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Remote Software Support Engineer Jobs in Long Branch, NJ

Runlayer

Support Engineer

New York, NY ยท On-site +1

... remote MCP server with Anthropic. We helped establish the protocol, and now we're building the ... enterprise software, and customer success. * Top-tier equipment - your choice of laptop and ...

My IT Crew

Senior IT Support Engineer (Remote)

Brooklyn, NY ยท On-site +1

$85K - $100K/yr

We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT ... Provide technical excellence t for systems, software, and hardware * Document/Update internal Kb ...

Unframe

Support Engineer (Remote)

New York, NY ยท On-site +1

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Unframe

Support Engineer (Remote)

New York, NY ยท Remote

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

HiddenLayer

Technical Support Engineer

New York, NY ยท Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

OXMAN

Senior Software Engineer

New York, NY ยท On-site +1

$134K - $176K/yr

Support the digital design of Nature-centric built environments through optimization, simulation ... Integration of geospatial datasets, GIS data, remote sensing data, and environmental models into ...

ScaleOps

Technical Support Engineer- USA

New York, NY ยท On-site +1

Backed by venture capital and software industry titans, ScaleOps' platform removes the ... About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Long Branch, NJ

Remote Software Support Engineer information

See Long Branch, NJ salary details

$39K

$89.6K

$164.5K

How much do remote software support engineer jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote software support engineer in Long Branch, NJ is $89,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $123,500.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Long Branch, NJ look for? The top searched job categories for Remote Software Support Engineer jobs in Long Branch, NJ are:
Remote Software Support Engineer jobs near you

Remote Software Engineer

Aniesispharma

New York, NY โ€ข Remote

Full-time

Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

This is a remote position open to residents of the United States only.๏ปฟ๏ปฟ

About Us

Welcome to Aniesis Pharma, your trusted partner in healthcare innovation. At Aniesis Pharma, we're dedicated to improving lives through cutting-edge pharmaceutical solutions. Our mission is to deliver high-quality, effective, and safe products that address the evolving needs of patients and healthcare professionals.

With a team of experienced professionals and a commitment to excellence, we strive to make a meaningful impact in the lives of those we serve. Our values include innovation, integrity, and compassion, guiding every aspect of our work.

From research and development to manufacturing and distribution, we adhere to the highest standards of quality and regulatory compliance. Our goal is to provide innovative treatments that enhance patient outcomes and contribute to a healthier world. At Aniesis Pharma, we're passionate about making a difference and look forward to partnering with you in your healthcare journey.

Remote Software Engineer Opportunity

About the Role:

We are seeking a talented and motivated Remote Software Engineer to join our dynamic engineering team. As a Remote Software Engineer, you will play a key role in designing, developing, testing, and deploying high-quality software solutions from the comfort of your home office. You will collaborate closely with product managers, designers, and other engineers to bring our vision to life. This is an excellent opportunity for a self-starter with a passion for technology and a proven ability to work independently and as part of a distributed team.

Responsibilities:

- Design, develop, and maintain scalable and reliable software applications and systems.

- Write clean, well-documented, and efficient code.

- Participate in code reviews to ensure code quality and share knowledge.

- Collaborate effectively with cross-functional teams (product, design, QA) throughout the software development lifecycle.

- Troubleshoot, debug, and resolve software defects and issues.

- Contribute to the improvement of our development processes and tools.

- Stay up-to-date with the latest technologies and industry best practices.

- Participate in technical discussions and contribute to architectural decisions.

- Proactively identify and propose solutions to technical challenges.

Package Details

Comprehensive Insurance:

Dental insurance

Vision insurance

Financial Security:

Retirement plans

Work-Life Balance:

Paid time off

Remote Work Perks:

Home office stipend

Technology support

Wellness programs

Apply