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Remote Soc Analyst Tier 1 Jobs (NOW HIRING)

Agfa

Customer Support Analyst, Tier 1

OR · Remote

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ...

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ...

Inficare Technologies

Level 2 SOC Analyst

$40/hr

Remote Job Type: Contract Job Overview Our client is seeking an experienced Level 2 SOC Analyst to serve as the primary escalation point for Level 1 SOC analysts. The ideal candidate will conduct in ...

Valiant Solutions, LLC

SOC Manager

Washington, DC · On-site +1

This role directs Tier 1, Tier 2, and Tier 3 analysts across a 24x7x365 coverage model, sets the ... Remote work requires a high level of trust in our employees, and we strictly adhere to the details ...

Eliassen Group

SOC Analyst

Washington, DC · Remote

$50 - $55/hr

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC Analyst to support ... Escalate confirmed or high-risk incidents to appropriate Tier 2/3 analysts or incident response ...

Computer Task Group, Inc

Senior SOC Analyst

Buffalo, NY · On-site +1

$68K - $80K/yr

Overview Do you want to be a part of one of the fastest-growing and largest global security operations centers? We are in search of a talented SOC Analyst to join Cegeka's Modern SOC As SOC Analyst ...

Computer Task Group, Inc

Senior SOC Analyst

Buffalo, NY · On-site +1

$68K - $80K/yr

Overview Do you want to be a part of one of the fastest-growing and largest global security operations centers? We are in search of a talented SOC Analyst to join Cegeka's Modern SOC As SOC Analyst ...

Maximus

Junior CIC Analyst

VA · On-site +1

... Tier 1 incident management. Working under the guidance of senior analysts and shift leads, the role ... This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ...

Computer Task Group, Inc

Senior SOC Analyst

Buffalo, NY · Remote

$110K - $120K/yr

Do you want to be a part of one of the fastest-growing and largest global security operations centers? We are in search of a talented SOC Analyst to join Cegeka's Modern SOC As SOC Analyst you are a ...

Apex Informatics

SOC Engineer

... remote SOC Engineer 12-month contract Job Summary: The SOC Engineer will monitor, detect, analyze ... Act as one of the information security subject matter experts for the Incident Response team and ...

Deepwatch

Lead SOC Analyst

Tampa, FL · On-site +1

We're redefining cybersecurity as one of the fastest growing companies in the U.S. - and we have a ... Demonstrate 5+ years prior SOC experience as a technical escalation point or senior analyst, with ...

InstantServe LLC

OA-EISO-SOC Analyst 2

AM--Brian Gross Fulltime Onsite at 1 Technology Park | Harrisburg, PA 17110 In-person interviews are required. Working Title: SOC Analyst 2 Position Purpose: The SOC Analyst 2 performs event triage ...

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Remote Soc Analyst Tier 1 information

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How much do remote soc analyst tier 1 jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote soc analyst tier 1 in the United States is $71,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Soc Analyst Tier 1 vs Remote Security Analyst?

AspectRemote Soc Analyst Tier 1Remote Security Analyst
CertificationsCompTIA Security+, CEH (optional)CompTIA Security+, CISSP (preferred)
Work EnvironmentSecurity operations centers, remote monitoringSecurity teams, incident response teams
Job FocusMonitoring alerts, initial incident triageAnalyzing threats, incident investigation

Remote Soc Analyst Tier 1 and Remote Security Analyst roles share similar certifications and work environments, often involving monitoring security alerts remotely. However, Tier 1 analysts primarily focus on initial alert triage and basic incident response, while Security Analysts handle deeper threat analysis and incident investigation. Both roles are essential in cybersecurity teams, with Security Analysts typically requiring more experience and advanced skills.

What are Remote SOC Analyst Tier 1 roles?

Remote SOC Analyst Tier 1 roles are entry-level cybersecurity positions responsible for monitoring and analyzing security events from a remote location, typically as part of a Security Operations Center (SOC). These analysts review alerts, investigate potential security incidents, and escalate threats to higher-tier analysts when necessary. They use various security tools to detect suspicious activities and help ensure the organization’s systems remain secure. Communication and documentation of incidents are also key parts of their daily tasks.

