ZipRecruiter

Log In

2

Remote Service Delivery Manager Jobs in Stockbridge, GA

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Atlanta, GA · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... The Community Relations Manager plays a key role in ensuring high-quality service delivery across ...

Koenig & Bauer US, Inc

Service Manager

Decatur, GA · Remote

$100K - $125K/yr

Continuously evaluate operational workflows to improve service delivery speed, reduce friction, and ... Inspires high performance, mentors technical talent, and manages remote/field-based teams ...

JLL

Vice President, Business Development

Atlanta, GA · Remote

Coordinate with JREDD service delivery managers for client request scoping, pricing, and timing ... Remote -Atlanta, GA, Denver, CO, Kansas City, KS, Las Vegas, NV, Los Angeles, CA, Miami, FL ...

previous pagenext page

Showing results 21-40

All JobsService Delivery JobsRemote Service Delivery Manager JobsRemote Service Delivery Manager Jobs in Stockbridge, GA

Remote Service Delivery Manager information

See Stockbridge, GA salary details

$24.7K

$80.1K

$136.9K

How much do remote service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote service delivery manager in Stockbridge, GA is $80,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $109,200.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are popular job titles related to Remote Service Delivery Manager jobs in Stockbridge, GA?

For Remote Service Delivery Manager jobs in Stockbridge, GA, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Manager jobs in Stockbridge, GA look for?

The top searched job categories for Remote Service Delivery Manager jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Remote Service Delivery Manager jobs?

Cities near Stockbridge, GA with the most Remote Service Delivery Manager job openings:

Remote Service Delivery Manager jobs near you

Senior Manager, Delivery Services- Remote Deposit Capture

Deluxe

Atlanta, GA • On-site, Remote

$125K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Deluxe rating

7.9

Company rating: 7.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

9th of 21 rated payment service providers

Job description

Why Join Us


Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies-and we invest in you accordingly.


  • We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
  • We offer competitive benefits starting on day one, designed to support your life both in and out of work.
  • 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

The Manager of Technical Delivery oversees a team of individuals responsible for the consultation, implementation, and escalation of new and existing customer software implementations. The position includes hiring and staff forecasting, performance management, skills development and mentoring as well as client escalations. This position assures the resources are maintained at acceptable chargeable and productive utilization levels and works closely with the other parts of Client Services to gain efficiencies and maintain a high level of client satisfaction. In addition, this position requires a deep technical understanding of the applications in their area and will assist with project troubleshooting and tasks as needed to support the team.

  • Applies people leadership and leading knowledge skills and experiences to attract, retain, inspire and develop team members. Builds successful cohesive teams. Creates and collaborates on the vision and direction for their team and business segment. Takes accountability for their team's performance.

  • Identifies group level challenges, recommends and executes solutions. Solves considerably difficult business problems through both effective use of financial and technology management while leveraging human resource management.

  • Accepts feedback from supervisors and peers; learns from successes and failures. Expresses thoughts and opinions in a productive manner about improvements in capabilities. Instills confidence in junior & senior members of the team.

  • Is highly effective in interacting with peers, teams, business partners, & management to align strategy & objectives to a solution outcome. Utilizes proper latitude & autonomy.

  • High degree of proficiency implementing, testing and supporting Deluxe software and subcomponents

Basic Qualifications (BQs)

  • Bachelors in Business Administration or Information Systems and 5 years experience or HS/GED and 9 years experience.

Preferred Qualifications (PQs)

  • 7 years of related experience and 3 years of management experience.

  • Excellent communication skills both written and verbal towards both technical and non-technical audiences.

  • Strong leadership skills.

  • High degree of proficiency implementing, testing and supporting service delivery software and subcomponents. Experience working within a modified agile scrum framework.

  • Exceptional analytical skills, customer service orientation, detail orientation and administrative skills.

  • Ability to navigate and manage ambiguous situations; manage changing, competing and conflicting priorities; and multitask effectively, while balancing urgency, speed, accuracy and consistency.

  • Strong technical aptitude with Microsoft Office products required

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $125,000.00 - $140,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

  • Healthcare (Medical, Dental, Vision)

  • Paid Time Off, Volunteer Time Off, and Holidays

  • Employer-Matched Retirement Plan

  • Employee Stock Purchase Plan

  • Short-Term and Long-Term Disability

  • Infertility Treatment, Adoption and Surrogacy Assistance

  • Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

What Deluxe employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply