ZipRecruiter

Log In

2

Remote Software Troubleshooting Jobs in Texas (NOW HIRING)

HungerRush

Staff Software Engineer

Houston, TX · Remote

This is a remote role. Essential Responsibilities and Duties: * Collaborate with HungerRush teams ... Mentor software engineers * Help troubleshoot issues and identify bug fixes Qualifications

HungerRush

Staff Software Engineer

Houston, TX · On-site +1

This is a remote role. Essential Responsibilities and Duties: * Collaborate with HungerRush teams ... Mentor software engineers * Help troubleshoot issues and identify bug fixes Qualifications

DealerBuilt

Lead Software Engineer

Houston, TX · On-site +1

... Troubleshoot and resolve complex technical issues in development and production environments. • ... Remote: Enjoy the flexibility of working remotely while delivering exceptional results for our ...

The Greener Side

Remote Data Entry

Round Rock, TX · Remote

$15.75 - $21.25/hr

Comfortable learning new software and troubleshooting basic technical issues. - Communication ... Work Environment This is a 100% remote work-from-home position. Requirements include: - A secure ...

New

Fannie Mae

Senior Full Stack Software Engineer

Plano, TX · On-site +1

$123K - $161K/yr

Monitor, troubleshoot, and provide production support for a portfolio of 16+ business-critical ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...

Cority Software

Technical Consultant

Houston, TX · Remote

Cority is the global enterprise EHS software provider creating industry-leading technology to ... LOCATION- USA- Remote PRIMARY RESPONSIBILITIES * Act as the primary technical liaison between ...

Fannie Mae

Senior Full Stack Software Engineer

Plano, TX · On-site +1

$123K - $161K/yr

Monitor, troubleshoot, and provide production support for a portfolio of 16+ business-critical ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...

previous page

Showing results 41-60

All JobsSoftware Troubleshooting JobsRemote Software Troubleshooting JobsRemote Software Troubleshooting Jobs in Texas

Remote Software Troubleshooting information

What is the difference between Remote Software Troubleshooting vs Remote Technical Support?

AspectRemote Software TroubleshootingRemote Technical Support
Primary FocusDiagnosing and resolving software issuesAssisting with hardware, software, and account problems
Skills RequiredProblem-solving, software knowledge, diagnostic toolsCustomer service, communication, basic technical skills
Work EnvironmentRemote, often with access to diagnostic softwareRemote or on-site, with direct customer interaction
CertificationsIT certifications (e.g., CompTIA, Microsoft)Customer service certifications, basic IT knowledge

Remote Software Troubleshooting primarily involves diagnosing and fixing software issues, requiring technical skills and diagnostic tools. Remote Technical Support covers a broader range of customer assistance, including hardware and account problems, emphasizing communication skills. Both roles are remote and industry-standard, but their focus and skill sets differ.

What is remote software troubleshooting?

Remote software troubleshooting is the process of diagnosing and resolving software issues on a user's computer or device from a different location, using remote access tools and communication technologies. Technicians can connect to the affected system over the internet to identify problems, install updates, configure settings, or remove malware without being physically present. This approach saves time and resources, allowing for quick support and minimizing downtime for users.

What are some common challenges faced in remote software troubleshooting, and how can they be addressed?

One common challenge in remote software troubleshooting is effectively diagnosing issues without direct access to a user's device or system. Clear communication is essential, as you often rely on users to describe problems and follow instructions. Utilizing remote desktop tools, maintaining detailed documentation, and developing strong problem-solving skills can help overcome these hurdles. Additionally, building rapport with users and being patient fosters a more productive troubleshooting environment.

What are the key skills and qualifications needed to thrive in remote software troubleshooting?

Success in remote software troubleshooting requires strong technical knowledge of software systems, analytical problem-solving abilities, and often a degree in IT or computer science. Familiarity with remote desktop tools, ticketing systems like Zendesk, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate are commonly needed. Excellent communication, patience, and customer service skills help professionals effectively assist users and resolve issues remotely. These skills ensure efficient problem resolution, high user satisfaction, and minimize downtime in distributed work environments.
What are popular job titles related to Remote Software Troubleshooting jobs in Texas? For Remote Software Troubleshooting jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Software Troubleshooting jobs in Texas look for? The top searched job categories for Remote Software Troubleshooting jobs in Texas are:
What cities in Texas are hiring for Remote Software Troubleshooting jobs? Cities in Texas with the most Remote Software Troubleshooting job openings:
Remote Software Troubleshooting jobs near you

Staff Software Engineer

HungerRush

Houston, TX • Remote

Full-time

Re-posted 5 days ago

Job description

Who We Are

HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com.

Overview

This Staff Engineer position is responsible for full stack software development on HungerRush 360, our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. A candidate must be able to contribute at any point in the full development cycle from the identification of system requirements and enhancements, coding the system to address these requirements, testing the system for quality control, releasing system changes, and documentation of system changes. They are expected to help shape and guide a positive engineering culture. Staff Engineers are also expected to understand and anticipate broader business needs so that they can be partners with other non-technical departments.

HungerRush is transitioning to a new era where AI plays a central role in how we work. Our focus is on embedding AI into our internal processes to streamline development, improve decision-making, and accelerate the delivery of business value. We're looking for engineers who are excited to be part of this transformation and who want to innovate, adapt quickly, and help us build a culture that thrives on intelligent automation and efficiency.

This is a remote role.

Essential Responsibilities and Duties:

  • Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications
  • Write high quality code following best practices and standards for coding, compliance, security, and performance
  • Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
  • Utilize the latest advances in AI software development to improve effectiveness of delivering business value
  • Mentor software engineers
  • Help troubleshoot issues and identify bug fixes

Qualifications

  • Extensive professional experience, recommended 10+ years
  • Demonstrated ability to work individually as well as part of a team
  • Demonstrated success delivering SaaS, E-Commerce, or consumer-facing web applications/APIs
  • Deep experience with distributed systems, cloud environments (Azure preferred), and modern architectures
  • Strong knowledge of Microsoft technologies including C#, Azure, and SQL Server.

Preferred Qualifications and Skills

  • Experience with Angular, Bootstrap, Vue.js, and other front-end frameworks
  • Experience with Queues, Caches, CDN's, and other technologies used for building scalable web applications
  • Experience with SQL Azure, Azure Service Bus Queues, and Redis Cache

    Additional Details

    This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

    Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

    HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

    Employment Type: FULL_TIME

    Apply