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Remote Customer Service Insurance Jobs in Mississippi

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Gulfport, MS · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Hattiesburg, MS · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Biloxi, MS · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Meridian, MS · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Service Insurance information

See Mississippi salary details

$24.6K

$45.8K

$69.1K

How much do remote customer service insurance jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote customer service insurance in Mississippi is $45,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $52,100.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What cities in Mississippi are hiring for Remote Customer Service Insurance jobs?

Cities in Mississippi with the most Remote Customer Service Insurance job openings:

Infographic showing various Remote Customer Service Insurance job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,847 per year, or $22 per hour.

Remote WFH Entry Level Customer Service Rep

Globe Life American Income Division

Biloxi, MS • On-site, Remote

$14.25 - $19.25/hr

Full-time

Medical

Re-posted 7 days ago


Job description

Remote Customer Service Opportunity
Work From Home • Flexible Schedule • Career Growth
Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We're looking for service-driven leaders to join our team as Remote Customer Service Managers in a fully remote environment.
This opportunity is ideal for individuals who value people, collaboration, and balance. You'll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career-without sacrificing your personal life.
In this role, you'll combine customer service and sales to make a real impact-helping protect families while building a rewarding, performance-based career.Role Overview
Position: Remote Customer Service Manager
Location: 100% Remote
Schedule: Flexible
In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive, performance-driven team culture.Why Join Our Team?
Work-Life Balance
Enjoy the flexibility of remote work while creating a schedule that fits your lifestyle.
Supportive & Inclusive Environment
Be part of a people-first organization that values collaboration, well-being, and success.
Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders invested in your growth.
Union-Backed Support
Benefit from a structured environment that promotes fairness, stability, and professional protection.Perks & Incentives
  • Annual incentive trips recognizing top performers
  • Medical insurance reimbursement program
  • Leadership and skills training focused on communication, management, and team development
What We're Looking For
  • Strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to lead, motivate, and inspire a team
  • Growth mindset with a focus on continuous improvement
  • Strong time management and ability to maintain work-life balance
How to Apply
If you're ready to join a flexible, supportive, and growth-focused leadership team, submit your resume for consideration.
All interviews are conducted via Zoom video conferencing for your convenience and accessibility.Take the Next Step
Build a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact-while maintaining balance in your life.
Apply today and lead with purpose. 🚀