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Remote Shopify Chat Support Jobs in Austin, TX (NOW HIRING)

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Podium Education

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ... Digital Marketing (Shopify and Meta Ads) * Web Development (HTML, CSS, JavaScript) * Data Analytics ...

Brivo

Technical Support Agent (Video)

Austin, TX · On-site +1

$18 - $21/hr

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Accepting support requests from several channels (chat, phone, email) * Effective management of ...

Rugiet Health

​Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · On-site +1

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

  • PTO

Technical Support Analyst Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...

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Showing results 1-20

All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Austin, TX

Remote Shopify Chat Support information

See Austin, TX salary details

$38

$66

$81

How much do remote shopify chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote shopify chat support in Austin, TX is $66.72, according to ZipRecruiter salary data. Most workers in this role earn between $45.29 and $79.33 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Austin, TX?

The most popular types of Shopify Chat Support jobs in Austin, TX are:

What are popular job titles related to Remote Shopify Chat Support jobs in Austin, TX?

For Remote Shopify Chat Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Shopify Chat Support jobs in Austin, TX look for?

The top searched job categories for Remote Shopify Chat Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Shopify Chat Support jobs?

Cities near Austin, TX with the most Remote Shopify Chat Support job openings:

Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Austin, TX as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $138,769 per year, or $66.7 per hour.

Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)

We Insure

Austin, TX • On-site, Remote

$20 - $23.50/hr

Full-time

Posted 28 days ago

Job description

Who We Are.
At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision.
As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.
What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way.
Your Impact.
As a Customer Experience Specialist at We Insure, you'll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You'll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.
Position Details.
  • Start Date: September 8, 2026
  • Hourly Pay: $20.00-$23.50/hour, based on experience.
  • Location: 2010 E 6th St, Austin, TX. This is a full time onsite role if you reside in the greater Austin area.
  • Open to remote candidates in Florida.
  • Schedule: Full-time, with paid training.
  • License: Texas Property and Casualty license preferred. Willingness to obtain required. We Insure covers exam fees for new hires.
  • Experience: 1+ year of call center experience required. Insurance experience preferred

What You'll Do.
  • Serve as the first point of contact for inbound calls and chat support
  • Handle billing questions, policy changes, and cancellation
  • Navigate multiple carrier systems to resolve requests accurately
  • Work in a high volume contact center environment across multiple carriers
  • Maintain performance metrics for quality, handle time, and attendance
  • Document all interactions clearly and professionally
  • Support customer retention and identify opportunities to expand coverage

What You'll Bring.
  • 2+ years of customer service experience, including call center experience
  • Clear communication skills and attention to detail
  • Ability to multitask across systems and platforms
  • Reliable, adaptable, and team oriented
  • Comfort working in a fast paced, metrics driven environment

Join a company that values passion, precision, and people. Apply today to start your career with We Insure.
Our Values. The We Way.
At We Insure, Group our values shape how we work, how we lead, and how we grow together. They're more than just words, they guide every interaction, every decision, and every customer experience.
We Way Reflects Our Commitment to.
  • We personalize protection at a price you can trust
  • We hustle to find opportunity
  • We care authentically
  • We thrive in ambiguity
  • We own our results
  • We have fun along the way
  • And-we're just getting started

Apply