... quality software solutions that meet our business needs. This remote role welcomes candidates ... Troubleshoot and debug applications to optimize performance. * Take part in code reviews and ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Troubleshoot and debug applications to optimize performance. * Take part in code reviews and ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Troubleshoot and debug applications to optimize performance. * Take part in code reviews and ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Troubleshoot and debug applications to optimize performance. * Take part in code reviews and ...
Senior Remote Sensing Technician
Lansdale, PA · On-site +1
Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Senior Remote Sensing Technician
Lansdale, PA · On-site +1
Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
$104K - $138K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$104K - $138K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$104K - $138K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$104K - $138K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$107K - $141K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$107K - $141K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$113K - $149K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$113K - $149K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$113K - $149K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$113K - $149K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$107K - $141K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
$107K - $141K/yr
... troubleshooting, code quality, and mentoring within a fast-paced healthcare technology environment ... This remote role welcomes candidates anywhere in the US. Salary: 110K - 135K What your impact will ...
New
Senior Software Engineer (Remote)
Philadelphia, PA · Remote
$123K - $163K/yr
This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... You will troubleshoot and resolve software issues during development and in production. You will ...
Senior Software Engineer (Remote)
Philadelphia, PA · Remote
$123K - $163K/yr
This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... You will troubleshoot and resolve software issues during development and in production. You will ...
$201K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Provide technical support and troubleshooting for software issues, assisting researchers in ...
$201K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Provide technical support and troubleshooting for software issues, assisting researchers in ...
$201K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Provide technical support and troubleshooting for software issues, assisting researchers in ...
$201K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Provide technical support and troubleshooting for software issues, assisting researchers in ...
We are looking for a new Software Engineer to build the new Novovu workshop! Responsibilities ... Active participate in troubleshooting, debugging and updating current live system. * Verify user ...
We are looking for a new Software Engineer to build the new Novovu workshop! Responsibilities ... Active participate in troubleshooting, debugging and updating current live system. * Verify user ...
We are looking for a new Software Engineer to build the new Novovu workshop! Responsibilities ... Active participate in troubleshooting, debugging and updating current live system. * Verify user ...
We are looking for a new Software Engineer to build the new Novovu workshop! Responsibilities ... Active participate in troubleshooting, debugging and updating current live system. * Verify user ...
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Strong analytical and troubleshooting abilities with exceptional attention to detail * Demonstrated ...
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Strong analytical and troubleshooting abilities with exceptional attention to detail * Demonstrated ...
Software Engineer III
Philadelphia, PA · On-site +1
This role has been designated as primarily remote, meaning it requires little to no onsite ... Monitor application health, troubleshoot production issues, and contribute to continuous ...
Software Engineer III
Philadelphia, PA · On-site +1
This role has been designated as primarily remote, meaning it requires little to no onsite ... Monitor application health, troubleshoot production issues, and contribute to continuous ...
Muni-Link: Senior Software Engineer C#
Altoona, PA · Remote
$120K - $159K/yr
Position Summary As a Senior Software Engineer, you will be responsible for designing and ... Performance tuning and troubleshooting, including remote troubleshooting. * Create and modify build ...
Muni-Link: Senior Software Engineer C#
Altoona, PA · Remote
$120K - $159K/yr
Position Summary As a Senior Software Engineer, you will be responsible for designing and ... Performance tuning and troubleshooting, including remote troubleshooting. * Create and modify build ...
$170K - $201K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Contribute to software development, integration, testing, and troubleshooting activities as program ...
$170K - $201K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Contribute to software development, integration, testing, and troubleshooting activities as program ...
Sr. Storage Software Developer
Pittsburgh, PA · On-site +1
$53 - $70/hr
Strong analytical and problem-solving skills, with the ability to troubleshoot issues and optimize ... However, we are open to remote candidates who meet the qualifications and can work effectively from ...
Sr. Storage Software Developer
Pittsburgh, PA · On-site +1
$53 - $70/hr
Strong analytical and problem-solving skills, with the ability to troubleshoot issues and optimize ... However, we are open to remote candidates who meet the qualifications and can work effectively from ...
Remote Software Troubleshooting information
What is remote software troubleshooting?
Remote software troubleshooting is the process of diagnosing and resolving software issues on a user's computer or device from a different location, using remote access tools and communication technologies. Technicians can connect to the affected system over the internet to identify problems, install updates, configure settings, or remove malware without being physically present. This approach saves time and resources, allowing for quick support and minimizing downtime for users.
What are the key skills and qualifications needed to thrive in remote software troubleshooting?
Success in remote software troubleshooting requires strong technical knowledge of software systems, analytical problem-solving abilities, and often a degree in IT or computer science. Familiarity with remote desktop tools, ticketing systems like Zendesk, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate are commonly needed. Excellent communication, patience, and customer service skills help professionals effectively assist users and resolve issues remotely. These skills ensure efficient problem resolution, high user satisfaction, and minimize downtime in distributed work environments.
What are some common challenges faced in remote software troubleshooting, and how can they be addressed?
One common challenge in remote software troubleshooting is effectively diagnosing issues without direct access to a user's device or system. Clear communication is essential, as you often rely on users to describe problems and follow instructions. Utilizing remote desktop tools, maintaining detailed documentation, and developing strong problem-solving skills can help overcome these hurdles. Additionally, building rapport with users and being patient fosters a more productive troubleshooting environment.
What is the difference between Remote Software Troubleshooting vs Remote Technical Support?
| Aspect | Remote Software Troubleshooting | Remote Technical Support |
|---|---|---|
| Primary Focus | Diagnosing and resolving software issues | Assisting with hardware, software, and account problems |
| Skills Required | Problem-solving, software knowledge, diagnostic tools | Customer service, communication, basic technical skills |
| Work Environment | Remote, often with access to diagnostic software | Remote or on-site, with direct customer interaction |
| Certifications | IT certifications (e.g., CompTIA, Microsoft) | Customer service certifications, basic IT knowledge |
Remote Software Troubleshooting primarily involves diagnosing and fixing software issues, requiring technical skills and diagnostic tools. Remote Technical Support covers a broader range of customer assistance, including hardware and account problems, emphasizing communication skills. Both roles are remote and industry-standard, but their focus and skill sets differ.
What are popular job titles related to Remote Software Troubleshooting jobs in Pennsylvania?
For Remote Software Troubleshooting jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Software Troubleshooting jobs in Pennsylvania look for?
The top searched job categories for Remote Software Troubleshooting jobs in Pennsylvania are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
80th of 246 rated software companies
Job description
MACC, a division of Harris; is seeking a Software Developer who has expertise in MSSQL, REST API, C# (.NET Core), and Angular (Typescript, HTML, CSS).
The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs.
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 10% for AGM in Eastern Nebraska. Candidates must hold a current, valid passport and be legally eligible to travel. This includes either passport based visa exemption or possession of any required travel visas for entry into the United States.
Salary:
40K - 65K
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be:
- Design, develop, and maintain database solutions using MSSQL.
- Develop and maintain RESTful APIs to support various applications.
- Write clean, scalable, and efficient code in C# using .NET Core.
- Develop and maintain front-end applications using Angular, Typescript, HTML, and CSS.
- Partner with cross-functional teams to define, design, and ship new features.
- Troubleshoot and debug applications to optimize performance.
- Take part in code reviews and contribute to the continuous improvement of the development process.
- Stay up-to-date with the latest industry trends and technologies.
What we are looking for:
- Associates degree in Computer Science, Engineering, or a related field.
- Proven experience as a Software Engineer or similar role.
- Proven proficiency in MSSQL and database design.
- Experience with REST API development and integration.
- Proficiency in C# and .NET Core framework.
- Experience with Angular, Typescript, HTML, and CSS.
- Exceptional problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
- Ability to work autonomously and manage multiple tasks.
What would make you stand out:
- Experience with cloud platforms such as Azure or AWS.
- Knowledge of Agile development methodologies.
- Familiarity with GitHub practices and tools.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About MACC:
Telecommunication companies of all sizes across the United States use MACC's billing system. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC's products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve. Plus, we offer the stability of being a growing company with more than 45 years of experience.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
#LI-DNI
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA