ZipRecruiter

Log In

2

Remote Service Jobs in New York (NOW HIRING)

Genetec

Field Engineer

New York, NY · On-site +1

Document on-site or remote service interventions What makes you a great fit: * Possess strong analytical and troubleshooting skills (detail-oriented) * Ability to work independently and in a team

Genetec

Field Engineer

New York, NY · Remote

Document on-site or remote service interventions What makes you a great fit: * Possess strong analytical and troubleshooting skills (detail-oriented) * Ability to work independently and in a team

Inspiroz

School Technology Specialist - NYC

New York, NY · Remote

$50K - $75K/yr

Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has ...

Solera

Operations Regional Field Manager

Manhattan, NY · On-site +1

Lead, coach, mentor, and develop a team of 20+ remote Service On Site (SOS) Field Inventory Specialists. * Conduct regular one-on-one meetings, performance reviews, and coaching sessions. * Provide ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

next page

Showing results 1-20

All JobsService JobsRemote Service JobsRemote Service Jobs in New York

Remote Service information

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the most commonly searched types of Service jobs in New York? The most popular types of Service jobs in New York are:
What are popular job titles related to Remote Service jobs in New York? For Remote Service jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Service jobs in New York look for? The top searched job categories for Remote Service jobs in New York are:
What cities in New York are hiring for Remote Service jobs? Cities in New York with the most Remote Service job openings:
Remote Service jobs near you

Contractor Required-Mon and Wed--On going commitment-Urgent requirement

Inspiroz

Asbury Park, NJ • Remote

$23 - $31.50/hr

Contractor

Posted 27 days ago

Job description

Jon Description:

Key responsibilities for this work order include the following: 

  • Ticket handling, Printer fixing, Chromebook fixing and inventory. 

Technical support and problem resolution 

  • Take the lead in resolving technical issues that require on-site support. 
  • Conduct thorough troubleshooting to identify the root cause of problems. 
  • Act as the liaison between on-site operations and the remote IT support team overseas.
  • Communicate technical issues and requirements to the remote team accurately and clearly. 
  • Provide detailed information and documentation to facilitate remote troubleshooting and support. 
  • Works closely with the remote service desk team to resolve technical issues. 

Customer support and service 

  • Communicates updates, challenges, and tasks to the client in a clear and timely manner. 
  • Listens actively to client concerns and addresses them appropriately. 
  • Ensures client satisfaction by following up on issue resolution and providing necessary support. 
  • Takes personal interest in the quality of work and meeting customer needs. 
  • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. 

Requirements

-Need to be on-site 2 days a week . Most likely Tuesday and Thursdays

-Have your own transportation

-Will require background check clearance post selection as it is a client pre-requisite

Apply