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Remote Software Installer Jobs in Massachusetts (NOW HIRING)

OpenClinica LLC

Customer Success Team Lead

Needham, MA · Remote

$14K/mo

... installed base. This role serves as both a player-coach and operational leader -- helping manage ... Fully Remote in the U.S. * Status: Full-time, Exempt * Reports to: Vice President of Customer ...

Auditdata

DevOps Engineer - Azure

Webster, MA · Remote

$54.50 - $74.75/hr

Become part of the software team developing sophisticated enterprise solutions for audiology ... Consult internal & external customers on technical aspects of installation, sizing, scaling; CI/CD ...

Starburst

VP, Professional Services

Boston, MA · Remote

$150K - $192K/yr

... installed base, with clear accountability for GRR, NRR, and churn reduction. * Lead and scale the ... Experience in enterprise infrastructure, data platform, or developer-tooling software (data ...

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All JobsSoftware Installer JobsRemote Software Installer JobsRemote Software Installer Jobs in Massachusetts

Remote Software Installer information

What is the difference between Remote Software Installer vs Remote Software Technician?

AspectRemote Software InstallerRemote Software Technician
Required CredentialsBasic IT certifications, software knowledgeIT certifications, troubleshooting skills
Work EnvironmentRemote, client sites, or support centersRemote, technical support, or client sites
Industry UsageSoftware deployment companies, IT servicesIT support, software companies, tech services
Common Search/ComparisonYesYes

The main difference between a Remote Software Installer and a Remote Software Technician lies in their scope of work. Installers focus primarily on deploying software remotely, while technicians handle troubleshooting and technical support. Both roles often require similar certifications and are used in IT and software industries, but technicians typically have broader technical responsibilities.

What does a remote software installer do?

A Remote Software Installer is responsible for installing, configuring, and updating software on computers or networks from a remote location. They use remote access tools to connect to client devices, troubleshoot installation issues, and ensure that software is properly set up and functioning. This role often involves supporting end-users or organizations by deploying new applications, performing updates, and maintaining software security. Effective communication and technical expertise are essential for resolving problems efficiently and minimizing downtime.

What are some common challenges faced by remote software installers, and how can they be addressed?

Remote Software Installers often encounter challenges such as troubleshooting compatibility issues across different operating systems, dealing with limited access to client systems, and ensuring clear communication with end-users who may have varying technical expertise. To address these, it's important to stay updated with the latest software versions, use remote access tools securely, and develop clear, step-by-step documentation for users. Additionally, building strong problem-solving skills and maintaining proactive communication with other IT team members can help streamline the installation process and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a remote software installer?

To thrive as a Remote Software Installer, you need strong technical knowledge of software installation, operating systems, networking, and troubleshooting, often backed by relevant IT certifications. Familiarity with remote access tools, deployment software (such as SCCM or PDQ Deploy), and ticketing systems is typically required. Excellent problem-solving, communication, and time management skills help you effectively guide users and resolve issues remotely. These skills ensure smooth software deployment, minimize disruptions, and maintain high client satisfaction in a remote work environment.
What are popular job titles related to Remote Software Installer jobs in Massachusetts? For Remote Software Installer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Software Installer jobs in Massachusetts look for? The top searched job categories for Remote Software Installer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Software Installer jobs? Cities in Massachusetts with the most Remote Software Installer job openings:
Remote Software Installer jobs near you
Infographic showing various Remote Software Installer job openings in Massachusetts as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 25% In-person, and 75% Remote job distribution.

We are not looking for job seekers, we are looking for change makers! Junior Customer Success Manage

xSuite Solutions Inc.

Southborough, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Company Description
We are xSuite, one of the Top Innovators for best SAP Procure to Pay Solutions with over 40M invoices processed Worldwide With 25 years in the market and 1,200 installations in 60 countries, we increase efficiency, data accuracy, and mitigate risk for all of our clients.
Our expertise comes not just in software solutions, we are also the developers and integrators of our product - providing for a more unified and cohesive approach.
We achieve this through our SAP-integrated software for intelligent data capture, workflow automation, and document management.
We digitize business processes for companies allowing them to save time and money. Through our industry agnostic best practice solutions, every scenario you have can be configured to kick off a workflow to resolve the problems digitally.
As an SAP Partner, we have implemented our Software in Fortune 500 companies.
On average, our customers are working 10+ years with us, to them, we are more than a Software Manufacturer, we are their Strategic Partner for their P2P Automation needs. Our passion for SAP technology drives us to always offer certified and high-quality standard software for your SAP system.
With 12 offices and 90 plus consultants who are experts in this field, our SAP Certifications makes us your best ally to help you start your Digital transformation today.
Job Description
Do you enjoy building meaningful relationships? If so, continue reading!
Customer Success Managers at xSuite North America are known as relationship experts. Many Customer Service Representative positions are the same, the focus tends to be on the customers short term happiness. That is not the case here. Customer Success Managers concentrate on adding value for years to come. Their commitment does not end when a customer signs up, that is when it begins.
Qualifications
  • 1-3 years experience within a Financial, Technical, or Business Administrative setting (Preferred)
  • Team spirit and the ability to take responsibility for tasks (Required)
  • Strong written and communication skills in English (Required)
  • The ability to adapt quickly (Preferred)
  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills (Required)
  • The ability to promote products and grow relationships (Preferred)

Additional Information
Responsibilities:
  • Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed
  • Present/Demo our solutions to customers
  • Coordinate sales efforts for services and license revenues
  • Prepare and submit sales contracts
  • Drive product value
  • Develop trusted advisor relationships with executive sponsors
  • Prepare weekly and monthly reports

Schedule:
  • Monday - Friday (Part time/Full time)
  • 30-40 hours per week
  • Remote/Hybrid/in-office

Additional Information:
  • US work authorization required
  • xSuite North America is unable to honor OPT-EAD, H1B, and TN
  • 401(k)
  • Medical, Dental, Vision, and Life insurance
  • Paid time off

What makes this position so great?
  • You get to work with brand new state of the art technology with artificial intelligence and machine learning
  • We are a young and dynamic team
  • This is a great chance to learn new skills and work with amazing customers

If you would like to learn more information about xSuite North America and our services, check out our website: https://www.xsuite.com
All of your information will be kept confidential according to EEO guidelines.

Apply