Business Analyst - Test Center Operations
Denver, CO · Remote
$85K/yr
Business Analyst - Test Center Operations Location ... Remote, US Salary: $85K About PSI Belong, Grow, and Thrive! At PSI, we believe that people achieve ...
Denver, CO · Remote
$85K/yr
Business Analyst - Test Center Operations Location ... Remote, US Salary: $85K About PSI Belong, Grow, and Thrive! At PSI, we believe that people achieve ...
Denver, CO · Remote
$85K/yr
Business Analyst - Test Center Operations Location ... Remote, US Salary: $85K About PSI Belong, Grow, and Thrive! At PSI, we believe that people achieve ...
Boulder, CO · On-site +1
$18.75 - $23/hr
What does a Remote Operations Center Operator Do? ROC Operators are "behind the scenes" employees ... Extracting, and potentially analyzing, data about the facility's production as compared to the ...
Boulder, CO · On-site +1
$18.75 - $23/hr
What does a Remote Operations Center Operator Do? ROC Operators are "behind the scenes" employees ... Extracting, and potentially analyzing, data about the facility's production as compared to the ...
... Security Solutions and other Business Units as required. Provide remote diagnostic and technical ... is operational. Performs work assignments in a safe manner and within specified cost limits.
... Security Solutions and other Business Units as required. Provide remote diagnostic and technical ... is operational. Performs work assignments in a safe manner and within specified cost limits.
Aurora, CO · On-site +1
... Security Solutions and other Business Units as required. Provide remote diagnostic and technical ... is operational. • Performs work assignments in a safe manner and within specified cost limits ...
Aurora, CO · On-site +1
... Security Solutions and other Business Units as required. Provide remote diagnostic and technical ... is operational. • Performs work assignments in a safe manner and within specified cost limits ...
Denver, CO · On-site +1
$65K - $72K/yr
Location: This is either a hybrid position based in our Denver, CO office or a fully remote ... Ensure Operations manuals and guidelines are updated and stay up to date so they can be relied upon ...
Denver, CO · On-site +1
$65K - $72K/yr
Location: This is either a hybrid position based in our Denver, CO office or a fully remote ... Ensure Operations manuals and guidelines are updated and stay up to date so they can be relied upon ...
Loveland, CO · On-site +1
$171K - $214K/yr
... security operations * Provide technical leadership and mentorship to engineers and security ... remote or relocation package to Loveland, CO. The level of role will be based on applicable ...
Loveland, CO · On-site +1
$171K - $214K/yr
... security operations * Provide technical leadership and mentorship to engineers and security ... remote or relocation package to Loveland, CO. The level of role will be based on applicable ...
Lakewood, CO · On-site +1
$50 - $70/hr
Main focus for this position is Security Audits to prepare for ISO 27001 Certification Remote ... operations. Track emerging obligations, document requirements, and support gap assessments to ...
Lakewood, CO · On-site +1
$50 - $70/hr
Main focus for this position is Security Audits to prepare for ISO 27001 Certification Remote ... operations. Track emerging obligations, document requirements, and support gap assessments to ...
Denver, CO · On-site +1
$72K - $109K/yr
Position Summary The Government Programs Operations Analyst will be responsible for supporting the ... Remote, US Salary Range $72,800-$109,000 USD New York, NY Salary Range $87,200-$109,000 USD Denver ...
Denver, CO · On-site +1
$72K - $109K/yr
Position Summary The Government Programs Operations Analyst will be responsible for supporting the ... Remote, US Salary Range $72,800-$109,000 USD New York, NY Salary Range $87,200-$109,000 USD Denver ...
Golden, CO · On-site +1
Contribute to the execution of security operations inclusive of threat modeling,monitoringand ... Work location is variable with onsite, hybrid, or remote options. What You Need to Succeed: * 8+ ...
Golden, CO · On-site +1
Contribute to the execution of security operations inclusive of threat modeling,monitoringand ... Work location is variable with onsite, hybrid, or remote options. What You Need to Succeed: * 8+ ...
