This is a remote people-leadership and operational-excellence role. You will build and coach a team ... that scale. * Comfortable operating in ambiguity and leading teams through organizational or ...
New
This is a remote people-leadership and operational-excellence role. You will build and coach a team ... that scale. * Comfortable operating in ambiguity and leading teams through organizational or ...
New
This is a remote people-leadership and operational-excellence role. You will build and coach a team ... that scale. * Comfortable operating in ambiguity and leading teams through organizational or ...
New
This is a remote people-leadership and operational-excellence role. You will build and coach a team ... that scale. * Comfortable operating in ambiguity and leading teams through organizational or ...
New
Netflix Customer Service Representative (Remote)
Rochester, IL · Remote
$16 - $21.50/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
Netflix Customer Service Representative (Remote)
Rochester, IL · Remote
$16 - $21.50/hr
Bring your energy to Netflix Customer Service Representative (Remote) and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records ...
Sales Strategy and Operations Manager
Springfield, IL · Remote
$130K - $160K/yr
... scale. This role incorporates hands-on execution for a hyper-growth sales team. You need to be a ... United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ...
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Sales Strategy and Operations Manager
Springfield, IL · Remote
$130K - $160K/yr
... scale. This role incorporates hands-on execution for a hyper-growth sales team. You need to be a ... United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ...
Remote Scale Operator information
See Springfield, IL salary details
$12.39 - $13.26
2% of jobs
$13.26 - $14.12
5% of jobs
$14.12 - $14.99
12% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$14.99 - $15.85
11% of jobs
$15.85 - $16.72
13% of jobs
The median wage is $17.39 / hr.
$16.72 - $17.59
10% of jobs
$17.59 - $18.45
14% of jobs
$19.07 is the 75th percentile. Wages above this are outliers.
$18.45 - $19.32
13% of jobs
$19.32 - $20.19
12% of jobs
$20.19 - $21.05
5% of jobs
$21.05 - $21.92
4% of jobs
$12
$17
$21
How much do remote scale operator jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for remote scale operator in Springfield, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.52 per hour, depending on experience, location, and employer.
What is a remote scale operator?
Remote scale operators are professionals who manage and monitor weighing systems, such as truck or industrial scales, from a remote location. They are responsible for ensuring accurate weight measurements, verifying load records, and maintaining communication with drivers and onsite staff. Their work often involves using specialized software and technology to operate scales, log data, and troubleshoot issues. Remote scale operators play a crucial role in industries like logistics, agriculture, and waste management, where accurate weight tracking is essential.
What is the difference between Remote Scale Operator vs Remote Data Entry Clerk?
| Aspect | Remote Scale Operator | Remote Data Entry Clerk |
|---|---|---|
| Required Credentials | High school diploma, training in weighing systems | High school diploma or equivalent, basic computer skills |
| Work Environment | Industrial or warehouse settings, remotely monitoring scales | Office or home-based, entering data into systems |
| Employer & Industry Usage | Logistics, manufacturing, transportation | Administrative, healthcare, retail sectors |
| Common Search & Comparison | Remote Scale Operator vs Remote Data Entry Clerk |
The Remote Scale Operator and Remote Data Entry Clerk roles share similarities in working remotely and requiring basic technical skills. However, the Remote Scale Operator focuses on monitoring and managing weighing systems in industrial environments, often requiring specific training. In contrast, the Remote Data Entry Clerk primarily handles data input tasks in administrative settings. Both roles are essential in their industries but serve different operational functions.
What are the key skills and qualifications needed to thrive as a remote scale operator, and why are they important?
To thrive as a Remote Scale Operator, you need attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with digital scale systems, weighbridge software, and data entry tools is typically required. Strong communication, problem-solving abilities, and reliability help you excel in coordinating with drivers and ensuring accurate records. These skills are crucial for maintaining operational efficiency, regulatory compliance, and accurate transactions in industries like logistics and waste management.
What are some common challenges faced by remote scale operators and how can they be effectively managed?
Remote Scale Operators often face challenges such as maintaining accuracy while managing multiple simultaneous tasks, troubleshooting remote technology issues, and communicating effectively with on-site personnel. Staying organized and using digital tools to track loads and weights can help minimize errors. Establishing clear communication protocols with drivers and facility staff ensures smooth operations, and being proactive about regular system checks can reduce downtime from technical glitches. Continuous learning and adaptability are key to handling the fast-paced and sometimes unpredictable nature of the role.
