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Remote Shopify Chat Support Jobs in Reston, VA (NOW HIRING)

Addison Group

Member Care Associate

Washington, DC · Remote

$20 - $24/hr

Remote, local to DC, Maryland, Virginia market Assignment Type: Contract (Through October) Pay: $20 ... Our client is a mission-driven professional association that supports thousands of healthcare ...

ServiceTec

Service Desk Team Lead

Herndon, VA · Remote

Remote (US-based) Due to a reorganization, we have an exciting internal vacancy opportunity to ... supported channels such as phone, email, chat, and self-service. Monitor Service Desk request ...

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · Remote

Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ... chat, self‑service tickets, and email. * Provide support for ACE ‑ related inquiries ...

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All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Reston, VA

Remote Shopify Chat Support information

See Reston, VA salary details

$40

$70

$85

How much do remote shopify chat support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote shopify chat support in Reston, VA is $70.02, according to ZipRecruiter salary data. Most workers in this role earn between $47.50 and $83.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Reston, VA? For Remote Shopify Chat Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Reston, VA look for? The top searched job categories for Remote Shopify Chat Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Shopify Chat Support jobs? Cities near Reston, VA with the most Remote Shopify Chat Support job openings:
Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Reston, VA as of July 2026, with employment types broken down into 59% Full Time, 7% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $145,649 per year, or $70 per hour.

Online Travel Consultant (Part-Time)

Nexora Talent

Washington, DC • Remote

Part-time

Re-posted 4 days ago

Job description

We are seeking a detail-oriented and customer-focused Online Travel Consultant (Part-Time) to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

Key Responsibilities:

  • Assist clients with planning and coordinating customized service experiences
  • Provide timely and professional customer support via phone, email, and chat
  • Manage client requests, updates, and follow-ups in a timely manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records and documentation of client interactions
  • Identify client needs and recommend appropriate solutions

Requirements:

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work independently and in a remote or fast-paced environment
  • Basic computer proficiency (email, scheduling tools, CRM systems)
  • Previous customer service or coordination experience is a plus

What We Offer:

  • Flexible work environment
  • Ongoing training and support
  • Opportunities for growth and advancement
  • Competitive compensation based on performance

If you are passionate about delivering excellent client experiences and enjoy helping others through planning and coordination, we encourage you to apply.

Apply