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Remote Robotics Field Service Engineer Jobs in Kansas

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Remote Robotics Field Service Engineer information

What is the difference between Remote Robotics Field Service Engineer vs Remote Automation Technician?

AspectRemote Robotics Field Service EngineerRemote Automation Technician
Required CredentialsTechnical certifications in robotics, electronics, or mechatronicsCertifications in automation systems, PLC programming, or electrical work
Work EnvironmentOn-site at client locations, remote troubleshooting, and supportOn-site or remote support for automation equipment and systems
Employer & Industry UsageManufacturing, robotics companies, industrial automationManufacturing, process industries, automation service providers

The Remote Robotics Field Service Engineer and Remote Automation Technician roles share similar technical skills and industry environments. However, the engineer focuses more on robotics systems, while the technician specializes in broader automation equipment. Both roles involve remote and on-site support, but the specific systems and certifications differ slightly.

What job categories do people searching Remote Robotics Field Service Engineer jobs in Kansas look for?

The top searched job categories for Remote Robotics Field Service Engineer jobs in Kansas are:

What cities in Kansas are hiring for Remote Robotics Field Service Engineer jobs?

Cities in Kansas with the most Remote Robotics Field Service Engineer job openings:

Field Service Engineer 1 - Wichita, KS

Wichita, KS • On-site, Remote

Full-time

Re-posted 5 days ago


GE HealthCare rating

8.3

Company rating: 8.3 out of 10

Based on 138 frontline employees who took The Breakroom Quiz


Job description

Job Description Summary
The Field Service Engineer 1 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.
Job Description
Key Responsibilities :
  • Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
  • Assist more experienced field engineers with equipment installation.
  • Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
  • Effectively communicate and partner with teammates and colleagues.
  • Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
  • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
  • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
  • Serve as a member of the account community for key accounts.
  • Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
  • Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
  • Keep up to date with competitor information and market trends.
  • Answer service calls independently without assistance within one year of employment.

Required Qualifications :
  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
  • Experience with Web applications as well as Microsoft suite of products.
  • Must have and maintain a valid Driver's License.
  • Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Special Physical Requirements:
  • Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes

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