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Remote Shopify Chat Support Jobs in Jackson, MS (NOW HIRING)

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... support from your secure home office. We aim to delight every customer every day. As a Customer ...

All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Jackson, MS

Remote Shopify Chat Support information

See Jackson, MS salary details

$33

$58

$71

How much do remote shopify chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote shopify chat support in Jackson, MS is $58.65, according to ZipRecruiter salary data. Most workers in this role earn between $39.81 and $69.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Jackson, MS?

For Remote Shopify Chat Support jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Shopify Chat Support jobs in Jackson, MS look for?

The top searched job categories for Remote Shopify Chat Support jobs in Jackson, MS are:

Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $121,999 per year, or $58.7 per hour.

Remote Customer Service Representative

Sydiera

Jackson, MS • Remote

$12 - $15/hr

Full-time

Re-posted 18 days ago

Job description

Rooted Talent Solutions we are seeking highly motivated and customer-focused individuals to provide exceptional customer service for well-known brands. As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.

Responsibilities:

Provide outstanding customer service through phone, chat, and/or email.

Assist customers with inquiries, billing issues, product support, and troubleshooting.

Follow company guidelines and scripts to handle various customer concerns professionally.

Maintain accurate records of customer interactions using provided systems.

Adhere to quality and performance metrics to ensure customer satisfaction.

Work independently while following training and ongoing support guidelines.

Qualifications:

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.

Strong verbal and written communication skills.

Ability to multitask and navigate multiple systems while assisting customers.

Reliable computer (Windows or Mac) and high-speed internet connection.

Quiet workspace free from distractions.

Self-motivated with strong problem-solving skills.

Benefits:

100% remote with flexible scheduling options.

Opportunity to support top-tier brands.

Work-from-home convenience with no commute.

Performance-based incentives and growth opportunities.

How to Apply:

If you are passionate about delivering excellent customer service and want the flexibility of remote work, apply today!