Remote Scale Operator Jobs in Lehi, UT (NOW HIRING)

GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment-when decisions matter, impact is immediate, and the runway to shape your career is wide open. We're a high-performing team where you'll have real ownership and influence from day one.
More than 1,800 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.
We've 10x'd revenue in 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.
If you thrive when the stakes are high and the path isn't paved, you'll love it here. Our six guiding principles are: 1% better every day, customer obsession, ship today, find a way, care deeply, and own it completely. Come shape the future of legal work with us.
Location(s)
We are hiring for this role to be based in the United States or Canada. This is a remote role unless you fall within the following parameters. If you live within approximately 50 miles of our San Mateo, CA or Provo, UT office, the position follows a hybrid schedule with in-office days on Mondays, Wednesdays, and Fridays.
About The Role
GC AI's Solutions organization is the strategic bridge between our technology and our customers. As the Director, Pre-Sales Solutions, you'll build and run the GTM-focused Solutions Attorney team that partners directly with Sales to drive revenue in complex, high-stakes deals. You'll own the team's staffing model, triage process, and operating rhythm, ensuring every pitch delivers tailored, high-impact demonstrations of GC AI's value to legal teams. This role reports to Andrew Conley, CRO.
Travel may be up to 25% of the time.
What You'll Do

• Build and scale the GTM Solutions team, including hiring, coaching, and developing Solutions Attorneys and Specialists across enterprise and mid-market segments.
• Own the staffing and resource allocation model, maintaining alignment ratios that flex by segment (e.g., Enterprise vs. Strategic AEs) and geographic coverage to match sales team growth.
• Design and enforce the deal triage process, implementing a formalized intake SOP so every sales support request is qualified, prioritized, and resourced based on deal size and complexity.
• Partner with Sales leadership to align Solutions coverage with pipeline priorities, forecast resource demand, and ensure the team is deployed against the highest-impact opportunities.
• Raise the bar on demo quality and technical depth, ensuring Solutions Attorneys deliver tailored demonstrations grounded in prospect-specific legal workflows, not generic feature tours.
• Create the feedback loop between Solutions and Sales, briefing reps on technical workflows before meetings and ensuring Solutions receives full prospect context before every call.
• Drive team development, assigning junior team members to mid-market deals for hands-on training while deploying senior attorneys on complex enterprise pitches.

Required Experience

• 5+ years managing a Solutions Engineering, Sales Engineering, or Pre-Sales team at a high-growth SaaS company.
• Track record of scaling a pre-sales function alongside a rapidly growing sales organization.
• Experience designing and operationalizing resource allocation models, triage processes, and team operating rhythms.
• Strong cross-functional partnership skills, with demonstrated ability to build trust and operating cadence with Sales leadership and AEs.
• Excellent communication and coaching ability, with a hands-on approach to developing talent at multiple experience levels.

Nice To Have

• Experience selling to or supporting legal, compliance, or GRC buyers.
• Background in AI, legal tech, or workflow automation products.
• Familiarity with enterprise sales cycles involving security reviews, procurement, and multi-stakeholder evaluation.
• Experience at a company that scaled from Series A/B through Series C+ growth stages.

A Note On Pace
We're building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren't perfectly clear. If you need structure and consensus to do your best work, this isn't the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We're excited to meet you.
How We Work Together
GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you're in a location without an office, expect up to 10% travel (and more for customer-facing roles).
Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities, and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada.
Equal Opportunity Employment
GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI
Fraud Notice to GC AI Applicants
To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address.
GC AI will never:

• Refer you to external websites to apply
• Conduct interviews over email, chat platforms, or messaging apps
• Ask you to provide payment or purchase equipment
• Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process

Examples of fraudulent email addresses:

• info.gcai.careers.com@gmail.com
• info.gc.aicareers.online.com@gmail.com
• Any email address ending in @gmail.com, @yahoo.com, or other free email services

If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.