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GEGI LLC

Customer Care Supervisor

Mountain View, CA · On-site +1

We offer completely remote work - you are required to be available within business hours and have a ... Friendly Russian-speaking team (support and developers). Send us your CV with a cover letter in ...

Fundraise Up

Technical Support Engineer

Remote (EST hours preferred) Language: Russian-speaking team, English C1+ required About Fundraise Up We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast ...

Fundraise Up

Senior Product Manager, OX Growth

$129K - $170K/yr

Georgia, Remote (CET) * Language: Russian-speaking team; English fluency required (C1) About Fundraise Up We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast ...

Fundraise Up

Senior Fullstack Developer

$55.75 - $73.75/hr

Remote (CET hours preferred) Language: Russian-speaking team About Fundraise Up We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible ...

Fundraise Up

Staff Data Engineer

$117K - $140K/yr

Remote (CET hours preferred) Language: Russian-speaking team, English B2+ required About Fundraise Up We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast ...

Fundraise Up

Senior Product Manager, Gift Cart

$129K - $170K/yr

Georgia, Remote (CET) * Language: Russian-speaking team; English fluency required (C1) About Fundraise Up We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast ...

Exiger

Senior Analyst - Ukrainian Proficient

US Remote Role Summary Exiger Government Solutions ' senior analyst position is a dynamic role that ... speaking Ukrainian at a legal level is required for this position. Additional ability with Russian ...

Cummins

Customer Engineering Product Specialist

Remote work from Astana, Almaty or another city in Kazakhstan is available. In this role, you will ... Ability to read, write, and speak English, along with Kazakh or Russian is required. * This role ...

C2Q Health Solutions

CALL CENTER REPRESENTATIVE - PR

$16.50 - $20.50/hr

Spanish, Russian, Chinese, Bengali, Korean * 1 - 2 years experience in customer service, quality ... In addition, must be able to speak comfortably and clearly with language motor skills. * Cognitive ...

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How much do remote russian speaking jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote russian speaking in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $44.23 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Remote Russian Speaking professional?

Daily responsibilities for a Remote Russian Speaking professional vary by industry, but commonly include communicating with Russian-speaking clients or colleagues, translating documents or conversations, and providing customer or technical support through calls, emails, or chat. You may also be required to collaborate virtually with international teams, resolve client inquiries, and maintain accurate records of interactions. The role generally involves using digital tools to manage workloads, attend virtual meetings, and track performance metrics. This structure supports both flexibility and accountability, allowing you to work effectively from any location while supporting global operations.

What is a Remote Russian Speaking job?

A Remote Russian Speaking job is a position that requires fluency in Russian while working from a remote location. These roles can vary across industries like customer service, translation, teaching, sales, or IT support. Responsibilities typically include communicating with Russian-speaking clients, handling documents in Russian, or providing language-specific support. Employers may require proficiency in both Russian and another language, such as English, to facilitate international communication.

What are the key skills and qualifications needed to thrive in the Remote Russian Speaking position, and why are they important?

To excel as a Remote Russian Speaking professional, you need fluency in Russian and English, strong written and verbal communication skills, and, depending on the industry, relevant experience or education such as customer service, sales, translation, or support. Familiarity with virtual communication platforms (like Zoom or Microsoft Teams), CRM software, and sometimes CAT tools for translation roles is advantageous. Being self-motivated, adaptable, and possessing excellent time management are standout soft skills for this remote work environment. These capabilities are vital for delivering effective support or services across languages while managing tasks independently from a distance.

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Infographic showing various Remote Russian Speaking job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $64,121 per year, or $30.8 per hour.

Customer Care Supervisor

GEGI LLC

Mountain View, CA • On-site, Remote

Full-time

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

GEGI is a 100% Web Based SaaS Student Management System designed for small to medium postsecondary educational institutions. Our system has established the entire process of teaching students: from enrollment to graduation.
How our system helps the universities and what are the main issues it resolves:
  • Setting up the system for a specific university (setting up programs, groups, general rules, user profiles and permissions).
  • Student enrollment (creating profiles, setting up groups and courses).
  • Maintaining the learning process (attendance, assessments; tracking the effectiveness of studying process).
  • Financial processes (tuition fees, grants and loans; billing, enrollment and refunds).
  • Communication between employees and students (emails, text messages)
  • Numerous reports, including those for US government agencies, university accounting.
  • Document flow (auto-creation of standard agreements between the university and students; possibility to use an electronic signature).

Why are we looking for a new employee?
Due to the growth of the project and hence the growth of our support team, we are currently looking for an experienced professional who can help us to strengthen the processes within the customer care department and make the work of the customer care team more efficient. You will be in charge of overseeing the day-to-day operations of our customer services and work both as a lead support specialist and as a team supervisor.
Your responsibilities will include:
  • Assisting and helping Team Lead in monitoring and improving the working processes of the customer service team
  • Developing and implementing process improvements to increase efficiency in customer service operations
  • Creating reports on customer feedback or satisfaction to help improve the customer service experience over time
  • Coordinating with other departments to ensure that customer service issues are resolved quickly and efficiently
  • Measuring performance by conducting regular audits to identify areas for improvement and make adjustments accordingly
  • Assisting in growing the skills of individual team members, providing feedback on appropriate case handling, and troubleshooting strategies

Our ideal candidate has:
  • Minimum 2 years of working experience as a Customer Care Specialist in IT and IT-related areas
  • Strong desire to strengthen and refine professional effectiveness
  • Experience in building processes, working with documentation
  • Experience in managing and mentoring people
  • Excellent communication skills
  • High level of self-motivation
  • English level Upper Intermediate +

The advantages will be:
  • Experience in support dealing with native English-speaking customers.
  • Experience in analyzing and fixing bugs in various systems (Jira, Redmine, etc.)
  • Experience in dealing with app guides, software manuals and writing release notes.
  • Being familiar with any of the Helpdesk systems (Kayako, Freshdesk, Zendesk, etc.)
  • Having a technical background/IT background would be a great plus.

What advantages do you get as an employee working in our friendly team?
  • We offer completely remote work - you are required to be available within business hours and have a stable connection.
  • Timely wages in USD
  • 20 paid weekends (10 federal holidays and 10 PTO days).
  • Friendly Russian-speaking team (support and developers).

Send us your CV with a cover letter in English. In the letter, tell us in detail about your previous experience and skills that will be useful for the Customer Care Specialist role, about yourself and indicate any information about yourself that, in your opinion, is important for a more complete picture of you as a potential candidate.
Please note that we expect a future colleague to be a self-starter, and goal-oriented person having strong leadership qualities, desire and need for interpersonal skills to be involved in all our current and future processes, be ready to analyze and help us to see the changes and improvements which would help to improve our services and grow together as a team.
During the training period, you will be assigned a mentor who will help in learning the system and, in general, with the workflow of our customer care team.

Apply