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Remote Shopify Chat Support Jobs in Dallas, TX (NOW HIRING)

Liveops

Remote Customer Service Representative

Keller, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Euless, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Allen, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dallas, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Irving, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Plano, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Dallas, TX

Remote Shopify Chat Support information

See Dallas, TX salary details

$38

$66

$80

How much do remote shopify chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote shopify chat support in Dallas, TX is $66.58, according to ZipRecruiter salary data. Most workers in this role earn between $45.19 and $79.18 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Dallas, TX?

The most popular types of Shopify Chat Support jobs in Dallas, TX are:

What are popular job titles related to Remote Shopify Chat Support jobs in Dallas, TX?

For Remote Shopify Chat Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Shopify Chat Support jobs in Dallas, TX look for?

The top searched job categories for Remote Shopify Chat Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Shopify Chat Support jobs?

Cities near Dallas, TX with the most Remote Shopify Chat Support job openings:

Remote Shopify Chat Support jobs near you

Legal Intake Manager - Law Firm Experience Required (US/Remote)

Paired

Dallas, TX • Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Paired is a global staffing and recruiting agency that specializes in connecting talented professionals with leading companies worldwide. We are committed to identifying exceptional candidates and providing opportunities for long-term, remote career growth.

Our client is seeking an experienced, numbers-driven Legal Intake Manager to lead the daily operations of a virtual client intake department. This person will manage and coach a remote team of intake specialists, oversee the lead pipeline, optimize legal CRM workflows, and ensure every potential client receives a prompt, empathetic, and professional experience.

The ideal candidate combines strong people-management skills with a deep understanding of law firm intake, sales conversion, and performance metrics.

Key Responsibilities
  • Lead, coach, and support a remote team of legal intake specialists.
  • Assist with hiring, onboarding, training, scheduling, and performance management.
  • Oversee the screening and qualification of prospective clients across multiple legal practice areas.
  • Ensure time-sensitive and high-priority inquiries are identified and escalated promptly.
  • Monitor incoming leads from phone calls, web forms, chat, and other channels to ensure fast and consistent follow-up.
  • Track the intake pipeline and ensure leads are properly documented, nurtured, and moved through each stage.
  • Review recorded calls, emails, and client communications to maintain high standards of empathy, accuracy, professionalism, and compliance.
  • Monitor key performance indicators, including conversion rates, response times, follow-up activity, lead quality, and cost per lead.
  • Prepare and present weekly performance reports and actionable recommendations to leadership.
  • Manage and optimize workflows, automations, templates, and user processes within Lawmatics.
  • Personally handle complex inquiries, escalations, high-value opportunities, and sensitive customer service matters.
  • Collaborate with leadership, attorneys, marketing, and operations teams to improve client acquisition and onboarding processes.
  • Identify gaps in the intake process and implement strategies to improve efficiency and conversion.

Requirements

  • At least 2–3 years of experience managing an intake or sales team within a law firm.
  • Proven experience leading, training, and motivating remote team members.
  • Strong understanding of legal intake, lead qualification, client onboarding, and consultation scheduling.
  • Experience handling intake for family law, criminal defense, immigration, or other consumer-facing legal practice areas is strongly preferred.
  • Hands-on experience with Lawmatics is highly preferred.
  • Experience using Clio Manage, VoIP phone systems, Slack, Zoom, and Google Workspace.
  • Strong analytical skills and confidence working with conversion metrics, response-time data, and performance reports.
  • Excellent communication, active listening, conflict-resolution, and customer-service skills.
  • High emotional intelligence and the ability to communicate with prospective clients during stressful or sensitive situations.
  • Exceptional attention to detail, organization, and follow-through.
  • Ability to work independently in a fast-paced, fully remote environment.
  • Professional fluency in English.
  • Bilingual English and Spanish communication skills are a plus.

Benefits

Benefits
  • Competitive salary (USD)
  • Work From Home
  • Flexible hours