What are some common challenges faced by Remote SOC Analyst Tier 1 professionals, and how can they be addressed?

Remote SOC Analyst Tier 1 professionals often encounter challenges such as managing alert fatigue, maintaining effective communication with onsite teams, and staying updated on evolving security threats. To address these, it's important to develop strong prioritization skills, leverage automated tools to filter out false positives, and participate in regular virtual meetings to stay aligned with team goals. Continuous learning and proactive engagement with training resources also help analysts remain effective and up-to-date in the dynamic cybersecurity landscape.

What are the key skills and qualifications needed to thrive as a Remote SOC Analyst Tier 1, and why are they important?

To thrive as a Remote SOC Analyst Tier 1, you need a solid understanding of cybersecurity principles, network protocols, and incident response, often supported by a relevant degree or certifications such as CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, ticketing systems, and basic scripting is typically required. Strong analytical thinking, attention to detail, and effective written communication are essential for accurate alert triage and escalation. These skills are crucial for quickly identifying and responding to security threats, minimizing risks, and ensuring organizational cyber resilience.
More about Remote Soc Analyst Tier 1 jobs
What cities are hiring for Remote Soc Analyst Tier 1 jobs? Cities with the most Remote Soc Analyst Tier 1 job openings:
What are the most commonly searched types of Soc Analyst Tier 1 jobs? The most popular types of Soc Analyst Tier 1 jobs are:
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Remote Soc Analyst Tier 1 jobs near you
Infographic showing various Remote Soc Analyst Tier 1 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $71,511 per year, or $34.4 per hour.

Customer Support Analyst, Tier 1

Agfa

OR • Remote

Other

Posted 9 days ago

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services.  The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis techniques and procedures as well as creativity and latitude to resolve customer issues and requests.

Location:

  • Remote: Canada / US

What You'll Do:

  • Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams.
  • Utilize support software for call logging and tracking.
  • Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated to all necessary service organizations.
  • Manage escalations, complaints to Level 2 and Development, and follow through as point of contact to higher level support teams.
  • Attend Agfa product-training, underlying technologies courses and maintain an expert working knowledge of targeted products and solutions.
  • Participate in visits to customer sites.
  • Ensuring a high customer satisfaction rate.
  • Timely handling of incidents according to Agfa's policies and processes.
  • Being knowledgeable and up to date on latest versions of our own products & solutions, underlying platforms and relevant 3rd party products.
  • Meeting/respecting SLA-requirements defined in the Service Level Agreements (SLA).
  • This description is not intended to be an exhaustive list of responsibilities for this position.  As such, additional activities not listed here may be involved, and other duties as assigned by management may be required of the incumbent.

Who You Are:

  • Bachelor's Degree in Computer Science and/or Information Systems or an equivalent combination of education and experience.
  • Technical and practical knowledge of IT-Infrastructure Solutions (such as data base solutions, different operating systems, server landscape) and Agfa products.
  • Three years previous work experience in a technical customer support role in a high-tech company or in a high-volume customer support environment, including one year in Healthcare IT.  Medical imaging experience a plus.
  • Strong technical experience and able to work with teams in a virtual environment.
  • General knowledge of networking and operating systems (Linux, UNIX, and Windows), databases (Oracle), remote connectivity, security and image processing.
  • Experience with and understanding of HL7 or DICOM is preferred.
  • Knowledge of Programming Languages VB/ASP, VB.NET, HTML, XML - is a plus.
  • Knowledge of Data Manipulation Languages - SQL, PL/SQL - is a plus.
  • Excellent communication and customer service skills.
  • Exposure to information systems in a hospital environment would be an asset.
  • Industry certification is preferred.
  • Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow and a demonstrated capability to learn cutting edge new applications and technologies.
  • Superior multitasking skills. 
  • Ability to work in a fast-paced environment.                                                                         
  • Demonstrated resourcefulness to see problems and issues through resolution.
  • Strong communications skills (verbal/written) to interact effectively and professionally with both internal and external customers.
  • Must be eligible to travel.

Our Values:

  • Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
  • Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
  • Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
  • Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. 

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

Learn more about Agfa HealthCare and follow us on Instagram.

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