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Remote Social Media Response Jobs in Rochester, NY

EnthuZiastic

Growth Hacker - Remote

Rochester, NY · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... social media, content marketing, email marketing, and paid advertising. Conversion Rate ...

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ... social media postings and marketing systems 8. Optimize ShiftHop's applications and services ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$60 - $65/hr

While this is a remote position, candidates must reside in or be willing to relocate to one of the ... responses and identifying potential inconsistencies or verification signals in application ...

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Remote Social Media Response information

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How much do remote social media response jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote social media response in Rochester, NY is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $23.70 per hour, depending on experience, location, and employer.

What is a remote social media response?

A Remote Social Media Response job involves managing and replying to comments, messages, and posts on a company's social media platforms from a remote location. People in this role engage with customers, address questions or concerns, and help maintain a positive brand image online. They often use brand guidelines to ensure responses are consistent and professional. This position can be part-time or full-time and typically requires strong communication skills and familiarity with popular social media platforms.

How does a remote social media response specialist typically collaborate with other departments to address customer inquiries or issues?

As a Remote Social Media Response specialist, you frequently work closely with teams such as customer support, marketing, and product management. When you encounter complex customer questions or issues, you may need to escalate or coordinate with these departments to ensure accurate and timely responses. Effective communication and documentation are essential, as you often serve as the bridge between customers and internal teams. This collaborative approach helps maintain brand consistency and resolve issues efficiently, making teamwork a vital part of the role.

What are the key skills and qualifications needed to thrive as a remote social media response specialist, and why are they important?

To thrive as a Remote Social Media Response Specialist, you need excellent written communication, strong problem-solving abilities, and a solid understanding of social media platforms, often supported by experience in customer service or digital marketing. Familiarity with social media management tools (like Hootsuite or Sprout Social) and CRM systems is typically required. Outstanding soft skills include empathy, patience, and the ability to remain professional and positive when addressing public queries or complaints. These skills are crucial for effectively managing a brand's online reputation, ensuring customer satisfaction, and maintaining consistent, high-quality engagement across digital channels.

What is the difference between Remote Social Media Response vs Remote Social Media Coordinator?

AspectRemote Social Media ResponseRemote Social Media Coordinator
Primary RoleResponds to comments, messages, and inquiries on social media platformsPlans, creates, and manages social media content and campaigns
Required SkillsExcellent communication, quick response time, familiarity with social platformsContent creation, strategy development, analytics interpretation
Work EnvironmentRemote, fast-paced, customer interaction focusRemote or hybrid, strategic and creative focus
Common Industry UsageCustomer service, community managementMarketing, brand management

The main difference is that Remote Social Media Response focuses on engaging with audiences by responding to interactions, while Remote Social Media Coordinator handles content planning and campaign management. Both roles require social media familiarity, but Response roles emphasize quick communication and customer service, whereas Coordinator roles involve strategic content development.

What are the most commonly searched types of Social Media Response jobs in Rochester, NY?

The most popular types of Social Media Response jobs in Rochester, NY are:

What are popular job titles related to Remote Social Media Response jobs in Rochester, NY?

For Remote Social Media Response jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Social Media Response jobs in Rochester, NY look for?

The top searched job categories for Remote Social Media Response jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Social Media Response jobs?

Cities near Rochester, NY with the most Remote Social Media Response job openings:

Remote Social Media Response jobs near you
Infographic showing various Remote Social Media Response job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,078 per year, or $22.6 per hour.

Growth Hacker - Remote

EnthuZiastic

Rochester, NY • Remote

Full-time

Re-posted 16 days ago

Job description

About Us

Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors.

Job Description

​

This is a remote position.

User Acquisition:

  • Develop and execute strategies to acquire new users, customers, or leads through various channels, such as SEO, social media, content marketing, email marketing, and paid advertising.

Conversion Rate Optimization:

  • Identify areas of the user journey with conversion bottlenecks and devise experiments to optimize conversion rates, including A/B testing and landing page optimization.

Product Development:

  • Collaborate with product teams to improve user experience, optimize product features, and iterate based on user feedback to drive growth.

Customer Retention:

  • Develop strategies to increase customer retention and reduce churn through engagement, loyalty programs, and targeted communication.

Data Analysis:

  • Collect and analyze data to gain insights into user behaviour, product usage, and marketing performance.

  • Use data-driven decisions to guide growth strategies and experiments.

Viral Marketing:

  • Create and implement strategies to encourage users to refer others to the product or service through viral marketing techniques.

Content Marketing:

  • Develop and distribute high-quality content that educates, informs, and engages the target audience, driving traffic and brand awareness.

Experimentation:

  • Plan and execute rapid, iterative experiments to test growth hypotheses and identify effective strategies.

  • Continuously refine and scale strategies based on experiment results.

Marketing Automation:

  • Implement marketing automation tools and workflows to streamline and personalize user communication and engagement.

Budget Management:

  • Manage and allocate budgets effectively across various growth channels, ensuring a positive return on investment.

Reporting and Analysis:

  • Provide regular reports on growth performance, including key metrics and insights to relevant stakeholders.
Requirements

Digital Marketing Expertise:

  • Proven experience in digital marketing, with a deep understanding of various marketing channels and tools.

Analytical Skills:

  • Strong analytical and data interpretation skills, including proficiency in data analysis tools and platforms.

Technical Proficiency:

  • Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data visualization tools.

Creativity:

  • Ability to think creatively and develop unique strategies to achieve growth.

Communication Skills:

  • Effective communication skills for collaborating with cross-functional teams and presenting findings and strategies to stakeholders.

Entrepreneurial Mindset:

  • A proactive and entrepreneurial spirit with a willingness to take calculated risks and adapt to changes.

Adaptability:

  • Ability to stay updated with the latest trends in marketing and technology and adapt strategies accordingly.

Project Management:

  • Strong project management skills to handle multiple growth initiatives simultaneously.

Experience with Startups:

  • Experience working in a startup environment or high-growth company is often preferred.

Continuous Learning:

  • A commitment to ongoing learning and professional development in growth hacking.
Benefits

  • Opportunity to be a part of a dynamic growth focused tech startup.

  • Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes.

  • Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.

  • Fun-loving environment and caring team mates and inclusive culture of the company.

Apply