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Remote Service Delivery Engineer Jobs in Connecticut

The Hartford

Data & AI Delivery Lead

Hartford, CT · On-site +1

$156K - $234K/yr

Dir Data Engineering - GE06AE We're determined to make a difference and are proud to be an ... Hybrid / Or Remote This role can have a Hybrid or Remote work schedule. Candidates who live near ...

Deloitte

GCP Manager

Hartford, CT · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Coordinate with architecture, engineering, and delivery stakeholders to oversee execution ...

Deloitte

GCP Manager

Stamford, CT · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Coordinate with architecture, engineering, and delivery stakeholders to oversee execution ...

Wolters Kluwer

We also drive the development of the most impactful AI agents, ensuring faster delivery and greater ... Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents.

Wolters Kluwer

We also drive the development of the most impactful AI agents, ensuring faster delivery and greater ... Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents.

Wolters Kluwer

We also drive the development of the most impactful AI agents, ensuring faster delivery and greater ... Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents.

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Remote Service Delivery Engineer information

What are the key skills and qualifications needed to thrive as a Remote Service Delivery Engineer, and why are they important?

To excel as a Remote Service Delivery Engineer, you need a solid background in IT infrastructure, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with remote management tools, ticketing systems, and certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals are highly valued. Strong communication, problem-solving skills, and the ability to work independently are essential soft skills for this role. These competencies ensure efficient technical support, seamless client interactions, and reliable service delivery in a distributed environment.

What is a Remote Service Delivery Engineer?

A Remote Service Delivery Engineer is an IT professional responsible for managing, supporting, and optimizing technical services for clients or internal teams, often from a remote location. Their tasks typically include troubleshooting issues, monitoring systems, implementing updates, and ensuring service level agreements (SLAs) are met. They often use remote access tools and communication platforms to resolve problems efficiently without needing to be onsite. This role is crucial for organizations that require technical support across multiple locations or for clients in various regions.

What is the difference between Remote Service Delivery Engineer vs Network Support Specialist?

AspectRemote Service Delivery EngineerNetwork Support Specialist
CredentialsIT certifications (e.g., Cisco, CompTIA)Networking certifications (e.g., Cisco CCNA, Network+)
Work EnvironmentRemote, client sites, data centersOffice, remote, client sites
Industry UsageIT service providers, telecom, enterprise techIT support, networking companies, ISPs
Job FocusImplementing, maintaining, and supporting remote IT servicesMonitoring, troubleshooting, and supporting network infrastructure

The Remote Service Delivery Engineer and Network Support Specialist roles share a focus on IT and networking certifications and often work in similar environments. However, the Remote Service Delivery Engineer emphasizes delivering remote IT solutions and client support, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are essential in IT service delivery but differ in scope and daily responsibilities.

How do Remote Service Delivery Engineers typically manage communication and collaboration with clients and internal teams?

Remote Service Delivery Engineers rely heavily on digital communication tools to coordinate with clients and internal teams, as their role is often fully remote. They frequently use video conferencing, ticketing systems, and chat platforms to troubleshoot issues, provide updates, and ensure projects stay on track. Clear documentation and proactive communication are essential to bridge any gaps caused by distance. Collaborating across time zones and cultures is common, so flexibility and responsiveness are key traits for success in this position.
What are popular job titles related to Remote Service Delivery Engineer jobs in Connecticut? For Remote Service Delivery Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Engineer jobs in Connecticut look for? The top searched job categories for Remote Service Delivery Engineer jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Service Delivery Engineer jobs? Cities in Connecticut with the most Remote Service Delivery Engineer job openings:
Remote Service Delivery Engineer jobs near you
Sr. Network Engineer/Security Engineer (Remote)

Sr. Network Engineer/Security Engineer (Remote)

