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Job Description: We are seeking an experienced Tableau Server Administrator / Erwin Administrator to support enterprise reporting, analytics, and data modeling platforms for a high-visibility environment. This is a remote position based in Colorado, and candidates must be local to the State of Colorado and eligible to successfully pass required security and background clearances, including OIT, FTI (Federal Tax Information), and CJIS (Criminal Justice Information Services) screenings.

The ideal candidate will possess strong expertise in Tableau Server Administration, Tableau Desktop/Tableau Prep, and Erwin Data Modeling tools, with hands-on experience supporting enterprise analytics environments, maintaining platform stability, administering users and permissions, and delivering dashboards and reporting solutions aligned with organizational standards.

The role will primarily focus on Tableau Server Administration, while also supporting Tableau Desktop/Tableau Prep activities and administering Erwin Data Modeler, Mart Portal, and ER360 environments. The candidate will collaborate with technical teams, business stakeholders, and management to ensure platform uptime, reporting availability, governance, and operational excellence.

Key Responsibilities:

Tableau Server Administration

• Serve as the primary administrator for enterprise Tableau Server environments, ensuring platform availability, performance, uptime, and operational reliability.
• Manage Tableau Server configurations, upgrades, installations, and patching activities as required to maintain stable production environments.
• Monitor and troubleshoot Tableau Server performance issues and coordinate vendor escalations through Tableau Support when necessary.
• Configure, maintain, and optimize Tableau Server infrastructure, including server settings, content migration, scheduling, and refresh management.
• Manage user onboarding and offboarding activities, including permission structures, authentication, role assignments, and access governance.
• Administer content distribution, user groups, workbooks, projects, subscriptions, and publishing standards across development, testing, and production environments.
• Configure and maintain refresh schedules and integrations with multiple enterprise data sources to ensure reliable and timely reporting.
• Tableau Desktop / Tableau Prep Development
• Design, create, publish, and maintain Tableau dashboards, visualizations, and reports based on stakeholder and business requirements.
• Develop predictive and prescriptive dashboards to support business intelligence, operational analytics, and decision-making processes.
• Utilize Tableau Desktop and Tableau Prep to transform, prepare, and publish reporting assets into segregated Development, Test, and Production environments.
• Ensure dashboards and reporting artifacts follow designated organizational style guides and reporting standards.
• Design reporting content in compliance with Section 508 accessibility standards, ensuring accessibility and usability requirements are met.
• Enhance existing Tableau content and implement improvements based on business and stakeholder feedback.

Erwin Administration

• Administer and maintain Erwin Data Modeler, Mart Portal, and ER360 environments.
• Manage software licenses, seat allocations, and ensure accurate tracking of license utilization across the organization.
• Support onboarding and offboarding of Erwin users, including access provisioning, permissions management, and training enablement.
• Perform upgrades, maintenance, troubleshooting, and operational support for Mart Portal and ER360 server environments.
• Ensure metadata, documentation, and data modeling repositories remain current and operational.

Platform Operations & Support:

• Maintain enterprise reporting platforms with a focus on uptime, stability, governance, and operational efficiency.
• Work with multiple enterprise data sources and maintain reliable refresh schedules and reporting pipelines.
• Troubleshoot platform-related issues, investigate incidents, and resolve technical problems in accordance with organizational SLAs and support procedures.
• Process and manage ServiceHub tickets while adhering to defined lifecycle standards, escalation paths, and response timelines.
• Coordinate with stakeholders and technical teams to prioritize issues, enhancements, and operational requests.

Documentation & Reporting:

• Create and maintain detailed technical, operational, and design documentation for new deployments, implementations, upgrades, and reporting projects.
• Produce robust documentation supporting architecture decisions, deployment processes, governance models, and troubleshooting procedures.
• Provide consistent weekly status updates and communicate deliverables, risks, blockers, and project progress to management.
• Maintain operational transparency through regular reporting, communication, and stakeholder engagement.

Required Qualifications & Experience:

• Strong hands-on experience with Tableau Server Administration, including upgrades, configuration, permissions, content management, and operational support.
• Experience using Tableau Desktop and Tableau Prep for dashboard creation, data preparation, publishing, and report lifecycle management.
• Experience administering Erwin Data Modeler, Mart Portal, and ER360 platforms.
• Strong understanding of enterprise reporting environments, dashboard lifecycle management, and analytics delivery.
• Experience managing data refresh schedules and interacting with multiple enterprise data sources.
• Experience with user onboarding/offboarding, role-based access control, and permission management.
• Knowledge of accessibility requirements including Section 508 standards.
• Experience supporting ticketing workflows, SLA adherence, and operational incident resolution.
• Strong troubleshooting, communication, documentation, and stakeholder management skills.

Preferred Qualifications:

• Prior experience supporting enterprise analytics and reporting environments within secure or government-regulated organizations.
• Experience handling vendor escalations and platform support coordination.
• Knowledge of governance, metadata management, and enterprise data modeling best practices.
• Experience supporting Dev/Test/Production reporting environments.
• Familiarity with ServiceHub ticketing workflows and operational reporting.

Additional Requirements:

• Must successfully pass required background and security clearances, including:
• OIT Background Screening
• FTI (Federal Tax Information) Clearance
• CJIS (Criminal Justice Information Services) Clearance
• Must be local to the state of Colorado.