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Remote Service Engineer Jobs in Byron, GA (NOW HIRING)

Blue Bird

Field Service Engineer, Fleet

Macon, GA · On-site +1

The Field Service Engineer will launch, manage & complete PLM design & release projects that ... Remote Equal Opportunity Employer This employer is required to notify all applicants of their ...

VEHLO

Product Manager

Knoxville, GA · On-site +1

Our founder-led products power the entire service lane experience and keep customers coming back ... Collaborate closely with developers, designers, QA, and other stakeholders. Stakeholder ...

Vehlo

Product Manager

Knoxville, GA · On-site +1

Our founder-led products power the entire service lane experience and keep customers coming back ... Collaborate closely with developers, designers, QA, and other stakeholders. Stakeholder ...

Advocate Aurora Health

Project Manager I PDC

Macon, GA · On-site +1

$30.70 - $46.05/hr

Remote or home office * On-site office * Construction job-site trailer * Construction job sites ... S. degree in Health Administration, Engineering, Construction Management, Architecture, Business ...

micro1 AI

Director of Biostatistics

Macon, GA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... , including subtle errors in population definitions, censoring rules, or multiplicity handling.

All JobsService Engineer JobsRemote Service Engineer JobsRemote Service Engineer Jobs in Byron, GA

Remote Service Engineer information

See Byron, GA salary details

$18

$36

$60

How much do remote service engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote service engineer in Byron, GA is $36.58, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $41.35 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What cities near Byron, GA are hiring for Remote Service Engineer jobs?

Cities near Byron, GA with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Byron, GA as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $76,095 per year, or $36.6 per hour.

Field Service Engineer, Fleet

Blue Bird

Macon, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

About Blue Bird Corporation
Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world - 25 million children twice a day - making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 25,000 propane, natural gas, and electric powered buses sold. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird's complete product and service portfolio, visit www.blue-bird.com.
JOB SUMMARY:
Reporting to the Fleet Sales Support Manager the Field Service Engineer (FSE) is responsible for providing support to the Field Service Representative (FSR) by providing solutions to issues that are above & beyond the FSRs technical abilities. The Field Service Engineer will launch, manage & complete PLM design & release projects that resolves field service failures and drives product improvement change in current and future builds. The FSE is the primary provider of engineering level factory support on Field Service technical issues as presented by the FSR team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Build strong, trusting relationships with the Field Service Representative team
  • Troubleshoot and resolve difficult technical problems; ensure compliance to all appropriate level of specifications
  • Stay abreast of new products & features in order to provide trouble shooting & repair instruction to the FSR team and dealers
  • Stay abreast of new products & features in order to advise the Technical Publications & Training Content teams of required technical publication & training updates
  • Provide the Technical Publications & Training Content teams the technical input needed to complete technical publication & training updates
  • Complete field campaign instructions, troubleshooting guidelines and manuals
  • Assist other Field Service Engineers when needed
  • Perform other assigned tasks

KNOWLEDGE, SKILLS AND ABILITIES FOR SUCCESS
  • Engineering level chassis, body, electrical and/or powertrain technical knowledge
  • Experience in CAN communication and/or J1939 protocol
  • Excellent communication and customer relation skills
  • Rational decision making and problem-solving ability
  • Detail oriented with a high degree of accuracy
  • Proven track record of working independently, following-through and solving problems quickly
  • Proven track record of working together as a team working collaboratively to solve problems
  • Availability for travel depending on customer needs
  • Derive and execute creative diagnostic strategies when published T/S is exhausted
  • Proficient with common medium/heavy duty tooling such as Allison Doc, Cummins InSite, Bendix A-com, IDS, Etc.
  • Fluent with advanced level tooling such as PICO scope and
  • Familiarity with commercial CAN analysis platforms such as PEAK or Vector
  • Commercial Class B driver's license
  • Proficient in Microsoft Office Suite

BASIC EDUCATION AND EXPERIENCE REQUIRED
  • Bachelor's Degree in automotive-related programs such as, but not limited to, Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management (preferred but not required)
  • 5+ years of automotive manufacturer (OEM) engineering level technical service support
  • 5+ years of experience in Root Cause Analysis processes & program
  • 8+ years school bus or 10+ years medium duty truck experience

WE VALUE
  • Ability to anticipate and understand customer needs and provide guidance
  • Excellent interpersonal and customer relationship skills to handle difficult and sensitive matters.
  • Strong project management skills. Exposure to difficult or complex projects a plus.
  • Ability to influence stakeholders
  • Effective communication and ability to communicate complex details in a clear manner.
  • Flexible workspaces and work hours that help you unleash the best you.
  • Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives.

INCLUDES
  • Continued Professional Development
  • Benefits including medical, dental and eye insurance, 14 paid holidays, vacation time and 401k with match

WORK CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Office environment and production environment
  • Must work in manufacturing environment with exposure to heat, cold and noise
  • Fast paced production area with moving objects and sheet metal
  • Occasional periods of standing or sitting for extended periods of time
  • Must wear appropriate PPE when and where required
  • Frequent weeks working 40+ hours
  • Frequent communication with people throughout the day

*The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Blue Bird® is an equal opportunity employer and makes employment decisions on the basis of merit. We strive to have the best available talent in every job based on the Knowledge, Skills and Abilities each person brings. Blue Bird is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination in all forms.
All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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