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Remote Root Cause Analysis Jobs in Boca Raton, FL

EntranceIQ

Technical Support Specialist

Boca Raton, FL · Remote

$45K - $60K/yr

Find the root cause of system or connectivity problems and see the solution through to the end ... Windows and remote-support tools). * Strong analytical and problem-solving skills. * Bonus:

ENTRANCEIQ

Technical Support Specialist

Boca Raton, FL · Remote

$45K - $60K/yr

Find the root cause of system or connectivity problems and see the solution through to the end ... Windows and remote-support tools). * Strong analytical and problem-solving skills. * Bonus:

ENTRANCEIQ

Technical Support Specialist

Boca Raton, FL · Remote

$45K - $60K/yr

Find the root cause of system or connectivity problems and see the solution through to the end ... Windows and remote-support tools). * Strong analytical and problem-solving skills. * Bonus:

Data Meaning

MicroStrategy Architect

Boca Raton, FL · On-site +1

US - Remote Position type: temporary - TDB Position Summary We are looking for a highly skilled ... Lead troubleshooting and root cause analysis for platform, reporting, and performance issues.

Data Meaning

MicroStrategy Architect

Boca Raton, FL · Remote

US - Remote Position type: temporary - TDB Position Summary We are looking for a highly skilled ... Lead troubleshooting and root cause analysis for platform, reporting, and performance issues.

Career Renew

CAE/FEA Engineer

Pembroke Pines, FL · Remote

$170K - $235K/yr

Career Renew is recruiting for one of its clients a CAE/FEA Engineer - this is a fully remote role ... Root Cause Analysis: Utilize engineering fundamentals to troubleshoot system-level failures in the ...

RELX

Senior Site Reliability Engineer II

Boca Raton, FL · On-site +1

$125K - $209K/yr

If not, this role is fully remote. We do not restrict applicants based on job site or posting ... Lead incident response, root cause analysis, and post-incident reviews with a focus on prevention ...

ServiceNow

Senior Staff Database Engineer

West Palm Beach, FL · On-site +1

$102K - $139K/yr

Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ServiceNow

Senior Staff Database Engineer

West Palm Beach, FL · On-site +1

$102K - $139K/yr

Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

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Showing results 1-20

All JobsRoot Cause Analysis JobsRemote Root Cause Analysis JobsRemote Root Cause Analysis Jobs in Boca Raton, FL

Remote Root Cause Analysis information

See Boca Raton, FL salary details

$61.2K

$78.3K

$93K

How much do remote root cause analysis jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote root cause analysis in Boca Raton, FL is $78,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $86,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote root cause analysis specialist, and why are they important?

To excel as a Remote Root Cause Analysis Specialist, you need strong analytical thinking, problem-solving abilities, and a background in the relevant technical field, often supported by certifications like Six Sigma or ITIL. Familiarity with diagnostic tools, data analysis software, and incident management systems is typically required. Exceptional communication, attention to detail, and the ability to collaborate effectively across remote teams are vital soft skills. These competencies are crucial for accurately identifying underlying issues, implementing effective solutions, and minimizing business disruptions in a distributed work environment.

What is the difference between Remote Root Cause Analysis vs Remote Quality Analyst?

AspectRemote Root Cause AnalysisRemote Quality Analyst
CredentialsAnalytical skills, problem-solving certifications, industry-specific knowledgeQuality assurance certifications, analytical skills, industry standards
Work EnvironmentData analysis, investigation, cross-department collaborationTesting, process evaluation, report documentation
Industry UsageManufacturing, IT, healthcare, engineeringSoftware, manufacturing, customer service, healthcare
Search & Comparison IntentUnderstanding problem-solving roles, analytical positionsQuality assurance roles, process improvement

Remote Root Cause Analysis focuses on identifying underlying issues in processes or systems through investigation and data analysis, often requiring technical and analytical skills. Remote Quality Analysts primarily evaluate products or services to ensure quality standards are met, emphasizing testing and process evaluation. While both roles involve analysis, Root Cause Analysis is more investigative, whereas Quality Analysts focus on quality assurance and compliance.

What are some typical challenges faced when conducting remote root cause analysis, and how can they be addressed?

