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Remote Service Engineer Jobs in Memphis, TN (NOW HIRING)

Canon Medical Systems

Field Service Eng

Memphis, TN · Remote

Thisis a remote, based position in USA. The selected candidate will be required to live in or near ... Service and periodic maintenance of diagnostic imaging equipment on multiple products in one ...

U.S. Army Corps of Engineers

Civil Engineer

Memphis, TN · On-site +1

$56K - $116K/yr

... service. About the Position: at the full performance level, you will serve as a senior civil ... NOT a remote telework position. The duty station is Memphis, TN. Qualifications This is a ...

U.S. Army Corps of Engineers

Civil Engineer

Memphis, TN · On-site +1

$56K - $116K/yr

... service. About the Position: At the full performance level, you will serve as a senior engineer of ... NOT a remote telework position. The duty station is Memphis, TN. Qualifications This is a ...

ABB

Protection and Control Engineer

MS · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Protection and Control Engineer

Byhalia, MS · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

SAIC

ZME Remote Pilot Operator

Memphis, TN · On-site +1

We are looking for a Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... ing services, and professional services. We integrate emerging technology, rapidly and securely ...

ABB

Service Sales Specialist

Byhalia, MS · Remote

Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Work with Commercial Proposal Managers, Application Engineers, and Customers as required. * Source ...

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Remote Service Engineer information

See Memphis, TN salary details

$19

$39

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How much do remote service engineer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote service engineer in Memphis, TN is $39.27, according to ZipRecruiter salary data. Most workers in this role earn between $31.30 and $44.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Memphis, TN? For Remote Service Engineer jobs in Memphis, TN, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Memphis, TN look for? The top searched job categories for Remote Service Engineer jobs in Memphis, TN are:
What cities near Memphis, TN are hiring for Remote Service Engineer jobs? Cities near Memphis, TN with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you

Field Service Engineer 2 (MR) - Memphis/Jackson, TN

GE HealthCare

Memphis, TN • On-site, Remote

Full-time

Posted 7 days ago

GE HealthCare rating

8.4

Company rating: 8.4 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

99th of 487 rated machine equipment manufacturers

Job description

Job Description Summary
The Senior Field Service Engineer performs on time and accurate Preventative Maintenance in MRI equipment. The Senior Field Service Engineer is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works independently to trouble shoot and perform moderately complex repairs on assigned equipment. Independently performs and leads equipment installations in one or more modalities. Responsible for driving customer satisfaction through Service Excellence.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Key Roles and Experiences
  • Perform timely and accurate preventative maintenance of MRI equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
  • Perform troubleshooting, service repairs and installations of complex diagnostic equipment.
  • Lead communications with customers and serve as escalation point for customer related concerns, including installations
  • Own customer issues from dispatch or identification of issue to resolution.
  • Proactively engage with other team members to ensure appropriate solution for the customer
  • Leads installations, validations, maintenance, and service repair needs on designated equipment.
  • Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth.
  • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
  • Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts
  • Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
  • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues.
  • Work location: Jackson, TN

Qualifications/Technical Requirements:
  • Educational and Technical Requirements
    • Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
    • Or high school diploma/GED and 6 years of relevant experience
  • Technical capabilities in MRI including troubleshooting, repair and installation
  • Must have and maintain a valid Driver's License
  • Experience with Web applications as well as Microsoft suite of products
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • Ability to be available after hours and/or work a rotating on-call schedule including weekends
  • Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction
  • Work location: Jackson, TN

Preferred Qualifications
  • Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-PA1
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes

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