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Remote Scale Operator Jobs in Rochester, MN (NOW HIRING)

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...

All JobsScale Operator JobsRemote Scale Operator JobsRemote Scale Operator Jobs in Rochester, MN

Remote Scale Operator information

See Rochester, MN salary details

$12

$18

$22

How much do remote scale operator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote scale operator in Rochester, MN is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.05 per hour, depending on experience, location, and employer.

What are remote scale operators?

Remote scale operators are professionals who manage and monitor weighing systems, such as truck or industrial scales, from a remote location. They are responsible for ensuring accurate weight measurements, verifying load records, and maintaining communication with drivers and onsite staff. Their work often involves using specialized software and technology to operate scales, log data, and troubleshoot issues. Remote scale operators play a crucial role in industries like logistics, agriculture, and waste management, where accurate weight tracking is essential.

What is the difference between Remote Scale Operator vs Remote Data Entry Clerk?

AspectRemote Scale OperatorRemote Data Entry Clerk
Required CredentialsHigh school diploma, training in weighing systemsHigh school diploma or equivalent, basic computer skills
Work EnvironmentIndustrial or warehouse settings, remotely monitoring scalesOffice or home-based, entering data into systems
Employer & Industry UsageLogistics, manufacturing, transportationAdministrative, healthcare, retail sectors
Common Search & ComparisonRemote Scale Operator vs Remote Data Entry Clerk

The Remote Scale Operator and Remote Data Entry Clerk roles share similarities in working remotely and requiring basic technical skills. However, the Remote Scale Operator focuses on monitoring and managing weighing systems in industrial environments, often requiring specific training. In contrast, the Remote Data Entry Clerk primarily handles data input tasks in administrative settings. Both roles are essential in their industries but serve different operational functions.

What are the key skills and qualifications needed to thrive as a Remote Scale Operator, and why are they important?

To thrive as a Remote Scale Operator, you need attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with digital scale systems, weighbridge software, and data entry tools is typically required. Strong communication, problem-solving abilities, and reliability help you excel in coordinating with drivers and ensuring accurate records. These skills are crucial for maintaining operational efficiency, regulatory compliance, and accurate transactions in industries like logistics and waste management.

What are some common challenges faced by Remote Scale Operators and how can they be effectively managed?

Remote Scale Operators often face challenges such as maintaining accuracy while managing multiple simultaneous tasks, troubleshooting remote technology issues, and communicating effectively with on-site personnel. Staying organized and using digital tools to track loads and weights can help minimize errors. Establishing clear communication protocols with drivers and facility staff ensures smooth operations, and being proactive about regular system checks can reduce downtime from technical glitches. Continuous learning and adaptability are key to handling the fast-paced and sometimes unpredictable nature of the role.
What job categories do people searching Remote Scale Operator jobs in Rochester, MN look for? The top searched job categories for Remote Scale Operator jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Scale Operator jobs? Cities near Rochester, MN with the most Remote Scale Operator job openings:
Remote Scale Operator jobs near you
Field Customer Care Rep

Field Customer Care Rep

Lennar

Rochester, MN • Remote

$32.96 - $37/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Lennar rating

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

21st of 80 rated construction

Job description

Customer Care Representative

We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an
extraordinary experience for our Homeowners, Communities, and Associates by building quality homes
and providing exceptional customer service, giving back to the communities in which we work and live in,
and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has
been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the
United States.

Join a Company that Empowers you to Build your Future
The Customer Care Representative is a key member of the Lennar Customer Care Team, providing
warranty and service support to Homeowners through digital channels. The role is dedicated to
enhancing Customer Satisfaction by responding to Homeowner service requests quickly and
professionally using remote assessment, digital communication, and virtual technology. Clear and
proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and
effective issue resolution.

Your Responsibilities on the Team
Professionally and promptly handle requests by contacting the Homeowner after reviewing
provided documentation, homesite and case history to ensure familiarity with the matter.
Use remote assistance tools to patiently guide Homeowners through troubleshooting,
investigative and resolution steps.
Share guidance on warranty coverage, out-of-warranty items, and self-help solutions.
Document and maintain all findings, including pertinent documents, photos, and correspondence
using provided technology to ensure thorough case documentation.
Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues
remotely, and coordinate with Trade Partners for further action.
Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly,
and proactive support.
Deliver comprehensive support in accordance with Lennar's warranty policies and quality
standards.
Process back charges and EPOs to ensure prompt payment of Trade Partners as needed.
Proactively remedy any trade partner scheduling, communication, or payment related issues.
Participate in after-hours on-call rotation and expedite emergency repairs, as directed by
management.
Perform additional duties as assigned to support the overall success of the division.
Requirements
Minimum High School or GED required.
Excellent verbal and written communication skills.
Prior customer service experience required, preferably with a homebuilder.
Must possess good organizational and time-management skills, and understand technical
aspects of residential construction.
Availability to work flexible hours based on business needs, including evenings, weekends, and
holidays.
Able to analyze problems, determine solutions, and produce desired outcome.
Intermediate to advanced PC skills (Microsoft Word and Excel).
Must possess professional attitude to represent company in a positive manner.
Contacts
Daily interaction with various division personnel, outside agencies, business partners, consultants
and homeowners. Regular contact with the public. Frequent external contacts where matters
discussed require resourcefulness, patience, clarity and tact.
Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to
operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25
lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a
comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may
change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable
federal, state, and local fair employment practices laws
#LI-CC1
#CB-CON
  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.


General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an hourly rate of $32.96 - $37, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

What Lennar employees say

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About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

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