual environment issues
- Understanding of TCP/IP networking and infrastructure connectivity
Preferred Skills
- Experience supporting Federal or NIH environments
- Familiarity with VMware vSphere environments
- Experience with hybrid cloud environments (e.g., Azure integration)
- Knowledge of PowerShell scripting for automation
- Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent)
- ITIL Foundation certification or IT service management experience
Key Competencies
- Strong troubleshooting and analytical problem-solving skills
- Ability to manage high-availability enterprise environments
- Effective communication with technical and non-technical stakeholders
- Strong attention to detail and operational discipline
- Ability to prioritize and resolve multiple concurrent system issues
- Commitment to service reliability and user experience
Education & Experience
Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
Experience
- 5-8 years of experience in system administration within enterprise IT environments
- Experience supporting Citrix Virtual Apps and Desktops or equivalent virtual application delivery platforms
- Experience in Windows Server environments and enterprise user access management
Certifications
- Citrix CCP-V (or CCA-V minimum)
- Windows Server Hybrid Administrator
- Security+
- ITIL certification preferred
Security Clearance
- Applicants must be able to obtain a Public Trust clearance
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Computer World Services
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Falls Church, VA, US
Year founded
1990