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Remote Service Engineer Jobs in Guilford, CT (NOW HIRING)

PaceMate

Loop Recorder Device Specialist

West Haven, CT · On-site +1

$34.61 - $44.23/hr

... remote monitoring on our proprietary software platform. * Recognize abnormal function and programming of loop recorders and recommend strategies to address and correct issues. * Communicate with ...

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$20

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How much do remote service engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote service engineer in Guilford, CT is $41.15, according to ZipRecruiter salary data. Most workers in this role earn between $32.79 and $46.49 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What cities near Guilford, CT are hiring for Remote Service Engineer jobs?

Cities near Guilford, CT with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Guilford, CT as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $85,598 per year, or $41.2 per hour.

Senior Full Stack Drupal Developer

Digital United

Farmington, CT • On-site, Remote

$100K - $119K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

ZenSource is seeking a seasoned Senior Full Stack Developer (Drupal) to play a critical role in building, enhancing, and scaling cloud-native, content-driven solutions for our clients. This individual will be a hands-on senior contributor, providing immediate impact across Drupal back-end development while supporting modern cloud, serverless, and AI-enabled initiatives on our roadmap.
This role is ideal for a highly capable engineer who is comfortable owning technical solutions end-to-end and helping establish best practices, as the team continues to grow. The Senior Engineer will collaborate closely with solution architects, product leaders, and clients, while setting a strong technical foundation ahead of future junior-level hires.
Measures:
  • High-quality, production-ready Drupal solutions delivered efficiently
  • Successful support and enhancement of Drupal 10-11 platforms
  • Contribution to serverless and AI-enabled features aligned to the product roadmap
  • Strong collaboration and technical leadership within a growing engineering team
  • Scalable, secure, and maintainable architecture aligned with cloud best practices

Reports to: SVP, product
RESPONSIBILITIES:
  • Drupal & Full Stack Development
    • Design, develop, and maintain robust Drupal back-end solutions, with a focus on performance, scalability, and security, accessibility (WCAG AA), and Core Web Vitals.
    • Work across the full stack as needed, ensuring smooth integration between front-end experiences and back-end systems.
    • Architect integrations between Drupal and CRM/marketing platforms (e.g., Salesforce, HubSpot, Constant Contact) to support automated lead capture and marketing workflows.
    • Lead development efforts on Drupal 10-11 projects, including custom modules, integrations, and migrations.
    • Troubleshoot complex issues across environments and provide production support when required, including supporting other internal teams (e.g., the support department) with issue resolution and architecture guidance.
  • Cloud & Serverless Technologies
    • Contribute to serverless architectures supporting platform and product innovation.
    • Develop and maintain Python-based services and AWS Lambda functions.
    • Collaborate on cloud-native designs leveraging AWS services at a foundational level.
    • Ensure systems are secure, scalable, and cost-efficient.
  • AI-Enabled Development
    • Support and extend AI-related features and integrations across applications.
    • Collaborate with cross-functional teams to implement AI-driven functionality into client and platform solutions.
    • Apply experience with AI development to practical, production-ready use cases.
  • Technical Leadership & Collaboration
    • Serve as a senior technical resource and mentor to future junior developers, providing ad-hoc technical guidance and support across the broader engineering org and partner-agency developers.
    • Establish and follow engineering best practices, documentation, and coding standards.
    • Partner with architects, product managers, and stakeholders to translate business needs into technical solutions.
    • Lead client-facing pitch meetings and technical demos, communicating platform value and building stakeholder confidence.
    • Participate in code reviews, architecture discussions, and continuous improvement efforts.

What it takes to succeed in this role
QUALIFICATIONS:
  1. 4+ years of experience as a full stack developer, with strong back-end expertise.
  2. 4+ years of hands-on Drupal development, ideally at a mid-to-senior level.
  3. Comfort working primarily in Drupal back-end development, with full stack awareness.
  4. Experience with Drupal 10 or 11 strongly preferred.
  5. Familiarity with serverless technologies, including AWS Lambda.
  6. Proficiency with Python for back-end and serverless development.
  7. 2+ years of AI development experience, with practical application in real-world systems.
  8. High-level working knowledge of AWS and cloud-native architectures.
  9. Ability to work independently, make sound technical decisions, and deliver solutions with minimal ramp-up.

Key Competencies:
  • Senior-level problem solving and technical ownership
  • Strong architectural thinking and attention to quality
  • Ability to balance speed with long-term maintainability
  • Clear communication with both technical and non-technical stakeholders
  • Mentorship mindset and collaborative approach

The Perks:
  • The best co-workers you'll ever find
  • Unlimited PTO
  • Medical, Dental, Vision, 401k plus match
  • Annual performance bonus eligibility
  • Ongoing training opportunities
  • Planned outings and team events (remote workers included!)

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional standing, walking, or lifting of office supplies (up to 10-20 lbs.)
  • Frequent communication via phone, email, and video conferencing.
  • Work is performed in a temperature-controlled office environment with standard lighting and noise levels.
  • Position may require occasional travel to client site

Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $100,000 to $120,000 annually, with potential for bonuses, stock and additional benefits.
EEO & Accessibility Statement
ZenSource is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected]

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