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Remote Software Support Engineer Jobs in Oakland, CA

CENTRL

Software Engineer (Remote)

Mountain View, CA · Remote

Build, maintain, and improve systems that support client integrations and configuration workflows ... Demonstrated software engineering experience * Experience coding with Java and Python; Front-end ...

Fuku

Software Engineer

San Francisco, CA · On-site +1

B achelor's degree in Computer Science, Software Engineering, or a related field. * P roven ... F lexible working hours and remote work options. * G enerous paid time off and holiday leave. * A ...

Amiri Recruiting

Enterprise Engineer

San Francisco, CA · Remote

Enterprise Engineer SF/NYC/Remote Skills Relevant Skills and Experience What You'll Do (Day-to-Day ... Ability to work cross functionally with deployed and support engineers * Familiarity with AI ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

Provide support through ticketing systems, telephone, email, and remote login tools. * Address ... Good Experience with electronics, optics, software, adjustment of optical instruments mechanics ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

Provide support through ticketing systems, telephone, email, and remote login tools. * Address ... Good Experience with electronics, optics, software, adjustment of optical instruments mechanics ...

CENTRL

Software Engineer

Mountain View, CA · On-site +1

Build, maintain, and improve systems that support client integrations and configuration workflows ... Demonstrated software engineering experience * Experience coding with Java and Python; Front-end ...

Upbound

Senior Software Engineer [REMOTE]

San Francisco, CA · Remote

$144K - $190K/yr

Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries ... Learn more at upbound.io Upbound is hiring a Senior Software Engineer to help us build and operate ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Oakland, CA

Remote Software Support Engineer information

See Oakland, CA salary details

$45.4K

$104.1K

$191.2K

How much do remote software support engineer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote software support engineer in Oakland, CA is $104,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $143,600.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Oakland, CA?

For Remote Software Support Engineer jobs in Oakland, CA, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Oakland, CA look for?

The top searched job categories for Remote Software Support Engineer jobs in Oakland, CA are:

What cities near Oakland, CA are hiring for Remote Software Support Engineer jobs?

Cities near Oakland, CA with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Oakland, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $104,124 per year, or $50.1 per hour.

AI Software Engineer Expert - Remote

YO AI Labs

Palo Alto, CA • Remote

$100 - $200/hr

Part-time

Posted 15 days ago

Job description

Job Title: AI Software Engineering Domain Remote

Job Type: Contractor (Part-Time)
Location: Remote

Job Overview

We are seeking experienced AI Software Engineering Domain Experts to contribute their technical expertise to an innovative project focused on improving next-generation AI systems. In this role, you will evaluate, review, and refine AI-generated software engineering content to enhance the quality, accuracy, and reasoning of AI models. No prior AI experience is required—your software engineering expertise is what matters most.

Key Responsibilities
  • Analyze, review, and improve AI-generated software engineering content for technical accuracy and clarity.
  • Create, refine, and evaluate prompts to improve AI-generated technical outputs.
  • Conduct rubric-based evaluations of AI model responses, providing detailed quality feedback.
  • Draft and edit technical documentation, architecture documents, RFCs, design specifications, and engineering proposals.
  • Perform independent research and fact-checking to validate technical information.
  • Interpret and annotate technical data to support AI model training and evaluation.
  • Collaborate remotely with cross-functional teams to deliver high-quality project outcomes.
Required Skills
  • Critical Thinking
  • Analytical Reasoning
  • Quality Assurance
  • Prompt Engineering
  • AI Output Evaluation
  • Technical Documentation
  • Technical & Professional Writing
  • Content Review & Editing
  • Data Annotation
  • Fact Checking
  • Independent Research
  • Business Communication
  • Problem-Solving
  • Attention to Detail
Preferred Qualifications
  • 3+ years of professional experience as a Software Engineer, Senior Software Engineer, Staff Engineer, Technical Lead, Engineering Manager, Solutions Architect, or similar role.
  • Experience authoring or reviewing technical documentation, architecture documents, RFCs, design specifications, engineering proposals, postmortems, technical blogs, or code reviews.
  • Strong critical thinking, analytical reasoning, and structured problem-solving skills.
  • Excellent written communication and technical editing abilities.
  • Experience with AI coding tools or automated documentation tools is a plus but not required.
  • Advanced degree (Master's, MBA, JD, or PhD) or equivalent professional experience is preferred.