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Remote Roadside Assistance Jobs in Reston, VA (NOW HIRING)

Solution Architect

Bethesda, MD · On-site +1

$67.50 - $88.75/hr

Remote Work: Hybrid Job Number: R0245305 Location: Bethesda,MD,US Share job via: Share Solution ... road mapping, and technical implementation support. Monitor risks proactively, communicate ...

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date ... If you require assistance at any stage of the employment process-including accessing job postings ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote McAllen, TX) Date ... If you require assistance at any stage of the employment process-including accessing job postings ...

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date ... If you require assistance at any stage of the employment process-including accessing job postings ...

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date ... If you require assistance at any stage of the employment process-including accessing job postings ...

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Showing results 21-40

Remote Roadside Assistance information

What is a remote roadside assistance?

A Remote Roadside Assistance job involves providing virtual support to drivers who are experiencing vehicle issues. Instead of physically going to the location, you assist customers over the phone or through an app by diagnosing problems, offering step-by-step guidance, and coordinating services like towing or locksmiths if needed. This job requires strong communication skills, problem-solving abilities, and knowledge of common vehicle issues. Many companies provide training and scripts to help you assist customers efficiently.

What does a remote roadside assistance do?

As a Remote Roadside Assistance professional, your daily tasks usually involve answering calls or inquiries from drivers experiencing vehicle trouble, assessing problems based on customer descriptions, and coordinating appropriate help such as dispatching tow trucks or advising on simple fixes. You’ll use specialized software to track requests, update customers on estimated arrival times, and log service details. Collaboration with tow truck drivers, repair personnel, and sometimes insurance companies is common to ensure smooth service delivery. You will also need to stay updated on local coverage areas and maintain a calm, reassuring demeanor with customers in stressful situations.

What are the key skills and qualifications needed to thrive in remote roadside assistance?

To excel in Remote Roadside Assistance, you need strong problem-solving skills, technical knowledge of vehicles, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and customer support platforms is typically required, and some employers may prefer candidates with automotive certifications such as ASE. Outstanding communication, patience, and the ability to remain calm under pressure help individuals thrive in this role. These skills are crucial for efficiently diagnosing issues, coordinating assistance remotely, and providing excellent service to stranded customers.

What are popular job titles related to Remote Roadside Assistance jobs in Reston, VA?

For Remote Roadside Assistance jobs in Reston, VA, the most frequently searched job titles are:

What cities near Reston, VA are hiring for Remote Roadside Assistance jobs?

Cities near Reston, VA with the most Remote Roadside Assistance job openings:

Logistics and Transportation Analyst

Riverdale, MD • On-site, Remote

Booz Allen Hamilton, Inc.
IT Services • 10K+ employees

$62K - $141K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 11 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz


Job description


Remote Work:
No
Job Number:
R0248576
Location:
Riverdale,MD,US
Share job via:
Share
Logistics and Transportation Analyst
The Opportunity:
With all the information available today, it takes a skilled all-source analyst to know how to find and interpret the best data to give timely answers to their clients' most pressing questions. With the critical decisions made in our government and military every day, we need an intelligence analyst like you to do just that. As a Transportation and Logistics all-source analyst, you use your specialized functional experience and attention to detail to conduct all-source analytic production on foreign logistics infrastructure facilities and networks associated with strategic mobility, sustainability, planning, and operations.
As a Transportation and Logistics All-Source Analyst on our team, you'll help your client by providing intelligence production and briefing support to address dynamic intelligence requirements. Using your comprehensive understanding of all-source analytic tradecraft, production cycles, publication standards, community writing styles, and formats, you'll produce strategic-level assessments and products that address foreign roads, railways, bridges, inland waterway ports, depots, maintenance facilities, and waterways to determine physical characteristics, capacity, and vulnerabilities. As an authority on your topic, your client will look to you for comprehensive production, often under pressure.
This is a chance to grow your expertise and deepen your skillset in analysis, writing, and communication. You'll share your expertise with other analysts through leadership and mentoring. We focus on growing as a team to deliver the best support to our customers, so you'll have resources to learn new skills and tools. Join us as we provide the right information at the right time to support the critical needs of our warfighters and nation's leaders.
Join us. The world can't wait.
You Have:
  • 3+ years of experience producing all-source intelligence analysis reports, briefings, and input to IC databases
  • Knowledge of IC and Combatant Command environments
  • Ability to develop high-quality deliverables tailored to senior policymakers or defense stakeholders, including complex written products and formal or informal briefings
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor's degree and 3+ years of experience in all-source analysis, or 7+ years of experience in all-source analysis in lieu of a degree

Nice If You Have:
  • 3+ years of experience with transportation and logistics systems, including railroads, roads or highways, bridges, storage facilities, ports, and airfields
  • Experience with network development tools and methods
  • Knowledge of the cyber landscape
  • Knowledge of ICD 203 or 206 analytic tradecraft standards
  • Knowledge of the CENTCOM AOR

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914