A common challenge in remote root cause analysis is the lack of immediate physical access to affected equipment or environments, which can make it harder to gather firsthand data. This often requires reliance on digital tools, detailed documentation, and effective communication with on-site personnel. Building strong collaboration skills and leveraging technologies like video conferencing, remote monitoring, and shared documentation platforms can help overcome these obstacles. Proactive communication and standardized reporting also ensure all team members are aligned throughout the investigation process.

What is remote root cause analysis?

Remote root cause analysis is a problem-solving method used to identify the underlying causes of issues or failures in systems, processes, or products, conducted from a remote location rather than on-site. This approach typically utilizes digital tools, such as video conferencing, remote monitoring software, and data analysis platforms, to investigate problems, gather evidence, and collaborate with stakeholders. Remote root cause analysis allows organizations to resolve issues efficiently without the need for physical presence, saving time and resources while maintaining accuracy in problem identification.
What job categories do people searching Remote Root Cause Analysis jobs in Boca Raton, FL look for? The top searched job categories for Remote Root Cause Analysis jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Root Cause Analysis jobs? Cities near Boca Raton, FL with the most Remote Root Cause Analysis job openings:
Remote Root Cause Analysis jobs near you
Infographic showing various Remote Root Cause Analysis job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 3% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,289 per year, or $37.6 per hour.

Grievance Analyst

Convey Health Solutions

Fort Lauderdale, FL • On-site, Remote

Full-time

Posted 23 days ago

Job description

Job Title: Grievance Analyst
Position Summary:
The Grievance Analyst is responsible for the timely and accurate research and resolution, within CMS guidelines, of customer complaints with added focus on root cause analysis and, when necessary, systemic and process correction recommendations. Identified resolutions will be communicated to customers verbally and/or in writing based on the method of delivery and customer request.
Key Duties and Responsibilities:
  • Accurately identify and document customer complaints based upon notes received from customer service, correspondence received from the customer and/or review of the recorded customer interaction
  • Utilize knowledge of program processes and systems to research assigned grievance cases in their entirety to identify the cause of received complaints and identify a resolution appropriate to the situation
  • Convey the identified resolution to the customer or his/her representative either in writing or verbally
  • Identify and document the resolution and root cause for any assigned grievances including accurate
  • Report identified trends in complaints and root causes to management for escalation
  • Prepare reports as requested by management.
  • Display positive demeanor, technical accuracy, and conformity to company policies.
  • Understand CMS Guidance and ensure that communication is in accordance with CMS Guidance.
  • Ensure HIPAA regulations are maintained within the immediate environment.
  • Documentation is detailed and concise as it pertains to member records.
  • Identifies need for outbound calls for purposes of validating information and addresses and conducts member outreach.
  • Communicate with coworkers, management, staff, customers, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures and instructions.
  • Respond promptly when replying to correspondence and faxes.
  • Act, dress, and behave in a professional manner to reflect a positive image of the company.

Education and Experience:
  • High School Diploma. Associate's or Bachelor's Degree preferred
  • Three to five years' customer service experience in a federally regulated or insurance related field.
  • Excellent writing skills

Knowledge, Skills, and Abilities:
  • Excellent written, verbal, and interpersonal communication skills
  • Excellent organizational skills and attention to detail
  • Excellent documentation skills
  • Ability to provide clear and accurate information through multiple media
  • Ability to manage open requests and follow up when necessary without outside direction
  • Ability to effectively manage time with strong attention to detail
  • Ability to read and interpret documents including safety rules, operating and maintenance instructions, procedure manuals and general correspondence
  • Ability to write routine reports and correspondence
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to politely, tactfully and firmly interact with a wide range of people and personalities
  • Ability to work in an environment with potential interruptions
  • Must be able to operate computer, calculator, copier, fax machine, phone and other office equipment

About Us
Convey Health Solutions, together with Pareto Intelligence™, delivers a powerful combination of purpose-built technology, advanced analytics, and expert services to help health plans thrive in a complex, post--Affordable Care Act environment.
As a trusted partner to Medicare and commercial payers, we provide scalable, compliant solutions that span the entire member lifecycle--from enrollment and billing to risk adjustment, Stars performance, and member engagement. Pareto's deep analytics and financial intelligence complement Convey's operational expertise, enabling our clients to improve performance, reduce costs, and create better healthcare experiences for millions of Americans--especially seniors and vulnerable populations.
Together, we help health plans scale smarter, grow stronger, and make healthcare work better for the people who need it most. Learn more at http://www.ConveyHealthSolutions.com

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