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Remote Service Engineer Jobs in Edison, NJ (NOW HIRING)

Northern Base

Nextthink Engineer (Remote)

Newark, NJ · Remote

$100K - $120K/yr

NextThink Engineer Location: Newark, NJ (On-site) Experience: 6-8 Years Employment Type: Full-Time ... Develop and manage Remote Actions (Act Engine) for automated endpoint remediation. * Monitor ...

YO AI Labs

AI/ML Engineer - Remote

New York, NY · Remote

Remote Job Summary We are seeking an experienced AI/ML Engineer to build and deploy secure ... Strong knowledge of cloud AI services, including AWS GovCloud, Google GovCloud, Azure IL5+, Vertex ...

TixTrack

Sr. Platform Engineer (Remote - US)

Manhattan, NY · On-site +1

$115K - $157K/yr

You have a customer-service mindset toward the engineers you serve. You are a paver of roads, not a ... Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E ...

Soda Data

Lead Sales Engineer (Remote)

Brooklyn, NY · Remote

$160K - $180K/yr

We're hiring a remote Lead Sales Engineer to own the technical side of our biggest enterprise deals ... Experience selling into regulated industries - financial services, pharma, energy, insurance * Data ...

Soda Data

Growth Engineer (Remote)

New York, NY · Remote

$120K - $130K/yr

We're hiring a GTM Engineer to build the machinery that gets that message to the people who need it ... Fully remote (US-based), with our Brooklyn office available if you want one. * All the tokens you ...

Soda Data

Growth Engineer (Remote)

New York, NY · Remote

$120K - $130K/yr

We're hiring a GTM Engineer to build the machinery that gets that message to the people who need it ... Fully remote (US-based), with our Brooklyn office available if you want one. * All the tokens you ...

Soda Data

Growth Engineer (Remote)

New York, NY · On-site +1

$120K - $130K/yr

We're hiring a GTM Engineer to build the machinery that gets that message to the people who need it ... Fully remote (US-based), with our Brooklyn office available if you want one. * All the tokens you ...

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Remote Service Engineer information

See Edison, NJ salary details

$20

$41

$68

How much do remote service engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote service engineer in Edison, NJ is $41.85, according to ZipRecruiter salary data. Most workers in this role earn between $33.37 and $47.26 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Edison, NJ?

For Remote Service Engineer jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Edison, NJ look for?

The top searched job categories for Remote Service Engineer jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Service Engineer jobs?

Cities near Edison, NJ with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Edison, NJ as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Remote job distribution, with an average salary of $87,053 per year, or $41.9 per hour.

Customer Service Representative (Remote)

Zephyrus Engineering Limited

New York, NY • Remote

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

About the job

Job Title: Customer Service Representative (Remote)

Location: 100% Remote

Compensation: ~$55,000.00 -$60,000.00/Per Year

Type: Full-Time 9:00 AM - 5 PM CST

About Us:

Zephyrus Engineering is a forward-thinking engineering firm specializing in innovative infrastructure and construction solutions that meet the highest standards of quality, safety, and sustainability. We deliver impactful projects across sectors, including municipal, commercial, and environmental works, combining technical expertise with a client-focused approach. Our team is committed to driving excellence, fostering collaboration, and positively shaping the communities we serve. Join us to be part of a dynamic environment where your work will create lasting change.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries via phone, email, and chat for all UPS-related issues (tracking packages, resolving issues, etc.)
  • Provide exceptional customer support by resolving product or service issues promptly
  • Work closely with other departments to provide seamless service and feedback
  • Manage and prioritize multiple tasks in a fast-paced environment while maintaining attention to detail
  • Document and update customer interactions and account information accurately

What We Offer:

  • 100% remote position, tech provided
  • Enjoy a competitive base salary that rewards your experience and skills
  • Full benefits, including medical, dental, vision, flexible PTO, and 401K match
  • A collaborative and supportive work culture that values your personal and professional growth

Qualifications:

  • Proven experience in customer service, account management, or a similar role
  • Strong communication skills, both written and verbal
  • Ability to thrive in a fast-paced environment while maintaining a positive and solution-oriented attitude
  • Excellent organizational and multitasking abilities
  • Empathy and a passion for helping customers
  • Tech-savvy with proficiency in Salesforce CRM systems
  • Helpscout and Google Office suites are a plus

Why Zephyrus Engineering?

  • Innovative projects that drive real change
  • Clear career growth opportunities and ongoing training
  • Collaborative, team-oriented culture
  • Commitment to excellence, safety, and sustainability
  • Competitive benefits package, including health and retirement
  • Work that makes a positive impact on communities

Apply