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Remote Shopify Chat Support Jobs in Minnesota (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

3M

Environmental Regulatory Counsel

Maplewood, MN · On-site +1

$221K - $270K/yr

Supporting compliance initiatives by providing legal reviews, assessing regulatory obligations ... Remote - This position has the possibility for remote work for candidates located more than 50 ...

Imagine Learning

Virtual Teacher

Minneota, MN · On-site +1

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

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Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Minnesota? The most popular types of Shopify Chat Support jobs in Minnesota are:
What are popular job titles related to Remote Shopify Chat Support jobs in Minnesota? For Remote Shopify Chat Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Minnesota look for? The top searched job categories for Remote Shopify Chat Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Shopify Chat Support jobs? Cities in Minnesota with the most Remote Shopify Chat Support job openings:
Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Minnesota as of July 2026, with employment types broken down into 55% Full Time, 8% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.

Remote Customer Service Specialist

ForgeFit

Rochester, MN • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply