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Remote Service Engineer Jobs in Sunnyvale, CA (NOW HIRING)

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

... Field Service Engineers, Affiliates, and Distributors. * Provide support through ticketing systems, telephone, email, and remote login tools. * Address escalations on-site at domestic and ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

... Field Service Engineers, Affiliates, and Distributors. * Provide support through ticketing systems, telephone, email, and remote login tools. * Address escalations on-site at domestic and ...

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$23

$47

$77

How much do remote service engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote service engineer in Sunnyvale, CA is $47.45, according to ZipRecruiter salary data. Most workers in this role earn between $37.79 and $53.61 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Sunnyvale, CA?

For Remote Service Engineer jobs in Sunnyvale, CA, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Sunnyvale, CA look for?

The top searched job categories for Remote Service Engineer jobs in Sunnyvale, CA are:

What cities near Sunnyvale, CA are hiring for Remote Service Engineer jobs?

Cities near Sunnyvale, CA with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Sunnyvale, CA as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Remote job distribution, with an average salary of $98,691 per year, or $47.4 per hour.

Field Service Engineer - Contractor (National)

Sciton

Palo Alto, CA • Remote

$750/day

Contractor, Per diem

Re-posted yesterday

Job description

Field Service Engineer - Contractor (National)
Job Summary
Sciton is seeking experienced Field Service Engineer Contractors to provide on-site technical support for medical laser systems. These contractors will primarily assist with plumbing-related issues and initial laser system evaluations to determine whether additional service is required.
  • This role is ideal for medical device service professionals looking for flexible, project-based work.
  • This is a contract-based role with work assigned as service needs arise. While work volume is not guaranteed, Sciton currently has ongoing service needs and anticipates regular opportunities.
  • This position is an independent contractor role and does not include employee benefits. Contractors maintain flexibility while supporting Sciton’s service needs on an as-needed basis.
In this role, you will:
  • Perform on-site inspections and troubleshooting of medical laser systems
  • Address and resolve basic plumbing-related issues associated with laser installations
  • Evaluate laser system functionality to determine if additional service or repair is required
  • Accurately assess issues and communicate findings to Sciton Field Service Engineers
  • Escalate complex or advanced technical issues for follow-up by Sciton personnel
  • Complete required service documentation and reports in a timely manner
  • Maintain professional communication with customers and Sciton team members
Essential Requirements:
  • Prior experience servicing medical devices (laser experience strongly preferred)
  • Familiarity with basic plumbing or fluid-related systems in medical equipment
  • Strong mechanical and technical troubleshooting skills
  • Ability to assess equipment condition and identify when advanced service is required
  • Comfortable working independently in the field
  • Reliable transportation and willingness to travel to customer sites
  • Professional demeanor and strong communication skills
Compensation
  • Daily Rate: $750.00 per day
  • Meal Per Diem: $45.00 per day
  • Mileage Reimbursement: $0.655 per mile
JOB TYPE Independent Contractor (Field-Based)
POSITION Field Service Engineer - Contractor
LOCATION Remote - United States
About Sciton
Sciton is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals.
At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time, and we embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact.
Life at Sciton
At Sciton, People Matter. We Are More Than a Company; We Are a Family, Which Is Why We Give All Our Employees
  • The support, recognition, and room to grow their careers within Sciton.
  • Empowerment to develop their creative genius and encouragement to be lifelong learners.
  • Incentives for creativity and innovation across the organization.

Apply