Indianapolis, IN · Remote
$51 - $55/hr
Remote - USA Duration: Contract - 12 months Pay Range: $51/hr $55/hr (W2) Job ID: 374591 About ... Mitigate identified issues through content updates, prompt engineering, and index patching ...
Indianapolis, IN · Remote
$51 - $55/hr
Remote - USA Duration: Contract - 12 months Pay Range: $51/hr $55/hr (W2) Job ID: 374591 About ... Mitigate identified issues through content updates, prompt engineering, and index patching ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Design, develop and modify software systems, using scientific analysis and mathematical models to ...
Bachelor's degree in Geographic Information Systems, Computer Science, Geography, or a related ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)
Bachelor's degree in Geographic Information Systems, Computer Science, Geography, or a related ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)
Bachelor's degree in Geographic Information Systems, Computer Science, Geography, or a related ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)
Bachelor's degree in Geographic Information Systems, Computer Science, Geography, or a related ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)
Modoc, IN · Remote
$42K - $55K/yr
School Year 26/27 The remote Middle School Science Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers ...
Modoc, IN · Remote
$42K - $55K/yr
School Year 26/27 The remote Middle School Science Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field required. * 5+ years ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field required. * 5+ years ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field required. * 5+ years ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field required. * 5+ years ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field required. * 5+ years ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field required. * 5+ years ...
Indianapolis, IN · Remote
This position will support custom development, content migration, system integrations ... Remote role. * 11-week contract assignment. * Late June start. * Supports our client's public ...
Indianapolis, IN · Remote
This position will support custom development, content migration, system integrations ... Remote role. * 11-week contract assignment. * Late June start. * Supports our client's public ...
Whether you're a seasoned Computer Science tutor or new to teaching, our flexible, fully remote ... Requirements * Solid programming/computer science background and prior experience teaching or ...
Quick apply
Whether you're a seasoned Computer Science tutor or new to teaching, our flexible, fully remote ... Requirements * Solid programming/computer science background and prior experience teaching or ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field is recommended. * 5+ ...
Indianapolis, IN · On-site +1
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field is recommended. * 5+ ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field is recommended. * 5+ ...
Indianapolis, IN · Remote
$48 - $65/hr
This will be a 100% remote Contract-to-Hire position. * Must be a US Citizen. * SELECTED CANDIDATES ... Bachelor's degree in computer science, software engineering or relevant field is recommended. * 5+ ...
Develop customerfacing content, presentations, and sales plays tailored to serviceprovider ... Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline * 5+ ...
Develop customerfacing content, presentations, and sales plays tailored to serviceprovider ... Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline * 5+ ...
Develop customer-facing content, presentations, and sales plays tailored to service-provider ... Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline * 5+ ...
Develop customer-facing content, presentations, and sales plays tailored to service-provider ... Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline * 5+ ...
Crane, IN · Remote
This is a remote position, but travel to Crane, Indiana is required at least twice a year and ... Bachelor's degree in Computer Programming, Computer Science, Information Technology, or a related ...
Crane, IN · Remote
This is a remote position, but travel to Crane, Indiana is required at least twice a year and ... Bachelor's degree in Computer Programming, Computer Science, Information Technology, or a related ...
$51 - $55/hr
Other
Posted 9 days ago
Job Description We are seeking a Content Strategist to join our dynamic team supporting WhatsApp. The ideal candidate will have strong experience in technical writing, content strategy, and support content operations and a proven ability to analyze root causes, improve chatbot and Help Center content, and enable Generative AI-driven support experiences. Responsibilities: Conduct Root Cause Analyses on user support tickets to identify chatbot issues, including replication and debugging, and assess prevalence and impact using data tools.
Mitigate identified issues through content updates, prompt engineering, and index patching, iterating to ensure accuracy and quality. Triage non-content issues such as retrieval, response generation, or platform bugs and route to relevant teams with clear documentation. Test and validate the support chatbot to verify resolution post-fix and perform additional debugging as needed.
Write, edit, test, and improve Help Center articles and customer support responses grounded in content strategy. Develop and refine content that enables Generative AI experiences. Apply, maintain, and champion content standards and best practices across the team.
Use data to inform content decisions and partner cross-functionally to improve support experiences. Manage multiple projects with attention to detail under tight and shifting deadlines. Collaborate with Product, Engineering, and Operations to craft effective and empathetic support messaging.
Raise feedback and process improvement recommendations to enhance workflows and tooling. Required Skills & Qualifications: Bachelor's degree in English, Communications, or a relevant field, or equivalent international qualification. 2+ years of experience in a technical writing or content strategy role.
6+ months of experience writing content for Generative AI. Demonstrated critical thinking and editorial judgment on complex or sensitive topics, including management of large AI-enabling content sets. Proven ability to plan and write online help content and customer support responses for social platforms and/or mobile apps.
Experience with content management systems and project management tools. Preferred Skills: Project management experience with ambiguity and competing priorities. Familiarity with data analysis, XML editing, and AI tools.
Experience conducting root cause analysis or debugging user-facing product issues. Comfort with basic data querying or scripting tools to scope issue prevalence. Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients.
A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested?
Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
