Responsibilities
Position Responsibilities:
- Daily administration and support of Salesforce including but not limited to customization of objects, fields, record types, page layouts and validations
- Partner with product owners and other cross functional teams to align with the business needs
- Develop and create reports and dashboards for Directors and end users
- Create and maintain documentation on processes and policies
- Log and track identified system problems through resolution
- Passionate about solving hard problems using data-driven solutions
- Other projects or duties as assigned
Qualifications
Required Education and Experience
- Bachelor's Degree in Computer Science, Management Information Systems or related discipline and 1 to 2 years of related IT experience or High School Diploma/General Education Degree (GED) and 3 plus years of specific experience
- Experience managing escalations from key stakeholders and business users.
- Experience with diagnosing and troubleshooting issues.
Preferred Education and Experience:
- Bachelor's Degree
- Hands-on Salesforce Administration experience.
- Experience with CRM or Salesforce.
- Salesforce Administrator Certification.
- Excel experience.
Essential Information for Our EmployeesAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.Employment Type: FULL_TIME