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Remote Service Engineer Jobs in Lilburn, GA (NOW HIRING)

Managed Services Engineer - Azure

Atlanta, GA · Remote

$53.50 - $71.75/hr

US - Remote Full time JR2891 About Us Since 1989, SHI International Corp. has helped organizations ... Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor ...

Managed Services Engineer - Azure

Atlanta, GA · Remote

$53.50 - $71.75/hr

US - Remote Full time JR2891 About Us Since 1989, SHI International Corp. has helped organizations ... Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor ...

Improve architectural consistency through reusable patterns and shared services. * Partner with ... Engineering Excellence * Champion software craftsmanship, code quality, automated testing ...

Lead Machine Learning Engineer - REMOTE

Atlanta, GA · Remote

$98K - $129K/yr

Lead ML Engineer - REMOTE We are Lennar Lennar is one of the nation's leading homebuilders ... service, giving back to the communities in which we work and live in, and fostering a culture of ...

Showing results 41-60

Remote Service Engineer information

See Lilburn, GA salary details

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How much do remote service engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote service engineer in Lilburn, GA is $37.11, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $41.92 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What job categories do people searching Remote Service Engineer jobs in Lilburn, GA look for?

The top searched job categories for Remote Service Engineer jobs in Lilburn, GA are:

What cities near Lilburn, GA are hiring for Remote Service Engineer jobs?

Cities near Lilburn, GA with the most Remote Service Engineer job openings:

Senior Full Stack Software Engineer (Remote Opportunity)

VetsEZ

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

We are currently looking for a Senior Full Stack Software Engineer for a 100% remote position on a large federal government project. In this role, you will support the design, development, and delivery of secure, scalable, and mission-critical healthcare applications that support federal modernization initiatives. You will work within a collaborative Agile environment alongside software engineers, architects, business analysts, QA engineers, DevOps professionals, and product teams while leveraging modern technologies including Java, Spring Boot, Node.js/TypeScript, React, AWS, and AI-enabled solutions.

The candidate must reside within the continental US.

Responsibilities
  • Design, develop, and maintain scalable full-stack applications using Java, Java EE, Java 17, Spring Boot, Node.js/TypeScript, and React or Angular.
  • Architect and implement secure, cloud-native, event-driven microservices and RESTful APIs utilizing AWS services including Aurora PostgreSQL, ECS, SQS, and S3.
  • Develop AI-enabled solutions by integrating Large Language Models (LLMs) and AI APIs into enterprise healthcare applications while evaluating emerging AI technologies and best practices.
  • Build reliable backend services, optimize database performance, and ensure application scalability, security, and maintainability through sound engineering principles.
  • Implement automated testing, CI/CD pipelines, containerization, and DevOps best practices to deliver high-quality software in a regulated environment.
  • Collaborate with cross-functional teams to translate business requirements into technical solutions while supporting Agile development processes and maintaining technical documentation.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
  • Bachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, or a related technical field.
  • Minimum of six (10) years of professional software engineering experience.
  • Proven experience as a Full Stack Software Engineer with technical leadership responsibilities.
  • Experience designing and developing distributed, cloud-native applications using modern software architecture principles.
  • Experience integrating AI or Large Language Model (LLM) capabilities into enterprise applications.
  • Experience working within Agile software development environments.
  • Strong proficiency with Java, Java EE, Java 17, and Spring Framework.
  • Experience developing applications using Node.js, TypeScript, React, or Angular.
  • Experience building RESTful APIs, microservices, and distributed systems.
  • Hands-on experience with AWS cloud services, including Aurora PostgreSQL, ECS, SQS, and S3.
  • Experience with SQL, PostgreSQL, automated testing, CI/CD pipelines, Docker, and Kubernetes.
  • Knowledge of secure software development practices and modern DevOps methodologies.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to mentor software engineers and provide technical leadership.
  • Ability to collaborate effectively with cross-functional teams in a remote environment.
  • Strong organizational skills with exceptional attention to detail.
Additional Qualifications
  • Experience supporting Department of Veterans Affairs (VA) programs or other federal government agencies.
  • Familiarity with healthcare interoperability standards such as FHIR and HL7.
  • Experience working within regulated healthcare environments.
  • Experience with intelligent automation, AI orchestration frameworks, or agent-based systems.
  • Professional certifications in AWS, Java, Agile, or related technologies are preferred.
  • Ability to obtain a U.S. Government Public Trust or other required security clearance.
Benefits Security Clearance Requirements
  • U.S. Citizenship is required.
  • Must be eligible to obtain and maintain a Government clearance.
Benefits
  • Medical, Dental, and Vision Insurance.
  • 401(k) with Employer Match.
  • Paid Time Off (PTO) plus Federal Holidays.
  • Corporate Laptop.
  • Training and Professional Development Opportunities.
  • 100% Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME