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Remote Service Engineer Jobs in Washington, DC (NOW HIRING)

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Cloud Service Desk Engineer Contract to Hire Bid Support- Start expected mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $55/hr. to $70/hr. commensurate with ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Cloud Service Desk Engineer Contract to Hire Bid Support- Start expected mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $55/hr. to $70/hr. commensurate with ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Cloud Service Desk Engineer Contract to Hire Bid Support- Start expected mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $55/hr. to $70/hr. commensurate with ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Cloud Service Desk Engineer Contract to Hire Bid Support- Start expected mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $55/hr. to $70/hr. commensurate with ...

VMD Corp

DevOps Engineer - Secret (Remote)

Mclean, VA · Remote

$53.25 - $73/hr

Description Senior DevOps Engineer - Secret (Remote) Xcelerate Solutions is currently seeking a ... Experience with DevOps services using infrastructure as a service provider (e.g., Amazon Web ...

Koniag, Inc.

Middleware Engineer (REMOTE)

Chantilly, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Middleware Engineer with a Secret security clearance to support KITS and our government customer. The position is remote.

kgs

Middleware Engineer (REMOTE)

Chantilly, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Middleware Engineer with a Secret security clearance to support KITS and our government customer. The position is remote.

kgs

Middleware Engineer (REMOTE)

Chantilly, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Middleware Engineer with a Secret security clearance to support KITS and our government customer. The position is remote.

Bowman Consulting Group, Ltd.

DevOps Engineer - Remote, US

Reston, VA · On-site +1

$55.75 - $76.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stay current with cloud services, DevOps tools, and emerging technologies, evaluating and applying improvements that enhance delivery and operational maturity. Success Metrics and Competencies

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All JobsService Engineer JobsRemote Service Engineer JobsRemote Service Engineer Jobs in Washington, DC

Remote Service Engineer information

See Washington, DC salary details

$22

$45

$75

How much do remote service engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote service engineer in Washington, DC is $45.79, according to ZipRecruiter salary data. Most workers in this role earn between $36.49 and $51.73 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Washington, DC?

For Remote Service Engineer jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Washington, DC look for?

The top searched job categories for Remote Service Engineer jobs in Washington, DC are:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Washington, DC as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $95,239 per year, or $45.8 per hour.

Cloud Service Desk Engineer

System One

Bethesda, MD • Remote

$55 - $70/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Cloud Service Desk Engineer Contract to Hire Bid Support- Start expected mid-August 2026, if awarded Clearance – Active Top Secret required Remote Rate: $55/hr. to $70/hr. commensurate with experience System One IT is seeking a Cloud Service Desk Engineer to provide engineering-level support for cloud-connected endpoint and identity services at a federal agency client. This position is in the bid phase, expected to begin in mid-August 2026 if awarded. In this role, you will handle complex and escalated engineering tickets related to cloud identity, conditional access, device compliance, and remote access — bridging Microsoft cloud services with enterprise endpoint management. Duties and Responsibilities:

  • Engineer and maintain conditional access policies and device compliance requirements in Microsoft Entra ID and Intune, ensuring cloud-connected endpoints meet security posture requirements before granting network access
  • Support Microsoft Intune enrollment workflows for cloud-managed devices, including configuration profile deployment and compliance enforcement
  • Implement and maintain passwordless authentication and hardware-backed credentials for privileged and sensitive accounts across cloud-connected environments
  • Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can securely access the virtual desktop environment
  • Maintain device enrollment and identity association workflows, ensuring accurate asset inventory and user-to-device linkage across cloud and hybrid environments
  • Configure and maintain logging and telemetry for cloud identity and access events; ensure audit trails are forwarded to enterprise SIEM platforms
  • Resolve complex and escalated engineering tickets related to cloud services, identity, and access; produce runbooks and documentation for recurring issue patterns
Education and Years of Experience:
  • Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred
  • Education requirements may be waived based on professional experience, at the government’s discretion
  • 8+ years of experience in Information Technology, Endpoint Engineering, or Cybersecurity
  • 6+ years performing engineering (not help desk) functions in enterprise environments
  • Hands-on experience with Microsoft Entra ID and Intune for cloud identity and device compliance management
  • Experience engineering conditional access policies, role-based access, and identity-aware network access controls
  • Experience supporting VDI environments and remote access connectivity for Windows and macOS users
  • Experience implementing passwordless authentication and hardware-backed credentials in an enterprise environment
  • Experience working under formal change control, audit, and security governance processes
Required Skills & Certifications:
  • Microsoft certifications in identity, endpoint management, or cloud administration
  • Experience with Microsoft Sentinel for cloud identity and access telemetry
  • Familiarity with hybrid identity environments integrating on-premises Active Directory with Entra ID

Clearance Requirements: Active Top Secret (TS) clearance required. Citizenship Status Required: Must be a U.S. Citizen System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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