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Remote Salesforce Support Jobs in Baltimore, MD (NOW HIRING)

TEEMA

Salesforce Health Cloud Dev II

Columbia, MD · Remote

$102K - $117K/hr

Collaborate with Salesforce Administrators and cross-functional teams on system design and ... Fully remote (approved states only) * Occasional evening or weekend work for deployments or support

TEEMA

Salesforce Health Cloud Sr. Developer

Columbia, MD · Remote

$117K - $135K/yr

Senior Salesforce Health Cloud Developer (Remote) About the Role TEEMA is partnering with a health ... This is a high-impact role supporting mission-critical platforms in a complex, regulated healthcare ...

Cogent People Inc

Salesforce Developer

Columbia, MD · On-site +1

$54 - $71.50/hr

Location: Hybrid (Columbia, MD - 2 days onsite per week) OR Remote (as applicable to role) Work ... Cogent People Inc. is a government consulting and technology services firm supporting mission ...

Cogent People Inc

Sr. Salesforce Developer

Columbia, MD · On-site +1

$54 - $71.50/hr

Hybrid Columbia MD 3 times a week OR Remote (as applicable to role) Work Authorization Requirements ... Support scalable and secure delivery of Salesforce enhancements within Agile sprint cycles.

ABB

VFD Technical Support Specialist

Baltimore, MD · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Maintain detailed documentation of support cases, solutions, and best practices using Salesforce ...

Global Alliant Inc

API Developer

Baltimore, MD · Remote

Remote Job Duration: Contract Client: Federal Agency Key Responsibilities * Design, develop, and ... Build and maintain cloud-based and Salesforce applications. * Design, develop, and maintain backend ...

Global Alliant Inc

API Developer

Baltimore, MD · Remote

API Developer Job Location: Remote Job Duration: Contract Client: Federal Agency Key ... Design, develop, and support front-end, back-end, and data integration solutions. * Build and ...

AKKO

National Channel Manager

Baltimore, MD · On-site +1

$70K - $100K/yr

... and support to team members on the use of these tools. * Expertise in HubSpot and Salesforce ... Remote workspace stipend - Work from home or from a shared workspace - you decide. * Paid volunteer ...

AKKO

National Channel Manager

Baltimore, MD · On-site +1

$70K - $100K/yr

... and support to team members on the use of these tools. * Expertise in HubSpot and Salesforce ... Remote workspace stipend - Work from home or from a shared workspace - you decide. * Paid volunteer ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Baltimore, MD

Remote Salesforce Support information

See Baltimore, MD salary details

$40.2K

$98.2K

$154K

How much do remote salesforce support jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote salesforce support in Baltimore, MD is $98,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $118,200.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Baltimore, MD?

For Remote Salesforce Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Baltimore, MD look for?

The top searched job categories for Remote Salesforce Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Salesforce Support jobs?

Cities near Baltimore, MD with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,233 per year, or $47.2 per hour.

Salesforce Health Cloud Dev II

TEEMA

Columbia, MD • Remote

$102K - $117K/hr

Full-time

Re-posted 4 days ago

Job description

Employment Type: Full-Time
Citizenship Requirement: U.S. Citizenship required

Approved States of Residence

AZ, AK, AR, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY

About the Role

TEEMA is partnering with a mission-driven organization to hire a Salesforce Health Cloud Developer II to support and enhance enterprise Salesforce Health Cloud solutions. This role focuses on designing, developing, integrating, and supporting Salesforce Health Cloud applications, working closely with administrators, developers, and business stakeholders.

This position is fully remote, provided the candidate resides in one of the approved states listed above, and offers the opportunity to work on complex healthcare and government-related systems.

What You’ll Do

  • Design, develop, test, and implement Salesforce Health Cloud customizations and enhancements

  • Support integrations between Salesforce and third-party systems using REST/SOAP APIs

  • Collaborate with Salesforce Administrators and cross-functional teams on system design and workflows

  • Develop UI components and workflows aligned with business requirements

  • Participate in code reviews and follow best practices for scalable, maintainable solutions

  • Provide production support, troubleshooting, and issue resolution for end users

  • Develop and execute system and program test plans

  • Maintain technical documentation, system design documents, and change control records

  • Support Agile/Scrum processes including sprint planning, user stories, and retrospectives

  • Assist with DevOps and CI/CD processes

  • Participate in on-call support rotations as required

Required Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience)

  • 3+ years of general application development and support experience

  • 1+ year of hands-on experience with Salesforce Health Cloud

  • 1+ year of experience with Salesforce DevOps tools and CI/CD practices

  • Experience with Apex, LWC, Visualforce, Flows, JavaScript

  • Experience integrating systems using REST and SOAP APIs

  • Experience working in an Agile/Scrum environment (Jira or similar tools)

  • Strong ability to communicate with both technical and business stakeholders

  • U.S. Citizenship

  • Ability to obtain a favorable DoD background investigation

Preferred Qualifications

  • 4+ years of application development experience

  • 2+ years of Salesforce Health Cloud experience

  • Salesforce certifications (App Builder, Platform Developer I or II)

  • Experience with Aura, OmniScript, Einstein Analytics

  • Experience supporting healthcare systems or government contract environments

  • Strong written and verbal communication skills

Key Skills & Competencies

  • Salesforce application development and integration

  • Healthcare data and workflow understanding

  • Problem-solving and analytical thinking

  • Collaboration and cross-functional teamwork

  • Ability to manage multiple priorities in a fast-paced environment

  • Strong documentation and organizational skills

Work Environment

  • Fully remote (approved states only)

  • Occasional evening or weekend work for deployments or support

  • Minimal travel

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

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