At Eagle Point Software, we empower leaders in architecture, engineering, construction, product ... by implementing learning and development best practices. We aim to help organizations create ...
At Eagle Point Software, we empower leaders in architecture, engineering, construction, product ... by implementing learning and development best practices. We aim to help organizations create ...
Remote Software Implementation information
See Dubuque, IA salary details
$42K - $46.9K
6% of jobs
$46.9K - $51.9K
12% of jobs
$55.5K is the 25th percentile. Wages below this are outliers.
$51.9K - $56.9K
10% of jobs
$56.9K - $61.9K
3% of jobs
$61.9K - $66.8K
7% of jobs
The median wage is $71.8K / yr.
$66.8K - $71.8K
12% of jobs
$71.8K - $76.8K
18% of jobs
$76.8K - $81.7K
6% of jobs
$81.9K is the 75th percentile. Wages above this are outliers.
$81.7K - $86.7K
17% of jobs
$86.7K - $91.7K
6% of jobs
$91.7K - $96.7K
2% of jobs
$42K
$72.4K
$96.7K
How much do remote software implementation jobs pay per year?
What are the key skills and qualifications needed to thrive in the Remote Software Implementation position, and why are they important?
To thrive in Remote Software Implementation, you need a strong background in software deployment, system integrations, and troubleshooting, commonly supported by a degree in computer science or a related field. Familiarity with tools such as CRMs, ERPs, API management software, project management platforms, and certifications like PMP or vendor-specific implementation credentials are valuable. Excellent communication, customer service orientation, and problem-solving abilities help you excel when guiding clients through configuration and onboarding processes. These skills ensure seamless software adoption, high client satisfaction, and efficient remote collaboration in dynamic business environments.
What are some typical challenges faced in a remote software implementation role, and how are they addressed?
Remote software implementation professionals often encounter challenges such as coordinating with clients across different time zones, troubleshooting issues without onsite access, and ensuring clear communication throughout the deployment process. To address these issues, teams commonly rely on robust virtual collaboration tools, structured project management systems, and frequent check-ins with stakeholders to ensure everyone remains aligned. Adaptability and proactive communication are crucial in overcoming obstacles and maintaining project timelines. By developing strong remote workflows and leveraging innovative support methods, implementation specialists can deliver successful results and outstanding client experiences without being physically present.
What is a Remote Software Implementation job?
A Remote Software Implementation job involves deploying, configuring, and integrating software solutions for clients while working remotely. Professionals in this role collaborate with customers to understand their requirements, provide technical guidance, and ensure a smooth onboarding process. They may also troubleshoot issues, train end-users, and optimize system performance. Strong communication, problem-solving, and technical skills are essential for success in this role.
Customer Success - Solution Adoption Partner
Dubuque, IA • On-site, Remote
Full-time
Posted 19 days ago
Job description
We help clients unlock their teams' potential with the knowledge to do their jobs better.
We prioritize the success of our clients and go above and beyond to ensure they have the power to create a differentiating factor that sets them apart. That power is an upskilled, knowledgeable workforce.
Job Description
The primary role of the Solution Adoption Partner is to manage and oversee strategic customer projects, ensuring customers achieve their goals through the effective adoption of our solutions and product offerings.
Responsibilities
- Lead, manage, and assist with solution adoption projects, ensuring timely delivery aligned with customer success and adoption plans
- Collaborate with customers to understand their objectives and define detailed onboarding plans that drive early value realization
- Assist customers in the identification and mitigation of software adoption barriers including but not limited to technical issues, communication issues, and cultural differences
- Partner and communicate effectively with the Customer Success Manager to keep the project aligned with customer goals
- Learn new releases and product functionality in preparation for the next onboarding and adoption projects
- Execute pre-sale pilot projects
- Provide demonstrations of the solution
- Lead calls, coordinate project tasks, establish and manage timelines and maintain project plan
- Hold all project resources accountable to the completion of tasks and meeting the timeline established
- Manage the internal resources (SMEs) and external resources (customer SMEs and champions) throughout the project
- Motivate and hold all project resources, including those within the client, accountable to the completion of tasks and meeting the timeline established
- Monitor progress and adjust as needed
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Measure project performance to identify areas for improvement
Requirements
- Bachelor's degree or equivalent
- Ability to manage multiple implementation projects simultaneously
- Proven ability to influence others and lead customer engagements
- Desire to lead and enforce project tasks
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Strong communication skills including the ability to work with all levels of an organization
- Proven ability to solve problems
- Strong familiarity with software tools, methodologies, and best practices in Customer Success and in Project Management
- Experience seeing projects through the full life cycle
- Strong interpersonal skills and extremely resourceful
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Ability to manage multiple customers' projects simultaneously
- Flexible Hours -expect calls and remote meetings early mornings and/or late evenings
- Travel
Physical Requirements
- Remaining in a stationary position, often standing or sitting for prolonged periods
- Communicating with others to exchange information
- Repeating motions that may include the wrists, hands and/or fingers
- Average hearing and visual acuity
- Able to use a phone and computer
About Eagle Point Software
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Dubuque, IA, US
Year founded
1983