Aurora, CO · Remote
$77K - $176K/yr
A skilled geospatial and remote sensing analyst can turn that data into mission critical ... Knowledge of Army structure and defense-level intelligence operations, including intelligence ...
Aurora, CO · Remote
$77K - $176K/yr
A skilled geospatial and remote sensing analyst can turn that data into mission critical ... Knowledge of Army structure and defense-level intelligence operations, including intelligence ...
Denver, CO · On-site +1
... Management, Security Operations, Information Technology Operations Management, Information ... Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ...
Denver, CO · On-site +1
... Management, Security Operations, Information Technology Operations Management, Information ... Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ...
Colorado Springs, CO · On-site +1
... Management, Security Operations, Information Technology Operations Management, Information ... Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ...
Colorado Springs, CO · On-site +1
... Management, Security Operations, Information Technology Operations Management, Information ... Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ...
Denver, CO · On-site +1
$149K - $267K/yr
This role plays a critical role in enabling the Security Operations Center (SOC) to move from ... Analyzing adversary tactics, techniques, and procedures (TTPs), campaigns, and threat actor ...
Denver, CO · On-site +1
$149K - $267K/yr
This role plays a critical role in enabling the Security Operations Center (SOC) to move from ... Analyzing adversary tactics, techniques, and procedures (TTPs), campaigns, and threat actor ...
Denver, CO · Remote
$130K - $160K/yr
... operations across the Danaher operating companies. This role offers opportunities to work at the ... This position is part of the Corporate Information Security and will be located as Remote. In this ...
New
Denver, CO · Remote
$130K - $160K/yr
... operations across the Danaher operating companies. This role offers opportunities to work at the ... This position is part of the Corporate Information Security and will be located as Remote. In this ...
New
Aurora, CO · On-site +1
$87K - $119K/yr
... operational systems. You will work with and develop analysis tools in Python, MATLAB, and other ... Industry or research-level academic experience with remote sensing data analysis is preferred.
Aurora, CO · On-site +1
$87K - $119K/yr
... operational systems. You will work with and develop analysis tools in Python, MATLAB, and other ... Industry or research-level academic experience with remote sensing data analysis is preferred.
Denver, CO · On-site +1
$65K - $72K/yr
Ensure Operations manuals and guidelines are updated and stay up to date so they can be relied upon ... If Remote, travel to the Denver office may be necessary up to three times per year. ** We are ...
Denver, CO · On-site +1
$65K - $72K/yr
Ensure Operations manuals and guidelines are updated and stay up to date so they can be relied upon ... If Remote, travel to the Denver office may be necessary up to three times per year. ** We are ...
Aurora, CO · Remote
$77K - $176K/yr
A skilled geospatial and remote sensing analyst can turn that data into mission critical ... Knowledge of Army structure and defense-level intelligence operations, including intelligence ...
Aurora, CO · Remote
$77K - $176K/yr
A skilled geospatial and remote sensing analyst can turn that data into mission critical ... Knowledge of Army structure and defense-level intelligence operations, including intelligence ...
Experience using metrics, reporting, and trend analysis to manage operational performance ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Experience using metrics, reporting, and trend analysis to manage operational performance ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Experience using metrics, reporting, and trend analysis to manage operational performance ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Experience using metrics, reporting, and trend analysis to manage operational performance ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and ... Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and ... Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
| Aspect | Remote Security Operations Analyst | Security Analyst |
|---|---|---|
| Certifications | CompTIA Security+, CISSP, CEH | CompTIA Security+, CISSP, CEH |
| Work Environment | Remote, cybersecurity teams | On-site or remote, security teams |
| Industry Usage | IT security, cybersecurity firms | IT departments, consulting firms |
| Job Focus | Monitoring security alerts, incident response | Analyzing security risks, policy development |
The Remote Security Operations Analyst and Security Analyst roles share many certifications and work environments, often overlapping in cybersecurity teams. However, the Security Operations Analyst typically focuses more on real-time monitoring and incident response, while the Security Analyst may concentrate on risk assessment and policy development. Both roles are vital in protecting organizational assets but differ slightly in daily responsibilities and focus areas.
