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Remote Service Jobs in New Rochelle, NY (NOW HIRING)

Genetec

Field Engineer

New York, NY · On-site +1

Document on-site or remote service interventions What makes you a great fit: * Possess strong analytical and troubleshooting skills (detail-oriented) * Ability to work independently and in a team

Genetec

Field Engineer

New York, NY · Remote

Document on-site or remote service interventions What makes you a great fit: * Possess strong analytical and troubleshooting skills (detail-oriented) * Ability to work independently and in a team

Inspiroz

School Technology Specialist - NYC

New York, NY · Remote

$50K - $75K/yr

Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has ...

Solera

Operations Regional Field Manager

Manhattan, NY · On-site +1

Lead, coach, mentor, and develop a team of 20+ remote Service On Site (SOS) Field Inventory Specialists. * Conduct regular one-on-one meetings, performance reviews, and coaching sessions. * Provide ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Service information

See New Rochelle, NY salary details

$39

$49

$58

How much do remote service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote service in New Rochelle, NY is $49.47, according to ZipRecruiter salary data. Most workers in this role earn between $44.52 and $54.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the most commonly searched types of Service jobs in New Rochelle, NY? The most popular types of Service jobs in New Rochelle, NY are:
What job categories do people searching Remote Service jobs in New Rochelle, NY look for? The top searched job categories for Remote Service jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Remote Service jobs? Cities near New Rochelle, NY with the most Remote Service job openings:
Remote Service jobs near you

Remote Customer Service Representative

Job On Remote Online USA

New York, NY • Remote

$13 - $14/hr

Full-time

Dental, Vision, PTO

Posted 10 days ago

Job description

Full Job Description

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..

Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training

Responsibilities

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Overtime
  • Self-determined schedule
  • Weekend availability

Work Location: Remote

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