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Remote Robotics Field Service Engineer Jobs in Connecticut

CTS

Field Services Engineer

Bridgeport, CT · Remote

$60K - $80K/yr

JOB SUMMARY As a Field Services Engineer at CTS, you will play a crucial role within our Service ... remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold ...

ABB

Senior Project Engineer

Wilton, CT · Remote

$102K - $133K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Danbury, CT · Remote

$101K - $131K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Norwalk, CT · Remote

$99K - $129K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

New Britain, CT · Remote

$97K - $127K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Avon, CT · Remote

$97K - $126K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Bloomfield, CT · Remote

$98K - $128K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Field Service Technician

Wilton, CT · Remote

$83K - $133K/yr

Remote. Our Team Dynamics Our teams support each other, collaborate, and never stop learning ... Contribute to improving installation and field service standards, adhere to engineering procedures ...

Quest Global

Aftermarket Field Rep- Remote

Windsor, CT · Remote

$29 - $31/hr

Aftermarket Field Rep Who We Are: Quest Global delivers world-class end-to-end engineering ... service providers, engine center staff and program management. * Conduct part planning ...

Quest Global

Aftermarket Field Rep- Remote

Windsor, CT · On-site +1

$29 - $31/hr

Aftermarket Field Rep Who We Are: Quest Global delivers world-class end-to-end engineering ... Ability to rent vehicles, as needed, from major car rental servicers Pay Range: $29-$31 per hour ...

Quest Global

Aftermarket Field Rep- Remote

Windsor, CT · Remote

$29 - $31/hr

Aftermarket Field Rep Who We Are: Quest Global delivers world-class end-to-end engineering ... Ability to rent vehicles, as needed, from major car rental servicers Pay Range: $29-$31 per hour ...

FuelCell Energy

Staff Electrical Engineer

Danbury, CT · On-site +1

$150K - $162K/yr

Remote (U.S); On-site in Danbury, CT preferred. Overview We are seeking a hands-on Lead Electrical ... Coordinate with mechanical, controls, process, software, and field service teams to ensure ...

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Showing results 1-20

All JobsRemote Robotics Field Service Engineer JobsRemote Robotics Field Service Engineer Jobs in Connecticut

Remote Robotics Field Service Engineer information

What is the difference between Remote Robotics Field Service Engineer vs Remote Automation Technician?

AspectRemote Robotics Field Service EngineerRemote Automation Technician
Required CredentialsTechnical certifications in robotics, electronics, or mechatronicsCertifications in automation systems, PLC programming, or electrical work
Work EnvironmentOn-site at client locations, remote troubleshooting, and supportOn-site or remote support for automation equipment and systems
Employer & Industry UsageManufacturing, robotics companies, industrial automationManufacturing, process industries, automation service providers

The Remote Robotics Field Service Engineer and Remote Automation Technician roles share similar technical skills and industry environments. However, the engineer focuses more on robotics systems, while the technician specializes in broader automation equipment. Both roles involve remote and on-site support, but the specific systems and certifications differ slightly.

What are the most commonly searched types of Robotics Field Service Engineer jobs in Connecticut? The most popular types of Robotics Field Service Engineer jobs in Connecticut are:
What are popular job titles related to Remote Robotics Field Service Engineer jobs in Connecticut? For Remote Robotics Field Service Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Robotics Field Service Engineer jobs in Connecticut look for? The top searched job categories for Remote Robotics Field Service Engineer jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Robotics Field Service Engineer jobs? Cities in Connecticut with the most Remote Robotics Field Service Engineer job openings:
Remote Robotics Field Service Engineer jobs near you
Field Services Engineer

Field Services Engineer

CTS

Bridgeport, CT • Remote

$60K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

JOB SUMMARY

As a Field Services Engineer at CTS, you will play a crucial role within our Service Delivery team, ensuring our clients receive exceptional day-to-day technical support. Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level agreements (SLAs), ensuring our clients' technology infrastructure runs smoothly.

KEY RESPONSIBILITIES
  • Respond to and resolve service incidents in accordance with existing procedures and service level agreement.
  • Track time, communicate and work via our Connectwise Manage PSA.
  • Liase with internal teams, vendors and client contacts.
  • Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and create and improve those processes.
  • Installation, configuration and troubleshooting of workstation, server and cloud applications. 
  • Triage incoming CTS and client technical requests. This includes picking up the phone at all times.
  • Complete all work assigned by Service Delivery Supervisor and Service Delivery Coordinator.
  • Ensure the prompt and through documentation of all work done via our ticketing system, IT Glue and other tools.
  • Ensure timesheet is kept impeccable on a daily basis with accurate time entries in order to better understand client and company resource demands and any needs thereof.
REQUIRED SKILLS AND QUALIFICATIONS
  • 2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
  • Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS.
  • Experience in WAN/LAN networking, including routing, switching, security, and load balancing.
  • Experience in WLAN technologies including, but not limited to, Meraki, UniFi, and Cisco.
  • Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem.
  • Experience with Grand Stream or other Asterisk-based PBX systems.
  • Experience with Android, iOS, Gsuite, and Office365.
  • Self-motivated, with excellent time management skills and the ability to handle and adapt to changing priorities and special projects in a high growth environment.
  • Ability to clearly articulate business and technical problems in terms of data and symptoms, causes and effects, and potential remedies; and
  • Strong written and oral communication skills are a strict requirement.
PREFERRED SKILLS AND QUALIFICATIONS
  • MSP experience.
  • Knowledge of Cisco ASA and SonicWall firewall.
  • Experience with MSP-related tools: ConnectWise, Addigy, Ninja, ScreenConnect, PRTG, and IT Glue.
WORK SCHEDULE & LOCATION

The expected schedule is Monday through Friday 9am to 5:30pm. Availability for overtime and occasional weekend work may be required.

This is a field-based role requiring daily travel to client sites in the Bridgeport, CT area. While occasional remote work may be available, this position requires candidates to be ready and able to travel to a client site each workday.

COMPENSATION

The salary range for this role is $60,000 - $80,000 annually

BENEFITS
  • Competitive compensation
  • Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Retirement Plan (401(k)) with company match
  • Commuter Benefits
  • Short-Term Disability Insurance fully paid by the company
  • Long-Term Disability Insurance fully paid by the company
  • Life and AD&D Insurance, with optional Supplemental Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • 10 Holidays
  • 2 Floating Holidays

CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States.
Learn more at www.e-verify.gov (information available in English and Spanish).

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