$85K/yr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Description
Title: Business Analyst - Test Center Operations
Location: Remote, US
Salary: $85K
About PSI
Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.
We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together.
What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.
About the Role
We are looking for a versatile Business Analyst to serve as a true extension of our operations and leadership team - the person we turn to for answers across the full range of analysis our test center business demands. We operate our own network of test centers and work with delivery partners including PSI and ETS. You will own a broad and evolving mix of analytical work, taking ambiguous questions and turning them into clear, data-backed answers that drive decisions. This is a high-ownership role for someone who can work independently, anticipate what is needed, and become the analytical backbone the team relies on.
Role Responsibilities
Act as the central analytical resource for test center operations, taking on a wide and shifting range of analysis requests from leadership and cross-functional teams.
Analyze test center performance across our network - capacity and seat utilization, scheduling, candidate volumes, no-show and cancellation trends, geographic coverage, and cost per delivery.
Build and maintain dashboards and recurring reports tracking operational KPIs such as throughput, SLA adherence, wait times, and delivery incidents.
Translate open-ended business questions into structured analyses - defining the right metrics, sourcing the data, and delivering clear recommendations.
Support demand forecasting and capacity planning, including high-volume testing windows.
Monitor the performance of testing partners (PSI, ETS, and others) against operational and SLA expectations.
Conduct root-cause analysis on operational issues - delivery failures, scheduling conflicts, candidate complaints - and recommend process improvements.
Partner across operations, IT, finance, and vendor management; document requirements for system and process improvements.
Present findings to leadership in clear, decision-ready formats and proactively surface insights before they are requested.
Act as the central analytical resource for test center operations, taking on a wide and shifting range of analysis requests from leadership and cross-functional teams.
Analyze test center performance across our network - capacity and seat utilization, scheduling, candidate volumes, no-show and cancellation trends, geographic coverage, and cost per delivery.
Build and maintain dashboards and recurring reports tracking operational KPIs such as throughput, SLA adherence, wait times, and delivery incidents.
Translate open-ended business questions into structured analyses - defining the right metrics, sourcing the data, and delivering clear recommendations.
Support demand forecasting and capacity planning, including high-volume testing windows.
Monitor the performance of testing partners (PSI, ETS, and others) against operational and SLA expectations.
Conduct root-cause analysis on operational issues - delivery failures, scheduling conflicts, candidate complaints - and recommend process improvements.
Partner across operations, IT, finance, and vendor management; document requirements for system and process improvements.
Present findings to leadership in clear, decision-ready formats and proactively surface insights before they are requested.
Knowledge, Skills and Experience Requirements
Bachelor's degree in Business, Analytics, Statistics, Economics, or a related field.
3+ years in a business analyst, operations analyst, or data analyst role.
Strong proficiency in Excel and SQL; experience building dashboards (Power BI, Tableau, or similar).
Proven ability to take ambiguous, open-ended questions and independently scope and deliver an analysis.
Strong communication skills - able to translate data into a clear story for non-technical stakeholders.
Self-starter who can manage multiple competing priorities with minimal oversight.
Preferred Qualifications
Experience in the testing, assessment, certification, or examination industry.
Familiarity with test delivery operations and partners such as PSI, ETS, Pearson VUE, or Prometric.
Capacity planning, demand forecasting, or vendor/SLA management experience.
Process improvement exposure (Lean, Six Sigma).
Benefits & Culture
Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose: ?
Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
Generous Time Off: Enhanced paid time off/annual leave policies
Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
US: Dental, vision, life, and short-term disability insurance
UK: Medical cashback plan including dental, vision, and income protection
Flexible Spending Accounts (US)
Employee Assistance Program (EAP): Confidential support whenever you need it
Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
Future Planning: Tools and support to help you grow personally and professionally
Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry
At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.