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Remote Salesforce Support Jobs in Mississippi (NOW HIRING)

Danaher

Sales Specialist

Jackson, MS · On-site +1

$118K - $133K/yr

Experience with Salesforce.com or other CRM software * Experience with Microsoft Office including ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

AMBA

Inside Sales Insurance Specialist

Olive Branch, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Jackson, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Jackson, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Southaven, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Olive Branch, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Gulfport, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Gulfport, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Southaven, MS · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Southaven, MS · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Jackson, MS · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Gulfport, MS · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

Danaher

Field Service Engineer - Jackson, MS

Jackson, MS · Remote

$34 - $38/hr

Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Mississippi

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Mississippi?

For Remote Salesforce Support jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Mississippi look for?

The top searched job categories for Remote Salesforce Support jobs in Mississippi are:

What cities in Mississippi are hiring for Remote Salesforce Support jobs?

Cities in Mississippi with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you

Salesforce Administrator

NextRow Digital

University, MS • On-site, Remote

Contractor

Re-posted 5 hours ago

Job description

Location: Fully remote or Onsite (both options available) Duration: 2+ years This position will architect technical solutions as well as operate as a working technical lead for the campus CRM while mentoring and helping review configurations made by junior staff. This position will be part of the team supporting the campus CRM. Below is a sample of the management and configuration tools that will be used in this position.

Salesforce, TargetX, Pardot, Informatica, Atlassian JIRA, Agile Scrum Examples of Work Performed Meets with functional users to understand needs and translate to technical requirements and "user stories". Explores technical options and determines the viability of various technical approaches. Gather/create/capture requirements for additions or changes to the application that are prioritized with leadership.

Monitor contract timelines and assist in license count discussions and planning for relevant SaaS and CRM services. Manage relationships with various SaaS providers from implementation through maintenance of product lifecycles. Guide departmental leads in best practices with a single instance to ensure safe and intentional collaboration within the platform.

Lead user acceptance testing (UAT) for each new release of the application. Conducts checkpoint meetings and implements quality control measures. Performs related or similar duties as required or assigned.

Enhances skillsets as necessary to perform responsibilities. Essential Functions These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

1. Serves as overall technical lead to provide architect technical solutions across multiple functional areas and system environments. 2.

Partners with campus constituents to communicate needs, articulate requirements and drive technical solutions to successful completion. Minimum Education/Experience Education Bachelor's degree in Computer Science, MIS or a related field from an accredited college or university. Experience Seven (7) years' experience related to the above-described duties Minimum (2) years' Salesforce experience Experience working with TargetX Experience in Higher Education Admissions strongly desired.

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About NextRow Digital

Sourced by ZipRecruiter

NextRow Digital is the new-age digital agency that delivers the “best of both worlds” of a digital agency and a system integrator to clients looking to boost their business growth and drive higher ROI through digital transformation. We are a born-in-digital company that uniquely combines the power of technology, analytics, creative and content for digital transformation. For more than a decade, our fully integrated, creative and technical development teams have been working together to strategically create, deploy and optimize marketing content that inspires and strengthens profitable relationships between you and your customers. While we do not believe in the “one-size-fits-for-all” approach, we offer customized MarTech solutions that cater to your business requirements and enable you to reap the benefits of success.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Schaumburg, IL, US

Year founded

2008

Social media

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