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Remote Shopper Jobs in California (NOW HIRING)

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

We help global brands connect with their shoppers in ways that are relevant, respectful, and real ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Wayvia

Account Manager

Irvine, CA · Remote

We help global brands connect with their shoppers in ways that are relevant, respectful, and real ... This is a remote position open to candidates based in the United States. Wayvia is an equal ...

Clarvida

Revenue Cycle Operations Analyst

Anaheim, CA · On-site +1

$85K - $95K/yr

... on shopping, travel, Verizon, and entertainment ( Benefits may vary by state or county ) Work Location California - Remote/Hybrid Travel required up to approximately 30% for meetings, training ...

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All JobsShopper JobsRemote Shopper JobsRemote Shopper Jobs in California

Remote Shopper information

What is a remote shopper?

Remote shoppers are individuals who assist customers with purchasing goods and services online or over the phone, rather than in a physical store. They help clients select products, compare options, place orders, and sometimes coordinate deliveries. Remote shoppers may work for retail companies, grocery stores, or specialized shopping services. Their main goal is to provide a convenient and personalized shopping experience for customers who prefer or need to shop remotely.

What are the key skills and qualifications needed to thrive as a remote shopper?

To thrive as a Remote Shopper, you need strong attention to detail, product knowledge, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with online ordering systems, inventory management software, and mobile apps is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this customer-focused role. These skills and qualities are crucial to accurately fulfill orders, provide a positive customer experience, and ensure efficient operations in a remote shopping environment.

How do remote shoppers effectively communicate with clients and team members to ensure accurate order fulfillment?

Remote Shoppers typically use a combination of messaging apps, email, and company platforms to stay in touch with both clients and their support teams throughout the shopping process. Clear communication is key for clarifying preferences, substitutions, and delivery details, especially when working remotely. Many employers provide dedicated tools or apps to streamline updates and approvals, making collaboration efficient despite the physical distance. Being proactive in updating clients about product availability and coordinating with logistics or customer service teams helps ensure orders are completed accurately and on time.

What is the difference between Remote Shopper vs Remote Customer Service Representative?

AspectRemote ShopperRemote Customer Service Representative
Required CredentialsNone typically required; some roles may need basic tech skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOnline, flexible, often on-demand or gig basisHome office setup, regular shifts, client communication
Industry UsageE-commerce, retail, marketplace platformsTelecommunications, retail, service industries
Common Search/ComparisonYesYes

Remote Shoppers primarily browse and purchase products online, often working on a flexible, gig basis. Remote Customer Service Representatives handle customer inquiries, support, and issue resolution remotely, usually with more structured schedules. While both roles are remote and involve online work, Remote Shoppers focus on shopping activities, whereas Remote Customer Service Representatives focus on customer support functions.

What are the most commonly searched types of Shopper jobs in California?

The most popular types of Shopper jobs in California are:

What are popular job titles related to Remote Shopper jobs in California?

For Remote Shopper jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Shopper jobs in California look for?

The top searched job categories for Remote Shopper jobs in California are:

What cities in California are hiring for Remote Shopper jobs?

Cities in California with the most Remote Shopper job openings:

Remote Shopper jobs near you
Infographic showing various Remote Shopper job openings in California as of August 2026, with employment types broken down into 49% Full Time, 50% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Support Specialist

Wayvia

Irvine, CA • Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

 
Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
 
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
 
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other. 

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed. 

Essential Function & Responsibilities: 

  • Respond to customer support issues and resolve them per SLAs. 
  • Communicate professionally with customers according to PriceSpider standards. 
  • Work cross-functionally to resolve issues promptly. 
  • Escalate issues when necessary. 
  • Manage inbound communication via telephone, email, support tickets, and customer portal. 
  • Utilize knowledge of Wayvia products to resolve issues independently. 
  • Guide customers on product benefits and enhancements. 
  • Assist with reports and metrics. 
  • Recommend best practices to customers. 
  • Identify and communicate root cause issues professionally. 
  • Convey support team needs and issues cross-functionally. 
  • Recommend patterns of issues for the product roadmap. 
  • Contribute to high-priority issues. 
  • Adhere to customer support best practices and policies. 

Minimum Qualifications: 

  • Associate's degree (Bachelor's preferred). 
  • Experience in a customer-facing role. 
  • 0-2 years of experience. 
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). 
  • Strong communication, organizational, and time management skills. 
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams. 
  • Experience with Jira, SQL, and Microsoft Office. 

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs 

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.