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Remote Service Engineer Jobs in Washington, DC (NOW HIRING)

ESAB

Factory Service Engineer

North Bethesda, MD · On-site +1

$77K - $89K/yr

Position Summary The Factory Service Engineer is a hands-on, customer-focused technical expert ... remote tools * Travel to customer sites as needed to install, commission, repair, and optimize ...

Gator Bio

Field Service Engineer

Washington, DC · On-site +1

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

Hitachi

Field Service Engineer - AIS

Reston, VA · Remote

$66K - $82K/yr

Remote - Pennsylvania, United States of America Job ID: R0095755 Date Posted: 2026-02-05 Company ... Join Hitachi Energy as a High Voltage Field Service Engineer and become a key player in our mission ...

ESAB

Field Service Engineer

North Bethesda, MD · On-site +1

$69K - $80K/yr

Field Service Engineer will report to the Field Service Manager. This role will provide support to customers for installations, repairs, and training. The ideal candidate will be technically oriented ...

Bio-Techne

Field Service Engineer

Washington, DC · On-site +1

$66K - $109K/yr

The Field Service Engineer (FSE) provides technical expertise and leadership in the installation, maintenance, troubleshooting, and repair of complex equipment and systems. This role operates ...

Bio-Techne

Field Service Engineer

Washington, DC · On-site +1

$66K - $109K/yr

The Field Service Engineer (FSE) provides technical expertise and leadership in the installation, maintenance, troubleshooting, and repair of complex equipment and systems. This role operates ...

PacBio

Engineer II, Field Service

Washington, DC · On-site +1

$81K - $121K/yr

Engineer II, Field Service (PNW) This is a field-based position that provides on-site customer ... LI-Remote Salary Range: $81,200.00 - $121,800.00 To all Staffing and Recruiting Agencies: Our ...

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Remote Service Engineer information

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How much do remote service engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote service engineer in Washington, DC is $45.79, according to ZipRecruiter salary data. Most workers in this role earn between $36.49 and $51.73 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Washington, DC?

For Remote Service Engineer jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Washington, DC look for?

The top searched job categories for Remote Service Engineer jobs in Washington, DC are:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Washington, DC as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $95,239 per year, or $45.8 per hour.

Factory Service Engineer

ESAB

North Bethesda, MD • On-site, Remote

$77K - $89K/yr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Support and troubleshoot CNC-controlled plasma and oxy-fuel cutting systems, including diagnosing issues with software, hardware, and control components.

  • Travel to customer sites to install, commission, repair, and optimize automated cutting systems.

  • Provide technical training on operation, maintenance, and troubleshooting of thermal cutting equipment.

Job description

Job Description:
About ESAB Corporation
Founded in 1904, ESAB Corporation is a premier, narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovation-spanning advanced products, workflow solutions, and our ESAB Business Excellence system-drives our purpose of Shaping the World We Imagine™.
We are seeking a talented and motivated Factory Service Engineer to join our Cutting Systems team.
Position Summary
The Factory Service Engineer is a hands-on, customer-focused technical expert responsible for supporting advanced thermal cutting systems, including CNC-controlled plasma and oxy-fuel equipment. Reporting to the Service Manager, NAM, this role plays a critical part in diagnosing complex system issues, improving equipment performance, and supporting customers and distributors worldwide.
This position is ideal for someone who thrives on troubleshooting multi-disciplinary systems-combining mechanical, electrical, gas process, and CNC control technologies.
Key Responsibilities
  • Serve as a technical expert supporting global customers and distributors by troubleshooting CNC cutting systems, plasma cutting equipment, oxy-fuel systems, and motion control platforms via phone and remote tools
  • Travel to customer sites as needed to install, commission, repair, and optimize automated cutting systems
  • Diagnose and resolve issues involving CNC software, HMIs, drives, motors, gantry systems, height control, and gas delivery systems
  • Deliver technical training programs in the field covering operation, maintenance, and troubleshooting
  • Collaborating with Engineering, Quality, and Manufacturing to drive reliability and performance improvements
  • Support continuous improvement initiatives related to accuracy, consumable life, and efficiency
  • Make customer-focused service decisions to maintain strong relationships
  • Mentor and support service technicians
  • Participate in rotating after-hours support

Qualifications
  • Associate degree in a technical field or equivalent experience
  • Fluent in Spanish
  • Experience with industrial automation, CNC systems, or thermal cutting technologies preferred
  • Strong troubleshooting across electrical, mechanical, and control systems
  • Ability to read schematics and technical drawings
  • Familiarity with PLCs, drives, or HMIs is a plus
  • Strong analytical and communication skills
  • Bilingual skills highly desirable
  • Ability to lift up to 50 lbs
  • Willingness to travel as needed

Working Conditions
  • Occasional travel to customer sites
  • Industrial environment exposure
  • Rotating schedule with extended hours as needed

Success in This Role
  • Reduced downtime and improved reliability
  • High customer satisfaction
  • Effective resolution of complex issues
  • Contribution to product improvements

The ESAB Group Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Pay Range:
$77,157.00-$89,413.00

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