Crum & Forster

Glastonbury, CT • On-site, Remote

$58.50 - $76.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Crum & Forster Company Overview
Travel Insured International (TII), a Crum & Forster company is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently.
Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
Job Description
The Network Engineer with Security Expertise is responsible for designing, implementing, securing, and maintaining enterprise network infrastructure across on-premises, cloud, and hybrid environments. This role ensures high availability, resilience, and security of corporate and customer-facing systems. The engineer partners closely with Cybersecurity, Cloud Engineering, Architecture, and IT Operations to maintain a secure, compliant, and scalable network.
This role can be Remote with some travel to our Glastonbury, CT.
What you will do:
Network Architecture & Engineering
  • Design, deploy, and maintain enterprise network infrastructure (LAN, WAN, SD-WAN, VPN, Wi-Fi, load balancers).
  • Configure and support firewalls, secure web gateways, and network segmentation.
  • Implement resilient topologies ensuring redundancy, failover, and high availability.
  • Engineer network solutions that comply with regulatory and internal security policies.

Security Engineering & Operations
  • Deploy and manage enterprise security controls:
  • Firewalls (e.g., Fortinet, Check Point, Palo Alto)
  • Switches & Wireless (HP/ Aruba)
  • Network intrusion detection/prevention systems (IDS/IPS)
  • Secure Access Service Edge (SASE) / Zero Trust network tools
  • Identity-centric access controls
  • Conduct security hardening, continuous monitoring, and vulnerability remediation.
  • Partner with Cybersecurity teams on incident response, threat analysis, and post-incident improvements

Cloud & Hybrid Networking
  • Support connectivity into cloud environments (Azure, AWS) including VNETs, routing, ExpressRoute/VPN gateways, NSGs, and firewalls.
  • Ensure secure connectivity patterns for microservices, APIs, and distributed architectures.
  • Collaborate with Cloud Engineering to enforce guardrails and landing zone standards.

Operational Excellence
  • Own monitoring, observability, and alerting for network and security-related systems.
  • Troubleshoot complex network issues across multiple platforms.
  • Participate in on-call rotation for critical infrastructure and security events.
  • Maintain documentation, runbooks, diagrams, and architecture artifacts.
  • Stay updated with emerging technologies, identify opportunities for system improvements and recommend appropriate upgrades.
  • Other duties as assigned

What YOU will bring to C&F:
  • Deep understanding of Agile and Scrum methodologies.
  • Knowledge of product ownership best practices.
  • Exceptional troubleshooting and analytical skills with attention to detail.
  • Excellent communication skills, including the ability to translate technical details for leadership
  • Team player capable of mentoring others.
  • Ability to effectively manage multiple projects simultaneously, drive results and prioritize tasks.
  • Exceptional collaboration ability, including collaborative partnership with Cybersecurity, Cloud, and Architecture teams.
  • Proactive problem solver with a security first mindset.
  • Able to thrive in fast paced, high growth, and transformation-oriented environments.

Core Requirements:
  • Bachelor's degree from accredited institution
  • 5+ years of experience in enterprise network engineering
  • Strong expertise in:
    • Routing & switching (BGP, OSPF, EIGRP, VLANs)
    • Firewalls and network security controls
    • VPN technologies (site-to-site, remote access)
    • Secure network architectures and zero-trust principles
    • Experience with cloud networking (Azure preferred)
    • Proficiency with network monitoring and SIEM/SOC workflows

Preferred Requirements:
  • Experience in regulated industries (insurance, financial services, healthcare).
  • Hands-on experience with:
    • Fortinet or equivalent firewall platforms
    • SASE solutions (e.g., Netskope, Zscaler, Cloudflare One)
    • SD-WAN
    • Familiarity with DevSecOps, automation, and Infrastructure-as-Code (IaC).
  • Certifications (preferred but not required):
    • CCNP, CCSP
    • Azure Network Engineer Associate
    • Security+ / CISSP
    • Fortinet NSE series

#LI-MS
#LI-REMOTE
What C&F will bring to you
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It's about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $91,100 to a maximum of $133,700. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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