Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Chat and Email Representative to prospective clients through clear, timely, and professional ... As a key part of the support team, you will help ensure accurate information, timely responses, and ...
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Chat and Email Representative to prospective clients through clear, timely, and professional ... As a key part of the support team, you will help ensure accurate information, timely responses, and ...
Philadelphia, PA · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Philadelphia, PA · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Philadelphia, PA · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Philadelphia, PA · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Philadelphia, PA · Remote
$17.25 - $23.25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Philadelphia, PA · Remote
$17.25 - $23.25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Philadelphia, PA · Remote
$35K - $60K/yr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Quick apply
Philadelphia, PA · Remote
$35K - $60K/yr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Remote or fully virtual work is not offered at this time. The D365 SCM Solution Architect will be a ... This is a hands-on, post-go-live role that supports the omni-channel business, including wholesale ...
Remote or fully virtual work is not offered at this time. The D365 SCM Solution Architect will be a ... This is a hands-on, post-go-live role that supports the omni-channel business, including wholesale ...
Philadelphia, PA · Remote
$40 - $50/hr
Shopify Shop App Agent Annotator Type: Contract Compensation: $40-$50/hour Location: Remote ... Knowledge of customer-support operations and escalation paths. Application Process (Takes 20-30 ...
Quick apply
Philadelphia, PA · Remote
$40 - $50/hr
Shopify Shop App Agent Annotator Type: Contract Compensation: $40-$50/hour Location: Remote ... Knowledge of customer-support operations and escalation paths. Application Process (Takes 20-30 ...
Philadelphia, PA · Remote
$15.25 - $20.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Philadelphia, PA · Remote
$15.25 - $20.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Philadelphia, PA · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Philadelphia, PA · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Philadelphia, PA · Remote
$40 - $100/hr
Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI ... Shopify, Crayon, or Funnel is highly valued. * Strong analytical and process-mapping skills, with ...
New
Quick apply
Philadelphia, PA · Remote
$40 - $100/hr
Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI ... Shopify, Crayon, or Funnel is highly valued. * Strong analytical and process-mapping skills, with ...
New
Philadelphia, PA · Remote
$16.50 - $22.25/hr
Customer Support Representative * Reports To: Customer Success Manager * Location: Fully remote ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...
Quick apply
Philadelphia, PA · Remote
$16.50 - $22.25/hr
Customer Support Representative * Reports To: Customer Success Manager * Location: Fully remote ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...
Philadelphia, PA · Remote
$48K - $58K/yr
Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...
Quick apply
Philadelphia, PA · Remote
$48K - $58K/yr
Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...
Philadelphia, PA · On-site +1
$30 - $35/hr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Philadelphia, PA · On-site +1
$30 - $35/hr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Doylestown, PA · On-site +1
$50K - $60K/yr
A Sneak Peek of Your Role 🔭 This is a fully remote role. Our Support Specialists at Instinct are ... Understand, categorize, and diagnose customer requests quickly and efficiently, via email, chat ...
Doylestown, PA · On-site +1
$50K - $60K/yr
A Sneak Peek of Your Role 🔭 This is a fully remote role. Our Support Specialists at Instinct are ... Understand, categorize, and diagnose customer requests quickly and efficiently, via email, chat ...
Doylestown, PA · Remote
A Sneak Peek of Your Role This is a fully remote role. Our Support Specialists at Instinct are the ... Understand, categorize, and diagnose customer requests quickly and efficiently, via email, chat ...
Quick apply
Doylestown, PA · Remote
A Sneak Peek of Your Role This is a fully remote role. Our Support Specialists at Instinct are the ... Understand, categorize, and diagnose customer requests quickly and efficiently, via email, chat ...
Philadelphia, PA · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Philadelphia, PA · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...
Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...
Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...
Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...
Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...
Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...
$38.81 - $42.78
13% of jobs
$45.97 is the 25th percentile. Wages below this are outliers.
$42.78 - $46.75
14% of jobs
$46.75 - $50.72
6% of jobs
$50.72 - $54.69
0% of jobs
$54.69 - $58.66
0% of jobs
$58.66 - $62.63
0% of jobs
$62.63 - $66.60
0% of jobs
$66.60 - $70.57
0% of jobs
$70.57 - $74.54
0% of jobs
$74.54 - $78.50
10% of jobs
The median wage is $78.91 / hr.
$78.50 - $82.47
56% of jobs
$38
$67
$82
| Aspect | Remote Shopify Chat Support | Remote Shopify Customer Service Representative |
|---|---|---|
| Primary Role | Handling live chat inquiries related to Shopify stores | Providing overall customer support via various channels |
| Skills & Certifications | Knowledge of Shopify platform, excellent communication skills | Customer service experience, familiarity with Shopify often preferred |
| Work Environment | Online, chat-based support within Shopify stores | Remote, multi-channel support including chat, email, phone |
| Industry Usage | Common in e-commerce and retail sectors using Shopify | Widespread across e-commerce, retail, and service industries |
While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.
The most popular types of Shopify Chat Support jobs in Philadelphia, PA are:
For Remote Shopify Chat Support jobs in Philadelphia, PA, the most frequently searched job titles are:
The top searched job categories for Remote Shopify Chat Support jobs in Philadelphia, PA are:
Cities near Philadelphia, PA with the most Remote Shopify Chat Support job openings:
$16.25 - $22/hr
Full-time
Posted 22 days ago
Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident handling a high volume of inquiries while providing a positive experience in every interaction.
As a key part of the support team, you will help ensure accurate information, timely responses, and a welcoming first impression of the practice. You will play an important role in strengthening trust, improving responsiveness, and supporting smooth day-to-day communication across the organization.
What You'll Do
Respond to incoming chat and email inquiries from prospective clients in a professional and courteous manner
Provide accurate information about services, scheduling, general policies, and next steps based on internal guidelines
Route complex or sensitive inquiries to the appropriate team members when needed
Document customer interactions clearly and accurately in internal systems
Follow up on unresolved messages to ensure timely resolution
Monitor shared inboxes and chat platforms to maintain response time standards
Identify common questions or recurring concerns and share insights with leadership to help improve service and communication
Support administrative communication tasks as needed to help maintain efficient operations
Protect company information by following privacy, confidentiality, and data handling procedures
What Success Looks Like
Communication is handled with empathy, professionalism, and attention to detail
Inquiries are documented thoroughly and escalated appropriately when necessary
Response time and service quality standards are consistently met
Internal teams are supported by organized communication and reliable follow-through
Required Qualifications
Experience in customer service, administrative support, or a similar communication-focused role
Strong written communication skills with excellent grammar, spelling, and tone
Ability to manage multiple conversations and priorities while staying organized
Comfort working independently in a remote environment
Strong attention to detail and ability to follow established processes
Basic proficiency with email platforms, chat tools, and computer systems
Ability to handle sensitive information with discretion and professionalism
Reliable internet connection and a productive remote work setup
Nice to Have
Familiarity with scheduling systems, CRM platforms, or electronic documentation tools
Experience supporting clients through written digital channels
Work Environment
Fully remote role
Primarily text-based communication through chat and email
Collaboration with administrative support teams as needed
Structured workflows with opportunities to contribute ideas for improving communication and service quality
All your information will be kept confidential according to EEO guidelines.
