Remote Sales Operations Director (Non Exempt) Jobs

TitleZone Sales Director - North America

Department Sales

LocationNiwot, US or Canada Remote

Reports ToGlobal Vice President of Sales

About Us

Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.

Your Impact

We are looking for a Zone Sales Director who will lead and develop the North America Sales Team, ensuring alignment with company goals and delivery of innovative, reliable solutions. This role is responsible for setting priorities, providing guidance, and fostering an environment where team members can thrive and contribute at their best. The successful candidate will demonstrate strong leadership, decision-making, and communication skills; build collaborate relationships across functions; and maintain a commitment to professional excellence, quality and continuous improvement.

The Role

As a core member of the PMS Global Sales Leadership Team, the Zone Sales Director is responsible for driving sustainable, profitable business growth across North America, including the U.S., Canada, Mexico, Central America, and the Caribbean. This role will deliver growth by elevating customer satisfaction, strengthening sales team engagement, and executing effective go-to-market strategies.

Job Responsibilities

• Strategy and P&L Management

  • Serve as a core contributor to the development and prioritization of the global sales strategy.

  • Lead the formulation of regional sales strategies aligned with global direction and local market priorities.

  • Coach sales leaders and cross-functional heads (Service, Project, Commercial Operations) to define country-level strategies and improvement priorities.

  • Accelerate zone order/revenue growth, focus on new offerings through collaboration with Industry Business Development Managers and PLMs.

  • Optimize gross margin through disciplined product mix management and operational cost efficiency.

• Sales Management

  • Target Management: Decompose annual order, revenue, and new offering targets across sales teams and countries.

  • Planning & Execution: Coach sales leaders to develop Sales Territory Plans (STP) and monitor implementation progress.

  • Performance Management: Conduct regular reviews with country sales leaders on both leading and lagging sales performance indicators.

  • Forecasting: Provide timely, accurate order/sales forecast to the Global Sales VP / Global Sales & Ops Director with established frequency & format.

• Global Account Development

  • Participate in the design of global key account strategies, account selection, and management process development.

  • Mentor regional Global Account Managers (GAM) in developing robust account plans.

  • Support GAMs in building cross-functional global account teams and review account plan execution.

  • Partner with global account sponsors (PMS executives) to nurture and advance senior-level customer relationships within the region.

• People Management

  • Lead the development and implementation of regional organizational development and competency review initiatives.

  • Collaborate with the regional leadership team to continuously enhance employee engagement.

  • Work with the Sales Operations Director and HRBP to roll out sales competency development programs.

• Sales Excellence

  • Partner with Sales Operations and IT to implement CRM-enabled sales management processes.

  • Collaborate with Sales Operations and the Lean Director to drive the Spectris Business System (Kaizen) within the region.

  • Work with Sales Operations to analyze local NPS results and define actionable improvement initiatives.

• Continuously evaluate processes for improvements in efficiency, quality, and safety

• This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.

Required Qualifications

• Bachelor's degree in Science, with a major in Semiconductor, Life Sciences, or a related field.

• Minimum 8 years of proven success as a regional sales leader in North America.

• Minimum 5 years of experience managing multi-functional teams as a manager of managers, with direct P&L accountability.

• Minimum 3 years of experience in global account management.

• Fluent in English with exceptional written and verbal communication skills.

• Proficiency in CRM tools; experience with Salesforce.com is highly preferred for performance and forecasting management.

• Strong strategic thinking, planning, and execution capabilities.

• Excellent interpersonal, influencing, and negotiation skills.

• High energy level, team-oriented mindset, and ability to perform effectively under pressure.

• Self-motivated, decisive, proactive, open-minded, and detail-focused.

• Willingness to work flexible hours, including evenings and weekends, and to travel internationally as required.

• Travel: 50-75%

Work Environment & Physical Requirements

• This role primarily operates in an office/home-office environment. Must be able to sit, stand, and use a computer for extended periods of time

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role

Compensation & Benefits

• Competitive base salary range: $132,500 - $198,750, depending on experience

• Performance bonus eligible

  • Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.

• Comprehensive benefits package:

  • Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance

  • 401(k) retirement plan with company match

  • Vacation, holiday, and leave policies

  • Tuition reimbursement, Employee recognition programs, Employee assistance programs

Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive.

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