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Remote Shopify Chat Support Jobs in Austin, TX (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Austin, TX · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Fyxer

Senior Customer Support Specialist

Austin, TX · Remote

$75K - $85K/yr

What You'll Be Doing * Own the front line of customer support across chat, email and video ... This will be a fully remote role to begin with as we build out our Austin presence. Hence, you must ...

Podium Education

Data Analytics Instructor

Austin, TX · Remote

$4.0K/wk

... Shopify, Uber, Google, and Airbnb. Our flagship program is the Global Career Accelerator (here's an ... This is a part-time, semesterly, and remote role (~5-7 hours/week). What You'll Do * Bring Data ...

Podium Education

Data Analytics Instructor

Austin, TX · On-site +1

$4.0K/wk

... Shopify, Uber, Google, and Airbnb. Our flagship program is the Global Career Accelerator (here's an ... This is a part-time, semesterly, and remote role (~5-7 hours/week). What You'll Do * Bring Data ...

Liveops

Remote Customer Service Representative

Austin, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Kyle, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Hired Recruiters

Senior Fullstack Engineer

Austin, TX · On-site +1

$100K - $150K/yr

... chat! * Founded 2018 * Seed Company * Citizenship and Green card only * Salary: $100k - $150k ... Austin, New York City, San Francisco & Remote (Hires Remotely in North America) * 3+ Years of ...

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Showing results 21-40

All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Austin, TX

Remote Shopify Chat Support information

See Austin, TX salary details

$38

$66

$81

How much do remote shopify chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote shopify chat support in Austin, TX is $66.72, according to ZipRecruiter salary data. Most workers in this role earn between $45.29 and $79.33 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Austin, TX?

The most popular types of Shopify Chat Support jobs in Austin, TX are:

What are popular job titles related to Remote Shopify Chat Support jobs in Austin, TX?

For Remote Shopify Chat Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Shopify Chat Support jobs in Austin, TX look for?

The top searched job categories for Remote Shopify Chat Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Shopify Chat Support jobs?

Cities near Austin, TX with the most Remote Shopify Chat Support job openings:

Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Austin, TX as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $138,769 per year, or $66.7 per hour.

Experience Planning Specialist (Remote)

Nexora Talent

Austin, TX • Remote

Part-time

Re-posted 7 days ago

Job description

We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

Key Responsibilities:

  • Assist clients with planning and coordinating customized service experiences
  • Provide timely and professional customer support via phone, email, and chat
  • Manage client requests, updates, and follow-ups in a timely manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records and documentation of client interactions
  • Identify client needs and recommend appropriate solutions

Requirements:

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work independently and in a remote or fast-paced environment
  • Basic computer proficiency (email, scheduling tools, CRM systems)
  • Previous customer service or coordination experience is a plus

What We Offer:

  • Flexible work environment
  • Ongoing training and support
  • Opportunities for growth and advancement
  • Competitive compensation based on performance

If you are passionate about delivering excellent client experiences and enjoy helping others through planning and coordination, we encourage you to apply.

Apply