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Remote Software Renewal Jobs in Washington (NOW HIRING)

IT Asset Manager - SAM - 100% Remote

Washington, DC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: IT Asset Management - Software Location: 100 % Remote Type: Contract, Long term ... software licenses, entitlements, and renewals. * Proficiency with ServiceNow Performance Analytics ...

SAM - 100% Remote

Vienna, VA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: SAM PRO Analyst Location: 100 % Remote Type: Contract, Long term Compensation ... software licenses, entitlements, and renewals. * Proficiency with ServiceNow Performance Analytics ...

SAM - 100% Remote

Vienna, VA ยท On-site +1

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: SAM PRO Analyst Location: 100 % Remote Type: Contract, Long term Compensation ... software licenses, entitlements, and renewals. * Proficiency with ServiceNow Performance Analytics ...

SAM - 100% Remote

Vienna, VA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: SAM PRO Analyst Location: 100 % Remote Type: Contract, Long term Compensation ... software licenses, entitlements, and renewals. * Proficiency with ServiceNow Performance Analytics ...

SAM - 100% Remote

Vienna, VA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: SAM PRO Analyst Location: 100 % Remote Type: Contract, Long term Compensation ... software licenses, entitlements, and renewals. * Proficiency with ServiceNow Performance Analytics ...

Remote ( Washington, DC) [Note: some travel to DC region for Occasional meetings will be required ... Manage or contribute to eMASS packages in coordination with ISSOs to obtain, maintain, and renew ...

Associate Specialist - IT Asset Management

VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

This is a remote position. Essential Duties and Responsibilities: - Enter and maintain information ... renewals, software licensing, and services; follow through with vendors and internal partners to ...

ITSM Entitlement Analyst

VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software ... renewals, and reconciliation with contract terms. - Provide subject matter expertise in desktop ...

ITSM Entitlement Analyst

VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software ... renewals, and reconciliation with contract terms. - Provide subject matter expertise in desktop ...

ITSM Entitlement Analyst

VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... remote The ITSM Entitlement Analyst supports the contract by providing enterprise software ... renewals, and reconciliation with contract terms. - Provide subject matter expertise in desktop ...

Silver Spring, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or ...

Commercial Lines Account Manager

Waldorf, MD ยท On-site +1

$75K - $90K/yr

Waldorf, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The ... Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or ...

Commercial Lines Account Executive

Alexandria, VA ยท On-site +1

$75K - $90K/yr

Alexandria, VA | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or ...

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Remote Software Renewal information

What is a remote software renewal specialist?

A Remote Software Renewal Specialist is a professional responsible for managing and processing software subscription renewals for clients or customers, all while working remotely. Their duties typically include reaching out to clients, providing renewal quotes, answering questions about products or services, and ensuring a seamless transition for continued software usage. They play a crucial role in maintaining customer relationships and securing recurring revenue for software vendors. Strong communication skills, sales acumen, and familiarity with CRM or renewal management tools are often required for the role.

What are the key skills and qualifications needed to thrive as a remote software renewal specialist?

To excel as a Remote Software Renewal Specialist, you need strong sales acumen, attention to detail, and experience with contract management or customer retention, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, renewal management tools, and proficiency in Microsoft Office are commonly required. Outstanding communication, negotiation, and organizational skills help build rapport with clients and manage multiple renewal cycles effectively. These competencies are essential for maximizing client retention, ensuring revenue continuity, and maintaining positive long-term customer relationships.

What are some common challenges faced by professionals in remote software renewal roles, and how can they be addressed?

Professionals in Remote Software Renewal roles often encounter challenges such as maintaining clear communication with clients across different time zones, handling objections or concerns about contract value, and staying organized while managing a high volume of renewal accounts. To address these challenges, it's important to leverage CRM tools for tracking client interactions, schedule regular check-ins to build rapport, and collaborate closely with sales, support, and product teams to ensure a seamless renewal process. Proactively anticipating client needs and being responsive to inquiries can also help build trust and facilitate successful renewals.

What is the difference between Remote Software Renewal vs Remote Software Support?

AspectRemote Software RenewalRemote Software Support
Primary FocusRenewing software licenses and subscriptionsProviding technical assistance and troubleshooting
Required CredentialsKnowledge of licensing, subscription managementTechnical skills, troubleshooting certifications
Work EnvironmentCustomer account management, renewal processesTechnical support, issue resolution
Industry UsageIT, SaaS companies, software vendors

Remote Software Renewal primarily involves managing and renewing software licenses and subscriptions, ensuring clients maintain access. In contrast, Remote Software Support focuses on assisting users with technical issues and troubleshooting. While both roles require technical knowledge, renewal roles emphasize account management and subscription expertise, whereas support roles demand problem-solving skills. Understanding these differences helps job seekers identify the right career path within the software industry.

What are popular job titles related to Remote Software Renewal jobs in Washington?

For Remote Software Renewal jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Software Renewal jobs in Washington look for?

The top searched job categories for Remote Software Renewal jobs in Washington are:

What cities in Washington are hiring for Remote Software Renewal jobs?

Cities in Washington with the most Remote Software Renewal job openings:

IT Asset Manager - SAM - 100% Remote

System One

Washington, DC โ€ข Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago


Job description

Job Title: IT Asset Management - Software Location: 100 % Remote Type: Contract, Long term Compensation: Negotiable Hours: 40 hours a week Security Clearance: Not required but background check to include criminal, credit check and fingerprints is required

Responsibilities

  • Assist in managing Software Asset Management (SAM) processes across various platforms, primarily focusing on ServiceNow.
  • Develop and maintain dashboards and reports using ServiceNow Performance Analytics to provide actionable insights at all organizational levels.
  • Identify automation opportunities and recommend process improvements to enhance operational efficiency and data accuracy.
  • Collaborate with cross-functional teams and stakeholders to gather requirements, troubleshoot issues, and implement solutions.
  • Support license reclamation, renewals, and optimization efforts to ensure compliance and cost efficiency.
  • Monitor end-of-life (EOL) software products and manage contracts and licenses accordingly.
Requirements
  • Bachelor's degree
  • Demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.
  • Strong knowledge of Software Asset Management lifecycle processes, including software licenses, entitlements, and renewals.
  • Proficiency with ServiceNow Performance Analytics tools, dashboard creation, KPI reporting, and trend analysis.
  • Ability to identify automation opportunities and streamline operational processes.
  • Excellent analytical, problem-solving, and stakeholder management skills.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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