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Remote Salesforce Support Jobs in New York (NOW HIRING)

Please note some of these positions may be office-based, office-flexible or remote depending on the ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

... Salesforce, or Zendesk) and remote collaboration tools (Slack, Zoom, etc.). - Bonus points for ... Support (courses, certifications, leadership training) - Generous Paid Time Off (PTO) and Paid ...

Admissions Advisor

Newark, NJ · Remote

$19.75 - $26.75/hr

... Salesforce. * Ensure all enrollment documentation is completed accurately and on time. * Support ... Ensure classroom laptops, technology, and remote-learning systems are functioning properly before ...

Admissions Advisor

Newark, NJ · Remote

$19.75 - $26.75/hr

... Salesforce. Ensure all enrollment documentation is completed accurately and on time. Support ... Ensure classroom laptops, technology, and remote-learning systems are functioning properly before ...

Showing results 21-40

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in New York?

The most popular types of Salesforce Support jobs in New York are:

What are popular job titles related to Remote Salesforce Support jobs in New York?

For Remote Salesforce Support jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Remote Salesforce Support jobs?

Cities in New York with the most Remote Salesforce Support job openings:

Infographic showing various Remote Salesforce Support job openings in New York as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 2% Hybrid, and 98% Remote job distribution.

Sr Salesforce Admin & Developer (Revenue Cloud)

Anova

New Providence, NJ • Remote

Full-time

Posted 5 days ago


Job description

Join us as a Sr Salesforce Admin & Developer (Revenue Cloud) on the IT team andhelp build the Salesforce platform that powers Anova's growth across our business units and into new markets.Start your journey with Anova today!

Where You'll Work:
This is a fully remote position, but will require some travel to our facilities, approximately 5-10% of the time

Work Authorization -

For this role Anova will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Job Duties and Responsibilities:

  • Serve as the senior administrator and developer of Anova's unified Salesforce instance, owning configuration, custom development (Apex, Lightning Web Components, Flows, APIs), releases, and platform health.
  • Work with our implementation partner to lead the build-out and ongoing optimization of Revenue Cloud - product catalog, price books, pricing controls, guided selling, contract management, renewals/amendments, and order management.
  • Partner with Sales Operations to refine the end-to-end sales workflow: opportunity advancement, delegation-of-authority discounting, pipeline tracking, and standardized global processes.
  • Own integrations between Salesforce and surrounding business systems (marketing automation, ERP and order management, billing, customer support, operational platforms, document generation/eSignature).
  • Manage releases across a multi-tier sandbox landscape using Git-based source control and ticket-driven tracking; lead testing, deployment, and post-releasehypercareon an iterative cadence.
  • Drive data quality, governance, and migration; lead onboarding of new business units, regions, and acquisitions onto the platform.
  • Translate Sales, Marketing, Finance, and Customer Success requirements into scalable solutions; reduce dependency on the external implementation partner over time.
  • Coach and serve as technical lead for the existing Salesforce admin/developer; set patterns, review work, and grow team capability.

Success Criteria:

  • Revenue Cloud roadmap delivered on the agreed iterative cadence, with low post-release defect rates and a clear audit trail.
  • Anova's internal team becomes the primary owner of the Salesforce platform; implementation-partner dependency reduced to architectural advisory.
  • Clean, governed integrations across the surrounding business systems, with measurable improvements in pipeline and order data quality.
  • Repeatable templates and accelerators in place to extend Salesforce to new business units, regions, and future acquisitions.
  • Sales, Sales Operations, Finance, and IT view the role as an enabler of velocity, integrity, and visibility across the commercial process.

Whatyou'llneed to succeed:

MinimumRequirements -

  • 6+ years of hands-on Salesforce administration and/or development experience, with at least 2 years at a senior levelona complex, multi-business-unit instance.
  • Familiarity with Salesforce Revenue Cloud (product catalog, price books, contracts, order management) and a willingness to deepen thatexpertiseon the job.
  • Strong declarative Salesforce skills (Flows, validation rules, permission sets, sharing rules, page layouts, approval processes), plus working Apex, Lightning Web Components, SOQL, and REST/Bulk API experience.
  • Experience integrating Salesforce with at least one ERP and one marketing automation platform.
  • Experience with multi-tier sandbox releases, Git-based source control, and ticket-driven release management.
  • Salesforce Administrator certification; strong English communication; able to liaise effectively with stakeholders at all levels.
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).

Preferred Qualifications -

  • Hands-on Salesforce Revenue Cloud implementation or administration experience (strongly preferred); Salesforce CPQ experience is a related, secondary credential.
  • Salesforce Platform Developer I/II, Advanced Administrator, App Builder, or Revenue Cloud Consultant certifications.
  • Experience supporting iterative, multi-release Salesforce programs delivered with an external implementation partner.
  • Experience supporting M&A onboarding into Salesforce - data migration, role/permission rationalization, and process unification.
  • Familiarity with IT control frameworks (ISO-aligned, SOC-style) and Salesforce audit-readiness practices.

ABOUT ANOVA

We are very proudly "one" Anova - built by integrating the best inIIoTtechnology andexpertise. Anova monitors more than 1,250,000 assets acrossnearly 80countries for over 2000 clients, from family businesses to the largest LPG, Industrial Gases, and chemicals companies in the world. Our scale is global. Our service is local. We partner directly with customers, takinga holistic approachand delivering tailored solutions that drive innovation and improvement and make our world safer, more efficient, and reliable.

We believe that rewarding work should reward you. As part of Anova, your work, integrity, and commitment are rewarded through competitive compensation and reward strategies, through sincere appreciation, and through opportunities for growth and advancement. We put people first by providing benefits that support your life and well-being, from health and finance to recognition and reward, and so much more - we've got you covered.