Brand Manager - INT003
Brazil, IN · Remote
... service delivery across multiple Amazon brands. As a Brand Manager, you'll work closely with ... Familiarity with project/task management platforms (e.g., ClickUp) Benefits * Full-time, remote ...
Brand Manager - INT003
Brazil, IN · Remote
... service delivery across multiple Amazon brands. As a Brand Manager, you'll work closely with ... Familiarity with project/task management platforms (e.g., ClickUp) Benefits * Full-time, remote ...
Manager Customer Service
Richmond, IN · Remote
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc ... Located primarily onsite (remote work available occasionally)
Manager Customer Service
Richmond, IN · Remote
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc ... Located primarily onsite (remote work available occasionally)
Remote- Customer Experience Service
Indianapolis, IN · Remote
$15.25 - $20.75/hr
In this role, you will assist with coordinating client requests, managing service details, and ... This position requires strong communication skills, organization, and a commitment to delivering ...
Remote- Customer Experience Service
Indianapolis, IN · Remote
$15.25 - $20.75/hr
In this role, you will assist with coordinating client requests, managing service details, and ... This position requires strong communication skills, organization, and a commitment to delivering ...
Tax Manager, Lead Tax Services
South Bend, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
South Bend, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Indianapolis, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Indianapolis, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Indianapolis, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Indianapolis, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Fort Wayne, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Fort Wayne, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
South Bend, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
South Bend, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Fort Wayne, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Tax Manager, Lead Tax Services
Fort Wayne, IN · On-site +1
$95K - $195K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Remote Customer Service Representative
Indianapolis, IN · Remote
$30K - $75K/yr
Deliver exceptional customer service and support * Participate in ongoing training and team ... Ability to multitask and manage priorities effectively * Strong organizational and problem-solving ...
Quick apply
Remote Customer Service Representative
Indianapolis, IN · Remote
$30K - $75K/yr
Deliver exceptional customer service and support * Participate in ongoing training and team ... Ability to multitask and manage priorities effectively * Strong organizational and problem-solving ...
Lead Tax Services Senior Manager
Indianapolis, IN · On-site +1
$127K - $269K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Lead Tax Services Senior Manager
Indianapolis, IN · On-site +1
$127K - $269K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Lead Tax Services Senior Manager
South Bend, IN · On-site +1
$127K - $269K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Lead Tax Services Senior Manager
South Bend, IN · On-site +1
$127K - $269K/yr
Over our 80-year history, delivering excellent service through innovation has been a core part of ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...
Remote Customer Service Representative
Indianapolis, IN · Remote
$15.25 - $20.75/hr
Deliver exceptional customer service and support * Participate in ongoing training and team ... Ability to multitask and manage priorities effectively * Strong organizational and problem-solving ...
Remote Customer Service Representative
Indianapolis, IN · Remote
$15.25 - $20.75/hr
Deliver exceptional customer service and support * Participate in ongoing training and team ... Ability to multitask and manage priorities effectively * Strong organizational and problem-solving ...
Remote Travel Customer Service Representative
Hammond, IN · Remote
$15.50 - $21/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Hammond, IN · Remote
$15.50 - $21/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Anderson, IN · Remote
$13.75 - $18.75/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Anderson, IN · Remote
$13.75 - $18.75/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Carmel, IN · Remote
$16 - $21.75/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Carmel, IN · Remote
$16 - $21.75/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Franklin, IN · Remote
$15 - $20.25/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Franklin, IN · Remote
$15 - $20.25/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Fishers, IN · Remote
$15 - $20.25/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Travel Customer Service Representative
Fishers, IN · Remote
$15 - $20.25/hr
... delivering exceptional customer experiences. Key Responsibilities * Respond promptly and ... Reliable, proactive, and able to manage multiple client requests efficiently * Genuine interest in ...
Remote Customer Service Specialist
Indianapolis, IN · On-site +1
$16.25 - $21.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Indianapolis, IN · On-site +1
$16.25 - $21.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Fort Wayne, IN · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Fort Wayne, IN · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Service Delivery Manager information
What is a remote service delivery manager?
A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.
How does a remote service delivery manager effectively coordinate and support distributed teams?
A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.
What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?
To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.
What is the difference between Remote Service Delivery Manager vs Customer Support Manager?
| Aspect | Remote Service Delivery Manager | Customer Support Manager |
|---|---|---|
| Credentials | Typically requires project management or service delivery certifications (e.g., PMP, ITIL) | Often requires customer service or support certifications (e.g., HDI, CSAT) |
| Work Environment | Oversees remote service teams, manages service delivery processes | Manages customer support teams, handles client interactions |
| Industry Usage | Common in IT, telecom, and tech services | Widely used across retail, tech, and service industries |
The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.
What are popular job titles related to Remote Service Delivery Manager jobs in Indiana?
For Remote Service Delivery Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Manager jobs in Indiana look for?
The top searched job categories for Remote Service Delivery Manager jobs in Indiana are:
What cities in Indiana are hiring for Remote Service Delivery Manager jobs?
Cities in Indiana with the most Remote Service Delivery Manager job openings:
Contractor
Re-posted 22 days ago
Job description
The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to-day client accounts, executing strategies that drive sales, and ensuring exceptional service delivery across multiple Amazon brands.
As a Brand Manager, you'll work closely with internal teams across PPC, SEO, design, and catalog management to bring client strategies to life. You'll act as a trusted partner to clients-balancing relationship management, operational execution, and performance optimization.
You'll also participate in "husks"-our internal team-building and development sessions-where you'll collaborate with peers, learn from senior leaders, and help foster a culture of continuous growth and learning. Senior Brand Managers also take part in weekly upskilling classes to mentor and support the broader team.
Requirements
- 5+ years of experience in account management, brand management, or eCommerce leadership roles
- Proven experience managing client relationships and delivering measurable results
- Strong leadership skills, with prior experience managing teams across different functions and geographies
- Knowledge of Amazon operations (PPC, SEO, catalog, design, merchandising)
- Excellent organizational skills with attention to detail (task management, reporting, workflow)
- Strong communication and presentation skills with clients and internal teams
- Ability to thrive in a fast-paced, entrepreneurial, and client-facing environment
- Familiarity with project/task management platforms (e.g., ClickUp)
Benefits
- Full-time, remote position aligned with US working hours.
- Opportunity to directly impact client growth and brand success.
- Structured career path toward Brand Director and leadership roles.
- Participation in internal husks and access to weekly upskilling sessions.
- Collaborative, values-driven culture built on trust, learning, and performance.
- Be part of a fast-growing agency making waves in the Amazon ecosystem.