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Remote Software Trainer Jobs in Wilson, NC (NOW HIRING)

Customer Service Representative

Rocky Mount, NC ยท Remote

$15.50 - $21/hr

We're seeking a highly skilled and empathetic Customer Service Representative to join our remote ... Proficiency in CRM software and Microsoft Office- Reliable Internet Connection: Strong internet ...

Remote Software Trainer information

See Wilson, NC salary details

$11

$27

$55

How much do remote software trainer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote software trainer in Wilson, NC is $27.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote software trainer?

To thrive as a Remote Software Trainer, you need a deep understanding of the software being taught, instructional design skills, and experience in adult learning principles, often backed by a degree in education or IT. Familiarity with virtual training platforms (like Zoom or Microsoft Teams), learning management systems (LMS), and relevant software certifications is typically required. Strong communication, patience, and adaptability are crucial soft skills for effectively engaging diverse learners in a remote environment. These abilities ensure clear knowledge transfer, high learner satisfaction, and successful adoption of software tools.

What is a remote software trainer?

A Remote Software Trainer is a professional who educates individuals or groups on how to use specific software applications or systems, working entirely online rather than in a traditional classroom setting. They develop training materials, conduct live virtual sessions, and provide support to ensure users understand and can efficiently use the software. These trainers may work for software companies, training firms, or as independent consultants, and they leverage video conferencing, screen sharing, and other digital tools to deliver their instruction.

What are some common challenges faced by remote software trainers, and how can they be addressed?

Remote Software Trainers often encounter challenges such as engaging participants in a virtual environment and troubleshooting technical issues during live sessions. To overcome these, trainers can leverage interactive tools like polls and breakout rooms to foster participation, and prepare contingency plans for common technical problems. Additionally, clear communication and regular check-ins with learners help ensure everyone stays on track and feels supported throughout the training.

What does a remote software trainer do?

A remote software trainer teaches employees of an organization on how to use a new or updated program using an online interface. In this role, you work from home to conduct training in a virtual classroom where you demonstrate the features of a software application to groups of varied sizes. Your duties also involve assessing the knowledge of the workforce to optimize the process and evaluating their progress. Other responsibilities focus on answering questions the staff has and making recommendations for additional content. Remote training offers myriad advantages for both employers and you as the trainer in flexibility and affordability.

What are popular job titles related to Remote Software Trainer jobs in Wilson, NC? For Remote Software Trainer jobs in Wilson, NC, the most frequently searched job titles are:
What job categories do people searching Remote Software Trainer jobs in Wilson, NC look for? The top searched job categories for Remote Software Trainer jobs in Wilson, NC are:
What cities near Wilson, NC are hiring for Remote Software Trainer jobs? Cities near Wilson, NC with the most Remote Software Trainer job openings:
Infographic showing various Remote Software Trainer job openings in Wilson, NC as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $56,797 per year, or $27.3 per hour.

Customer Service Representative

BrandCoven

Rocky Mount, NC โ€ข Remote

$15.50 - $21/hr

Full-time

Medical, PTO

Posted 10 days ago


Job description

We're seeking a highly skilled and empathetic Customer Service Representative to join our remote team! As a key member of our customer experience team, you'll be the face of our company, providing top-notch support to our valued customers.
About the Role:
- Work-from-Home Opportunity: Enjoy the flexibility of working from the comfort of your own home- Customer-Centric: Provide exceptional support to our customers via phone, email, and chat- Dynamic Environment: Collaborate with a talented team of customer service professionals- Growth Opportunities: Develop your skills and advance your career in a growing company
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner- Provide accurate product information and recommendations- Utilize excellent communication and problem-solving skills to de-escalate customer complaints- Meet or exceed customer satisfaction and productivity targets
Requirements:
- Excellent Communication Skills: Clear, concise, and friendly communication- Customer Service Experience: Previous experience in a customer-facing role- Technical Skills: Proficiency in CRM software and Microsoft Office- Reliable Internet Connection: Strong internet connection for seamless remote work
What We Offer:
- Competitive Salary: Earn a competitive hourly rate- Benefits Package: Enjoy benefits such as health insurance, paid time off, and more- Professional Development: Opportunities for training and career growth- Flexible Work Environment: Work from home and enjoy a better work-life balance
If you're passionate about delivering exceptional customer experiences and working in a dynamic remote environment, apply now!
Keywords: Remote Customer Service, Work-from-Home, Customer Support, Customer Experience, Call Center, Virtual Assistant, Customer Service Representative, CSR.