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Remote Software Installer Jobs in Washington, DC

NuAxis Innovations

IT Specialist II

Washington, DC · Remote

Remote Support Software (Bomgar) * Mobile Devices (Android and iOS) * Software Installation Experience * Network Drive Support Experience * Contact Center/Call Center/Helpdesk experience preferred

ESM

Senior Systems Administrator

Vienna, VA · Remote

$170K - $190K/yr

... remote opportunity. and ResponsibilitiesEnsures the stable operation of DLA's computer software systems and network infrastructure by planning, developing, installing, configuring, maintaining ...

NTT DATA Services

ServiceNow Administrator

VA · Remote

... maps, and software installations. * Provide support for license reconciliation, potential ... The starting pay range for this remote role is $95,918 - $222,031. This range reflects the minimum ...

Stantec

Facility Assessor/Inspector (Remote)

Annapolis, MD · On-site +1

$77K - $112K/yr

... program at DoD installations throughout the US. Assessors/Inspectors must have knowledge and ... Experience using facility condition assessment software. Knowledge of BUILDER™ web-based ...

Peraton

DevOps Software Engineer

Herndon, VA · On-site +1

$86K - $138K/yr

You will also lead the development of documentation for System Installation Plans and System ... Remote work not available, but schedule is flexible. Desired Qualifications: Experience working ...

Peraton

DevOps Software Engineer

Herndon, VA · On-site +1

$86K - $138K/yr

You will also lead the development of documentation for System Installation Plans and System ... Remote work not available, but schedule is flexible. Desired Qualifications: Experience working ...

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All JobsSoftware Installer JobsRemote Software Installer JobsRemote Software Installer Jobs in Washington, DC

Remote Software Installer information

See Washington, DC salary details

$71

$73

$75

How much do remote software installer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote software installer in Washington, DC is $73.51, according to ZipRecruiter salary data. Most workers in this role earn between $72.69 and $74.33 per hour, depending on experience, location, and employer.

What is the difference between Remote Software Installer vs Remote Software Technician?

AspectRemote Software InstallerRemote Software Technician
Required CredentialsBasic IT certifications, software knowledgeIT certifications, troubleshooting skills
Work EnvironmentRemote, client sites, or support centersRemote, technical support, or client sites
Industry UsageSoftware deployment companies, IT servicesIT support, software companies, tech services
Common Search/ComparisonYesYes

The main difference between a Remote Software Installer and a Remote Software Technician lies in their scope of work. Installers focus primarily on deploying software remotely, while technicians handle troubleshooting and technical support. Both roles often require similar certifications and are used in IT and software industries, but technicians typically have broader technical responsibilities.

What does a remote software installer do?

A Remote Software Installer is responsible for installing, configuring, and updating software on computers or networks from a remote location. They use remote access tools to connect to client devices, troubleshoot installation issues, and ensure that software is properly set up and functioning. This role often involves supporting end-users or organizations by deploying new applications, performing updates, and maintaining software security. Effective communication and technical expertise are essential for resolving problems efficiently and minimizing downtime.

What are some common challenges faced by remote software installers, and how can they be addressed?

Remote Software Installers often encounter challenges such as troubleshooting compatibility issues across different operating systems, dealing with limited access to client systems, and ensuring clear communication with end-users who may have varying technical expertise. To address these, it's important to stay updated with the latest software versions, use remote access tools securely, and develop clear, step-by-step documentation for users. Additionally, building strong problem-solving skills and maintaining proactive communication with other IT team members can help streamline the installation process and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a remote software installer?

To thrive as a Remote Software Installer, you need strong technical knowledge of software installation, operating systems, networking, and troubleshooting, often backed by relevant IT certifications. Familiarity with remote access tools, deployment software (such as SCCM or PDQ Deploy), and ticketing systems is typically required. Excellent problem-solving, communication, and time management skills help you effectively guide users and resolve issues remotely. These skills ensure smooth software deployment, minimize disruptions, and maintain high client satisfaction in a remote work environment.
What are popular job titles related to Remote Software Installer jobs in Washington, DC? For Remote Software Installer jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Remote Software Installer jobs in Washington, DC look for? The top searched job categories for Remote Software Installer jobs in Washington, DC are:
Remote Software Installer jobs near you
Infographic showing various Remote Software Installer job openings in Washington, DC as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $152,900 per year, or $73.5 per hour.

IT Specialist II

NuAxis Innovations

Washington, DC • Remote

Full-time

Posted 7 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. 

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated IT Specialist II  for a Full-Time position.

Position Summary:

This role is largely responsible for providing remote telephone and email-based IT operational support  services to the organization. We are looking to fill a need to have a highly competent and highly motivated  individual in this role. This position requires a high level of IT support knowledge, customer service  experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as  such it will require commitment on your part as well as ours

Key Responsibilities

  • Some of the primary responsibilities of this role would include:
  • Remote telephone-based Call Center / Help Desk / Service Desk support services
  • Owning, tracking, troubleshooting and resolving IT incidents and service requests
  • Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)
  • This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving  isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.

Qualifications

  • Two (2) + years' of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.
  • High school diploma or equivalent. Bachelor's Degree preferred.
  • Operating Systems (Windows 11)
  • Active Directory Experience
  • Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)
  • Printer Support Experience
  • Familiar w/Command Prompts
  • Web Browsers (Google, Edge, Chrome, and Mozilla)
  • Troubleshoot basic WiFi connectivity issues, including SSID identification, password resets, and signal-strength checks.
  • Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).

Preferred

  • Sharepoint
  • VPN Experience (Global Protect.)
  • Remote Support Software (Bomgar)
  • Mobile Devices (Android and iOS)
  • Software Installation Experience
  • Network Drive Support Experience
  • Contact Center/Call Center/Helpdesk experience preferred
  • Customer Service Skills/Customer Experience Training
  • Customer Advocacy Behaviors
  • Critical thinking/Problem Solving skills
  • Effective Communication Strategies
  • Self-Starter/Resourceful
  • Independent Learning/Resourcing
  • Enterprise ticketing application experience - BMC Remedy Service Management experience preferred

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.  Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Employment Type: Full time

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