What cities near Springfield, IL are hiring for Remote Scale Operator jobs? Cities near Springfield, IL with the most Remote Scale Operator job openings:
Full-time
Posted 2 days ago
New
Intuit rating
8.4
Based on 91 frontline employees who took The Breakroom Quiz
86th of 242 rated software companies
Job description
Overview
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The Accountant High Value Partner Ecosystem team is responsible for the experience of Intuit's most strategic accounting firm and ProAdvisor partners across QuickBooks Accountant, QuickBooks Accountant Premium, and National Accounts. As Senior Manager, Partner Resolution Management, you will lead the team accountable for resolving the most complex, high-visibility escalations from our highest-value partners — protecting trust, minimizing business and reputational risk, and driving the root-cause fixes needed to prevent issues from recurring.
This is a remote people-leadership and operational-excellence role. You will build and coach a team of resolution managers and specialists, own escalation governance end-to-end, and partner across Product, Support Operations, Legal, Risk, and Finance to resolve issues quickly while influencing the upstream changes that reduce escalation volume over time.
Responsibilities
- Lead, hire, and develop a team of resolution managers/specialists dedicated to resolving complex, high-stakes escalations from Intuit's highest-value accountants and firm partners, ensuring timely, high-quality outcomes.
- Own the end-to-end escalation and resolution management process for the High Value Partner Ecosystem — intake, triage, prioritization, SLA adherence, and executive-level reporting.
- Serve as the senior point of escalation for the most sensitive or complex partner issues, exercising sound judgment to balance partner experience, business impact, and risk.
- Partner cross-functionally with Product, Engineering, Legal, Risk, Finance, and Support Operations to diagnose root causes of recurring issues and drive durable, systemic fixes rather than one-off resolutions.
- Build and maintain resolution governance models, playbooks, and escalation frameworks that scale quality and consistency as the partner base and issue complexity grow.
- Analyze resolution and satisfaction data — time-to-resolve, reopen rate, tNPS, and partner satisfaction — to identify trends, surface systemic pain points, and inform leadership on the health of the partner ecosystem.
- Represent the voice of the high-value partner in cross-functional planning, advocating for the process, policy, and product changes that reduce escalation volume and improve the overall partner experience.
- Lead change management for new tools, workflows, and policies affecting the resolution team, ensuring smooth adoption with minimal disruption to service levels.
- Coach and grow people leaders and individual contributors — setting clear expectations, developing craft skills, and building a strong talent pipeline within the team.
- Partner with Workforce Management and Finance to align staffing, capacity, and budget plans to forecasted escalation volume and seasonal demand.
- Contribute a resolution-management lens to the broader Accountant Experience and Customer Success strategy, informing roadmap and investment decisions.
Qualifications
Required
- Bachelor's degree or equivalent practical experience.
- 5+ years leading teams in escalation management, customer resolution, support operations, or a related customer-facing discipline, ideally within B2B, fintech, SaaS, or accounting/financial services.
- Proven experience managing high-stakes, high-visibility issues involving VIP or high-value customers/partners, including issues with legal, financial, or reputational sensitivity.
- Strong people-leadership track record, including hiring, coaching, and developing managers or senior individual contributors.
- Demonstrated ability to use data to diagnose root causes, measure resolution effectiveness, and drive continuous improvement (e.g., resolution time, reopen rate, CSAT/tNPS).
- Excellent written and verbal communication skills, with experience presenting to and influencing senior/executive stakeholders.
- Experience leading cross-functional partners (Product, Legal, Risk, Finance) toward shared resolution and process outcomes.
- Strong operational rigor — able to build repeatable processes, playbooks, and governance models that scale.
- Comfortable operating in ambiguity and leading teams through organizational or process change.
Preferred
- Experience supporting accounting or financial professionals, with familiarity with QuickBooks Accountant, ProAdvisor, or similar practice-management ecosystems.
- Background in a partner, alliance, or channel-facing role in addition to direct customer support.
- Experience with escalation/case management tooling and CRM platforms.
- MBA or advanced degree in a related field.
Additional Information
- This role may require occasional travel (~10%) for stakeholder and partner engagement.
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.